Beatrice Lang
Duck River Electric Membership Corporation (DREMC) is a distribution electric cooperative that has been serving more than 83,000 members in middle Tennessee since 1936. DREMC purchases its power from the Tennessee Valley Authority (TVA) and offers financial assistance to its residential members through Project HELP. While DREMC has received some complaints, it also has a history of supporting its communities, including teachers and schools, as well as investing in youth leadership development.
| Characteristics | Values |
|---|---|
| Name | Duck River Electric Membership Corporation (DREMC) |
| Type | Distribution electric cooperative |
| Territory | Middle Tennessee |
| Members | More than 83,000 |
| Territory size | 2,500 square miles |
| Years of service | Since 1936 |
| Power source | Tennessee Valley Authority (TVA) |
| Website | www.dremc.com |
| Financial assistance | Project HELP for members with financial difficulties |
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What You'll Learn
- Duck River EMC is a distribution electric cooperative
- Serving more than 83,000 members in Tennessee
- Project HELP offers assistance to members facing financial difficulty
- Duck River EMC supports teachers and schools in their community
- BBB helps resolve disputes with Duck River Electric's products or services
Duck River EMC is a distribution electric cooperative
Duck River EMC, or the Duck River Electric Membership Corporation (DREMC), is a distribution electric cooperative that has been serving over 83,000 members in middle Tennessee since 1936. Covering a 2,500-square-mile territory, Duck River EMC purchases its power from the Tennessee Valley Authority (TVA).
As an electric cooperative, Duck River EMC is committed to supporting its community in various ways. For instance, it sponsors delegates at the Tennessee Electric Cooperative Association's annual Youth Leadership Summit, providing young people with opportunities to learn about state government and develop essential skills. Additionally, Duck River EMC celebrates its employees on National Linemen Appreciation Day, recognizing the dedication and contributions of all team members.
The cooperative also offers assistance to its residential members facing financial challenges in paying their electric bills through its Project HELP initiative. This program demonstrates Duck River EMC's commitment to supporting its community during difficult times.
Duck River EMC's website (www.dremc.com) provides further information about the cooperative and its initiatives.
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Serving more than 83,000 members in Tennessee
Duck River Electric Membership Corporation (DREMC) is a distribution electric cooperative that serves more than 83,000 members across a 2,500-square-mile territory in Middle Tennessee. Headquartered in Shelbyville, Tennessee, Duck River Electric has been serving its members since 1936, providing reliable and affordable electricity to residential and commercial customers alike.
The cooperative purchases its power from the Tennessee Valley Authority (TVA) and supplies it to 9 counties in Tennessee, including Rutherford, Maury, Coffee, Bedford, and Franklin counties. Duck River Electric's commitment to its members extends beyond just providing electricity, as they actively engage with and invest in their community. For instance, they sponsored delegates at the Tennessee Electric Cooperative Association's annual Youth Leadership Summit, fostering leadership qualities and a better understanding of local electric cooperatives among the youth.
In terms of rates, Duck River Electric's average residential price per kilowatt-hour is 12.59 cents, slightly higher than Tennessee's average of 12.56 cents but significantly lower than the United States' average of 16.06 cents. The average monthly electricity bill for Duck River Electric's residential customers is $167.48, which is 13.58% higher than the Tennessee average of $148.56. The electricity grid managed by Duck River Electric experiences, on average, 1.76 outages per consumer per year, with each outage lasting approximately 175.16 minutes.
Overall, Duck River Electric plays a vital role in meeting the energy needs of its members in Middle Tennessee, offering competitive rates and reliable service while also contributing to the development of the communities it serves.
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Project HELP offers assistance to members facing financial difficulty
Duck River Electric Membership Corporation (DREMC) is an electric cooperative that has been serving more than 83,000 members in middle Tennessee since 1936. The company purchases its power from the Tennessee Valley Authority (TVA). DREMC is dedicated to supporting its community in a variety of ways, including through its sponsorship of delegates at the Tennessee Electric Cooperative Association's annual Youth Leadership Summit.
DREMC also offers a financial assistance program called Project HELP, which is designed to assist its residential members who are facing financial challenges in paying their electric bills. While I don't have specific details about the program, it's clear that DREMC is committed to supporting its community through various initiatives and programs.
If you or someone you know is facing financial hardship, there are several resources available beyond Project HELP. These include government programs and local community organizations that can provide assistance with basic needs, such as food, clothing, housing, and utility bills. For instance, you can contact a community resource specialist by dialling 211 to learn more about local social services and everyday needs support. Additionally, organizations like Community Action Agency (CAA), churches, The United Way, and The Urban League often offer resources for those facing financial difficulties.
Furthermore, individuals facing financial hardship can explore resources related to employment and education support, such as job training and transportation assistance, as well as benefits provided by the government, including welfare benefits and financial assistance for phone, internet, and energy bills. It's always a good idea to reach out and learn more about the specific programs and eligibility criteria that may be applicable to your situation.
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Duck River EMC supports teachers and schools in their community
Duck River Electric Membership Corporation (DREMC) is an electric cooperative that has been serving its members in middle Tennessee since 1936. DREMC supports teachers and schools in their community in a variety of ways. For instance, DREMC sponsored delegates at the Tennessee Electric Cooperative Association's annual Youth Leadership Summit. This summit provided an opportunity for juniors from across the state to gain a hands-on look at state government, develop networking and team-building skills, and understand their local electric cooperative better. DREMC also celebrates National Linemen Appreciation Day as DREMC's Employee Appreciation Day to recognize the contributions of all team members.
Furthermore, DREMC has shown its support for schools in the community by awarding STEM grants to Community High School, Hickerson Elementary School, Sewanee Elementary School, and Huntland High School. DREMC values the efforts of these schools in incorporating STEM education into their curricula. In addition, DREMC received a visit from the student council of Community Middle School, who chose to pay tribute to linemen and member service representatives, expressing their appreciation for the valuable service they provide to the community.
DREMC is committed to investing in the youth and supporting education in its community. By sponsoring delegates at the Youth Leadership Summit, DREMC helps young people develop leadership skills and a better understanding of their local cooperative. Celebrating Employee Appreciation Day is another way DREMC recognizes the dedication of its team members who serve the community. The cooperative also encourages and appreciates the integration of STEM education in schools, understanding its importance in preparing students for the future.
The support from DREMC empowers schools and teachers to enhance their curricula and recognize the value of their community's service providers. DREMC's initiatives foster a stronger relationship between the cooperative, educators, and students, ultimately benefiting the larger community. DREMC's support for teachers and schools demonstrates their commitment to investing in the future of their community and ensuring its overall well-being.
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BBB helps resolve disputes with Duck River Electric's products or services
The Better Business Bureau (BBB) helps consumers resolve disputes with Duck River Electric Membership Corporation's products or services. Duck River EMC is a distribution electric cooperative that has been serving more than 83,000 members in middle Tennessee since 1936.
One common issue that BBB has helped mediate involves billing and power shut-offs. In one instance, a customer complained that their power was shut off due to failure to pay, even though they had paid the full amount due. Duck River EMC resolved the issue by speaking with the customer and turning their power back on. Another customer experienced a similar issue, with their power being shut off in cold weather despite only being one month past due. Duck River EMC again mediated the issue by speaking with the customer and offering a refund for fees.
In another case, a customer complained about Duck River EMC's handling of tree trimming on their property. The customer alleged that Duck River EMC destroyed their trees and posted pictures of their private property online. While the business addressed the complaint, the consumer did not accept the response or notify BBB of their satisfaction.
BBB provides a platform for consumers to file complaints and guides them through the process. It is important to note that BBB does not endorse any product, service, or business, and businesses are not obligated to seek accreditation. However, BBB Accreditation signifies that a business has agreed to BBB Standards for Trust and passed the vetting process.
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Frequently asked questions
Duck River EMC, also known as Duck River Electric Membership Corporation (DREMC), is a distribution electric cooperative that has been serving more than 83,000 members in middle Tennessee since 1936.
Duck River EMC purchases its power from the Tennessee Valley Authority (TVA).
Project HELP is a program offered by Duck River EMC that provides assistance to residential members facing financial difficulties in paying their electric bills.
Duck River EMC supports teachers and schools in its communities. The company also celebrates its employees on National Linemen Appreciation Day and has sponsored delegates at the Tennessee Electric Cooperative Association's annual Youth Leadership Summit.
You can file complaints or seek help with resolving disputes related to Duck River EMC's services or products through the Better Business Bureau (BBB).
