Wiktor Wise
Electra Cruises was a yacht rental company operating out of Newport Beach, California. The company was founded in 1993 and offered chartered yacht cruises for weddings, corporate events, and other special occasions. However, according to Yelp reviews, Electra Cruises appears to be closed, with customers reporting difficulties contacting the company and a lack of response to emails and phone calls. While there is no clear indication of when or why Electra Cruises went out of business, one customer mentioned postponing their event due to the pandemic and not receiving a response from the company despite having paid a deposit.
| Characteristics | Values |
|---|---|
| Business Type | Yacht-based wedding venue |
| Location | Newport Beach, California |
| Services | Wedding planning, yacht rental, catering, entertainment |
| Fleet Size | 5 vessels |
| Yacht Types | Paddlewheel riverboat, contemporary yacht, luxury yacht |
| Yacht Names | Destiny, Eternity, Athena, Electra |
| Customer Reviews | 4.6/5 on WeddingWire, 4/5 on Yelp, 91% recommended on WeddingWire |
| Business Status | Unclear; some sources indicate closure while others suggest it's open |
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What You'll Learn
- Electra Cruises is a yacht-based wedding venue operating out of Newport Beach, California
- The company has received positive reviews for its coordinators, food, and overall experience
- However, there are also reviews highlighting issues with communication, unresponsiveness, and unprofessionalism
- The company's website and phone lines are currently non-operational, suggesting it may be out of business
- Despite this, there is no clear indication that Electra Cruises has officially gone out of business
Electra Cruises is a yacht-based wedding venue operating out of Newport Beach, California
The all-inclusive wedding packages offered by Electra Cruises include a team of wedding coordinators, catering, entertainment, and more. Couples can choose from a variety of cuisines, including classic American, Jamaican, and Mexican, presented in a buffet-style or sit-down service. The yachts feature state-of-the-art amenities, such as gourmet galleys, expansive salons, luxurious staterooms, and custom-built bars. The enclosed upper decks provide a versatile space for formal dinners, themed parties, or corporate events.
Reviews of Electra Cruises as a wedding venue are mostly positive, with many couples praising the coordinators, vendors, food, and overall experience. The venue has received high ratings for quality of service, professionalism, and value. However, there are also a few negative reviews mentioning issues with communication, planning, and responsiveness. Some couples have expressed concerns about the planning process, noting that the planners focus more on sales-related tasks and that the day-of coordinator may differ from the initial planner.
Despite the majority of positive reviews, there are some indications that Electra Cruises may have faced challenges in recent years. There are mentions of postponed events due to the pandemic, difficulties in contacting the company, and questions about whether the business is still operating. It is not clear from the available information if Electra Cruises is currently active, as there are conflicting statements regarding its status.
Electra Cruises has provided a unique and sought-after wedding venue option for couples seeking a yacht-based celebration in Southern California. With its range of vessels, all-inclusive packages, and stunning views, the company has created memorable experiences for many couples and their guests. However, the recent mixed reviews and uncertainty about its operational status leave some questions about its current standing in the wedding industry.
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The company has received positive reviews for its coordinators, food, and overall experience
Electra Cruises, a yacht-based wedding venue operating out of Newport Beach, California, has received numerous positive reviews from couples who chose their services. The company offers couples a team of wedding coordinators to help personalize their special event. One such coordinator was Star, who was described as "detailed" and "perfect" by two separate couples. Another coordinator, Susan, was praised for her organizational skills and for making one couple feel like they "had nothing to worry about". Other coordinators mentioned in reviews include Kat and Lorraine, who were both described as "awesome".
Reviews also highlight the quality of the food provided by Electra Cruises, with one couple noting that all of their guests "could not stop raving about how good the food was". The company's chefs are described as "talented", and the food as "wonderful" and "great". One guest, however, did note that the steamed vegetables tasted "like butane".
The overall experience of having a wedding on an Electra Cruises yacht has been described as "amazing", "perfect", and "unforgettable". Couples have praised the company for their excellent planning and communication, as well as the beauty of their yachts and the surrounding Newport Harbor. One couple noted that the company's flexibility and willingness to accommodate last-minute changes made their experience "perfect". Another couple praised the company for their quick response and adaptability when their original yacht choice was unavailable due to maintenance issues.
Electra Cruises has received a rating of 4.6 out of 5 on WeddingWire, with 91% of couples recommending their services. The company has also received numerous positive reviews from former employees, who have described the job as "exciting" and "heartfelt". The management and work environment, however, have been criticized by some employees, who note a lack of guidance, training, and management support.
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However, there are also reviews highlighting issues with communication, unresponsiveness, and unprofessionalism
Electra Cruises, a yacht-based wedding venue operating out of Newport Beach, California, has received mixed reviews for its services. While the company has a rating of 4.6 out of 5 on WeddingWire, with 91% of couples recommending their services, there are also reviews on other platforms highlighting issues with communication, unresponsiveness, and unprofessionalism.
For instance, on Yelp, several users have left reviews stating that they have been unable to get in contact with the company, with some stating that they had already booked and paid a deposit for an event but had not heard back from Electra Cruises regarding their bookings. One user on the Better Business Bureau website also reported a similar issue, stating that they had paid a deposit but had not received a response from the company despite multiple attempts to contact them.
In addition to communication issues, there have also been reviews on Yelp and WeddingWire that mention problems with unprofessionalism and a lack of flexibility from the company. One Yelp review mentioned that the photographer they were assigned by Electra Cruises was unsuitable and unprepared, while another review on WeddingWire noted that the catering staff they were provided with were inadequate and had an "unsuitable attitude."
While the majority of reviews for Electra Cruises on WeddingWire are positive, with many couples praising the coordinators, vendors, food, and overall experience, the company has also received some negative feedback that highlights issues with communication, unresponsiveness, and unprofessionalism. These reviews suggest that there may have been inconsistencies in the quality of service provided by Electra Cruises, with some couples experiencing problems that detracted from their special day.
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The company's website and phone lines are currently non-operational, suggesting it may be out of business
It appears that Electra Cruises may no longer be in business. The company's website and phone lines are non-operational, and reviews on Yelp indicate that the business is closed. One reviewer noted that they had been trying to contact the company for months with no response, and another mentioned that they had received an email in March 2021 stating that the company was closed at that time.
A complaint filed with the Better Business Bureau in 2020 also indicates that the company was non-responsive. The complainant stated that they had attempted to contact Electra Cruises via email and text to reschedule an event and recover a deposit but had not received any response.
The lack of response from the company, coupled with the non-operational website and phone lines, strongly suggests that Electra Cruises is no longer operational.
It is worth noting that one Yelp reviewer mentioned that according to Google, the business was marked as closed, but their Yelp page stated it was open as of March 4th, 2021. This discrepancy may be due to outdated information or a temporary closure that the company intended to reopen from. However, given the multiple sources indicating a lack of response and operation, it seems likely that Electra Cruises is no longer in business.
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Despite this, there is no clear indication that Electra Cruises has officially gone out of business
Electra Cruises is a yacht-based wedding venue operating out of Newport Beach, California. The company offers couples a team of wedding coordinators to personalise their special event and has a fleet of five vessels, ranging from a charming paddlewheel riverboat to a contemporary and luxurious yacht.
While there are some reviews on Yelp stating that the company is "closed", there is no clear indication that Electra Cruises has officially gone out of business. The company's website and phone number were still working as of March 2022, and they were still taking bookings for events. However, some customers have reported issues with getting in touch with the company and have expressed concerns about recovering deposits. For example, one customer reported that they had paid a deposit of $2000 for an event in March 2020, which had to be postponed due to the pandemic. Despite acknowledging the postponement and agreeing to hold the deposit for future use, Electra Cruises stopped responding to the customer's attempts to reschedule.
Another customer reported a similar issue, stating that they had booked a date for an event in April 2022 but had not heard back from the company since December 2021. They also mentioned that they had been unable to get in touch with Electra Cruises for over a month and were concerned about the status of their event.
Despite these issues, there are also recent reviews from customers who had positive experiences with Electra Cruises, indicating that the company was still operational as of late 2021 and early 2022. For example, one couple praised their wedding coordinator, Star, for her attention to detail and ensuring that everything ran smoothly on their big day. Another couple commended the company for their all-inclusive package, which included wonderful food and great vendors.
Overall, while there may be some concerns about the company's responsiveness and deposit policies, there is no definitive evidence to suggest that Electra Cruises has gone out of business.
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Frequently asked questions
According to Yelp, Electra Cruises is closed. However, one user mentioned that they received an email from the company saying that they are hoping to open back up any day now.
The company stopped responding to emails and calls, and one customer was unable to recover their deposit.
Yes, the company acknowledged postponements due to the pandemic and deposits being held for future use. However, they stopped responding to attempts to reschedule events.
