
National Grid is an energy company that provides electricity and natural gas to residents across upstate New York, including urban areas such as Buffalo, Syracuse, and Albany, as well as rural areas across Upstate New York, covering more than 25,000 square miles. In New York City, National Grid supplies gas to Brooklyn and parts of Queens and Staten Island, while Con Edison (Con Ed) provides electricity to all of NYC.
| Characteristics | Values |
|---|---|
| Number of electricity customers | 1.7 million |
| Number of natural gas customers | 600,000 |
| Area served | Buffalo, Syracuse, Albany, and rural areas across much of Upstate New York |
| Contact number (Long Island & the Rockaways) | 1.800.930.5003 |
| Contact number (Upstate New York) | 1.800.642.4272 |
| AMI meters to be deployed | 1.7 million |
| Smart gas meter modules to be deployed | 640,000 |
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What You'll Learn
- National Grid provides electricity to upstate New York
- National Grid acquired Niagara Mohawk Power Corporation in 2000
- National Grid's customer base is a mixture of residential, commercial, and industrial
- National Grid is experiencing a minor increase in energy usage
- National Grid is transitioning to next-generation smart infrastructure

National Grid provides electricity to upstate New York
National Grid provides electricity to around 1.7 million customers across upstate New York. Its service area includes urban centres like Buffalo, Syracuse, and Albany, as well as rural areas spanning over 25,000 square miles. National Grid's customer base consists of residential, commercial, and industrial users.
In addition to electricity, National Grid also supplies natural gas to approximately 600,000 customers in the region. The company acquired the Niagara Mohawk Power Corporation (NMPC) in 2000 and continues to operate under that name in New York. Due to this acquisition, some customers and documents still refer to the company as Niagara Mohawk.
National Grid is committed to modernizing its infrastructure and has launched an Advanced Metering Infrastructure (AMI) program, with plans to deploy 1.7 million AMI meters and 640,000 smart gas meter modules. This initiative is part of the company's transition to next-generation smart infrastructure, with full-scale deployment expected by 2027.
It is worth noting that in certain areas of New York City, such as Brooklyn, parts of Queens, and Staten Island, National Grid is responsible for supplying gas, while Con Edison (Con Ed) provides electricity. However, in upstate New York, National Grid is a significant provider of electricity, serving a large geographical area and a diverse range of customers.
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National Grid acquired Niagara Mohawk Power Corporation in 2000
National Grid is an energy provider that supplies electricity and gas to parts of New York State. In 2000, National Grid acquired the Niagara Mohawk Power Corporation (NMPC), a New York State utility company that was the main electricity and natural gas provider for northeastern, central, and western New York. The acquisition expanded National Grid's customer base in New York to approximately 1.7 million electricity customers and 600,000 natural gas customers across upstate New York, including urban areas like Buffalo, Syracuse, and Albany, as well as rural areas.
The Niagara Mohawk Power Corporation was formed in 1950 after antitrust action required its predecessor, the Niagara Hudson Power Corporation, to forfeit some of its territory in eastern New York. In 1929, 59 former companies were incorporated into Niagara Hudson, and in 1932, the company constructed an Art Deco-style headquarters building in Syracuse, featuring a statue nicknamed "Iron Mike." Niagara Mohawk was responsible for erecting the Nine Mile Point Nuclear Generating Station, with the first unit completed in 1969 and the second in 1988.
Following the acquisition, National Grid continued to do business in New York under the Niagara Mohawk name, and the Niagara Mohawk Power Corporation designation was retired, replaced by variations of NationalGridUS, such as National Grid Buffalo. However, the official designation on annual reports remains Niagara Mohawk Power Corporation. The merger with National Grid made Niagara Mohawk a subsidiary of National Grid USA, which is itself a subsidiary of the National Grid Group plc.
In terms of electricity and gas provision in New York City (NYC), National Grid supplies gas to Brooklyn and parts of Queens and Staten Island. Con Edison (Con Ed) provides electricity to all of NYC and gas to the Bronx, Manhattan, Westchester, and parts of Queens. Some residents of NYC have reported having Con Ed for both electricity and gas, while others have National Grid for gas and Con Ed for electricity.
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National Grid's customer base is a mixture of residential, commercial, and industrial
National Grid serves approximately 1.7 million electricity customers and 600,000 natural gas customers across upstate New York. Its customer base is a mixture of residential, commercial, and industrial clients. National Grid's service area is quite diverse, including urban areas in Buffalo, Syracuse, and Albany, as well as rural areas across much of upstate New York, covering over 25,000 square miles.
In New York City, Con Edison (Con Ed) is the primary electricity provider, while National Grid provides gas to certain areas, including Brooklyn and parts of Queens and Staten Island. Some areas, like Astoria, are served by Con Ed for both electricity and gas.
National Grid acquired the Niagara Mohawk Power Corporation (NMPC) in 2000 and still operates under that name in New York. As a result, the company is often referred to as either National Grid or Niagara Mohawk, depending on the context.
National Grid is in the process of transitioning to next-generation smart infrastructure. As part of this initiative, the company plans to deploy approximately 1.7 million AMI meters and 640,000 smart gas meter modules. National Grid's AMI program began in 2021, and the company expects full-scale deployment by 2027.
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National Grid is experiencing a minor increase in energy usage
National Grid is an electricity and natural gas delivery company that serves around 6 million accounts across New York and Massachusetts. The company also owns and operates systems that deliver electricity in the United Kingdom. In New York, National Grid serves approximately 1.7 million electricity customers and 600,000 natural gas customers across upstate New York. The company's service area includes urban areas such as Buffalo, Syracuse, and Albany, as well as rural areas across Upstate New York, covering more than 25,000 square miles.
In recent times, National Grid has been experiencing a minor increase in energy usage. This can be attributed to various factors such as population growth, economic development, and changing consumer habits. As the company's customer base continues to expand, it is essential to ensure that the energy infrastructure is capable of meeting the rising demand. National Grid has a responsibility to provide reliable and efficient energy services to its customers, and even a minor increase in energy usage can have significant implications for the company's operations and resource management.
To address the increase in energy usage, National Grid can implement several strategies. Firstly, the company can focus on improving energy efficiency by encouraging customers to adopt energy-saving measures. This can include offering incentives for customers who install smart thermostats, upgrade to energy-efficient appliances, or switch to renewable energy sources such as solar panels. By reducing overall energy consumption, National Grid can help customers lower their utility bills and manage their energy usage more effectively.
Additionally, National Grid can invest in expanding and upgrading its energy infrastructure. This may involve building new power plants, expanding transmission and distribution networks, and integrating smart grid technologies to improve the efficiency and reliability of the energy system. By enhancing its infrastructure, National Grid can ensure it has the capacity to meet the increasing energy demand and provide reliable services to its customers.
Furthermore, National Grid can promote energy conservation and demand-side management programs. This includes educating customers about the impact of their energy usage and providing them with tools to monitor and control their energy consumption. By encouraging customers to use energy more efficiently and shift their usage to off-peak hours, National Grid can help alleviate the strain on the energy system during peak demand periods.
It is worth noting that National Grid is not the only electricity provider in New York City. Con Edison (Con Ed) is another major electricity and gas provider in the city, serving areas such as Manhattan, Bronx, Westchester, and parts of Queens. However, National Grid is the primary gas supplier in Brooklyn and parts of Queens and Staten Island. Therefore, while National Grid experiences a minor increase in energy usage, it is important to consider the overall energy landscape in New York City, which involves multiple utility companies serving different areas.
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National Grid is transitioning to next-generation smart infrastructure
National Grid supplies gas to Brooklyn and parts of Queens and Staten Island. ConEdison provides electricity to all of New York City.
The smart grid is an electricity network that uses digital and other advanced technologies to monitor and manage the transport of electricity from all generation sources to meet the varying electricity demands of end users. It incorporates benefits such as distributed computing and communications to deliver real-time information and enable the near-instantaneous balance of supply and demand.
Smart grids can also help manage the transition to clean energy while reducing the need for costly new grid infrastructure. They can make grids more resilient and reliable, and help maintain grid stability. With smart grids, customers can see how much they are paying for energy before they use it, which can reduce the use of electricity during peak periods.
The transition to a more robust, flexible, and resilient grid is a long-term challenge. The smart grid is evolving to include advanced sensing, intelligent controls, distributed computing, automation, and new technologies and equipment that work together to meet electric demands.
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Frequently asked questions
National Grid provides electricity to approximately 1.7 million customers across upstate New York. Its service area includes urban areas in Buffalo, Syracuse, and Albany and rural areas across much of Upstate New York, covering over 25,000 square miles.
National Grid's contact number is 1.800.930.5003 for Long Island and the Rockaways, and 1.800.642.4272 for Upstate New York.
Yes, Con Edison provides electricity to all of NYC and gas to the Bronx, Manhattan, Westchester, and parts of Queens.
It depends on where you are moving to. Your landlord should be able to tell you which company provides utilities in your area.











































