Trystan Casey
SRP is a community-based, not-for-profit energy and water company that provides affordable power to over 2 million people in central Arizona. SRP offers a range of price plans for residential customers, including fixed-rate, EV, and time-of-use (TOU) plans. The TOU price plan offers the greatest savings opportunity of any of the time-of-day plans, as it provides price breaks for customers who can shift their energy use outside of high-demand, or on-peak, hours. SRP also offers plans specifically for electric vehicle owners, encouraging them to charge their vehicles overnight when demand for electricity is low. With a variety of rate plans to choose from, SRP allows customers to select an option that fits their lifestyle and budget.
| Characteristics | Values |
|---|---|
| Type of company | Community-based not-for-profit water and energy company |
| Number of customers | More than 2 million |
| Service territory | Central Arizona |
| Services | Water and power |
| Types of plans | Fixed-rate, EV, time-of-use (TOU), EZ-3 Price Plan, Residential Demand Price Plan Pilot, Electric Vehicle Price Plan |
| Contact number | (602) 236-8888 |
| Website | www.srpnet.com |
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What You'll Learn
SRP's service area and territory
SRP is a community-based, not-for-profit water and energy company that provides reliable, affordable water and power to more than 2 million people in central Arizona. SRP's service territory covers much of central Arizona, with some addresses receiving only one of their services (water or power), while others receive both.
SRP has been serving the people of Arizona since 1903, helping to shape the state and ensure a reliable energy future for the Valley. They offer a range of price plans for residential customers, including the Time-of-Use (TOU) Price Plan, which offers the greatest savings opportunity of their time-of-day plans. The TOU plan encourages customers to shift their energy use outside of high-demand, or "on-peak," hours, offering price breaks for those who can commit to this. Peak hours change seasonally, and customers can save by planning to use most of their energy during off-peak hours.
The EZ-3 Price Plan is another option, which involves just three on-peak hours a day on weekdays, with lower rates during all other hours, including weekends and select holidays. SRP also offers a Residential Demand Price Plan Pilot, which encourages customers to limit weekday energy usage during on-peak hours and avoid using major appliances simultaneously. This plan offers the biggest chance to save on energy bills.
Additionally, SRP provides an Electric Vehicle Price Plan, designed specifically for EV owners. This plan encourages charging vehicles overnight when overall electricity demand is low, helping customers save money by charging during off-peak hours. SRP also offers custom energy efficiency rebates, renewable energy solutions, and support for installing solar panels for both residential and business customers.
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SRP's price plans
SRP offers a variety of price plans for residential customers, allowing them to choose a plan that suits their lifestyle and budget. The company also provides dedicated support for business customers to help them find the best price plan for their unique energy needs.
Basic Price Plan
The Basic Price Plan is a standard offering where customers pay a competitive price for energy, regardless of the time of day. This plan offers freedom and simplicity, with a fixed energy rate and a monthly service charge of $20. However, during the summer months, prices may increase when energy usage crosses certain thresholds.
SRP EZ-3 Price Plan
The EZ-3 Price Plan rewards customers who can limit their energy use during three on-peak hours on weekdays, typically from 3 to 6 p.m. or 4 to 7 p.m. In return, customers enjoy lower rates during all other hours, including weekends and select holidays. This plan is ideal for those who can manage their energy usage and shift their energy-intensive tasks outside of the on-peak hours.
SRP Time-of-Use (TOU) Price Plan
The TOU Price Plan offers the greatest savings potential among the time-of-day plans. Customers who can commit to using less energy during on-peak hours will benefit from lower rates during off-peak times, including weekends and observed holidays. This plan is well-suited for customers conscious of their energy usage and those with large homes or pools.
SRP Electric Vehicle Price Plan
Designed for EV owners, this plan encourages charging during super off-peak hours, resulting in an average savings of 8.6% on their bill compared to the Basic Price Plan.
SRP M-Power
The SRP M-Power plan allows customers to take control of their energy use by purchasing energy before they use it. Customers can track their usage and receive alerts when their power is running low.
SRP also offers other specialised plans, such as the Residential Demand Price Plan Pilot, which encourages customers to limit their weekday energy usage during on-peak hours and avoid using major appliances simultaneously. Additionally, SRP provides options for those with rooftop solar or other energy-generating capabilities through their Residential Solar Plans.
For business customers, SRP assigns a Strategic Energy Manager (SEM) to help navigate the various price plans and rebates to find the most cost-effective and energy-efficient options for their operations.
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SRP's solar panel offerings
SRP offers a range of solar panel offerings for its customers. These include flexible residential solar price plans, allowing customers to choose a plan that best suits their needs and lifestyle. SRP offers both demand- and export-based plans for those with existing rooftop solar systems or other energy-generating capabilities. The demand-based Customer Generation Plan is suitable for homes with consistent energy usage, where customers can save by minimizing demand during on-peak hours and actively tracking their usage online. On the other hand, the export-based plan does not offer net metering; instead, SRP separately tracks the amount of electricity exported to the grid and credits the customer for their exports.
SRP also offers the Solar Choice Program, which provides a simple and affordable way for customers to lower their carbon footprint and support solar energy in Arizona. With this program, customers can offset their energy usage without installing solar panels or owning their own homes. SRP takes on the cost of owning or leasing solar panels and sells the energy to participating customers at a rate of just half a cent more per kilowatt-hour (kWh). This utility-scale solar approach enables more people to access renewable solar energy.
In addition to these plans, SRP provides rebates and discounts to help customers cut costs and reduce their energy usage. They also offer an EV rate plan to encourage electric vehicle owners to charge their cars overnight during off-peak hours, resulting in significant savings. SRP's price plans include fixed-rate, EV, and time-of-use (TOU) options, giving customers various choices to suit their usage patterns and preferences.
SRP is committed to investing in a cleaner, greener future and offers a range of renewable energy solutions, including hydropower, geothermal, solar, wind, and biomass. Customers can also take advantage of energy-saving programs such as energy audits, cool roofs, demand management, and LED lighting to further reduce their environmental impact and energy costs.
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$136.81
SRP's electric vehicle (EV) rate plan
SRP is an Arizona-based electric power and water utility company that offers a range of rate plans, including fixed-rate, Electric Vehicle (EV), and time-of-use (TOU) plans. SRP's EV rate plan is designed to help EV owners save money on their electricity bills by encouraging them to charge their vehicles during off-peak hours when demand for electricity is low.
The EV rate plan includes super off-peak hours, typically between 11 p.m. and 5 a.m., during which EV owners can take advantage of lower rates to charge their vehicles. By charging during these off-peak hours, customers can significantly reduce their electricity costs. SRP also offers an EV Export Price Plan, which is beneficial for customers with solar systems. This plan offers no monthly demand charge, and customers are billed for energy used from the grid when their solar system is not producing energy. Any excess energy generated by the solar system is credited to the customer's account at a fixed export rate.
SRP provides exclusive offers and incentives for those who join the SRP Electric Vehicle (EV) Community, including a $50 electric bill credit. Additionally, customers on the SRP Time-of-Day price plan can enjoy off-peak pricing on select holidays, such as New Year's Day, Labor Day, Thanksgiving Day, and Christmas Day.
The EV Price Plan is a time-of-use plan that allows customers to save money by reducing their energy usage during on-peak hours. Daily charging costs on this plan can be as low as $0.70, and customers can save 8.6% annually on average compared to the Basic Price Plan. SRP also recommends hiring a licensed electrician to install home EV chargers, and they have partnered with Qmerit as their official EV home charging installation partner.
Overall, SRP's EV rate plan offers a cost-effective option for EV owners, encouraging them to charge their vehicles during off-peak hours and providing opportunities for significant savings on their electricity bills.
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SRP's bill breakdown
SRP's electricity bill is relatively simple to break down, with fewer line-item charges than many other utility companies. The bill includes charges for electricity supply, transmission/distribution, and miscellaneous fees. These charges can be understood as falling into three categories: supply, distribution/transmission, and other charges and fees related to the maintenance of the grid.
The supply charges are for the actual electricity you use, and SRP includes these in any of their line items labelled "Energy Charge". The distribution/transmission charges are for getting the electricity to your home or business. The miscellaneous charges are any other fees related to the maintenance of the grid.
SRP offers a variety of rate plans, including fixed-rate, EV, and time-of-use (TOU) plans. Your bill will also include a summary of the amount of electricity you purchased (i.e., how much electricity SRP delivered to you from the grid) and the amount of electricity you delivered (i.e., how much solar electricity you exported to the grid). The number of kilowatt-hours (kWh) you use will be displayed in an energy bar graph, showing up to 36 months of usage history. If you have a plan with demand (kW) charges, an additional graph will show 36 months of demand history.
Your bill will also include the service period, due date, amount owed, and account number. You can view up to three years of past bills online if you go paperless. The charges for the current month, including discounts, previous charges, payments, and the current balance due, are listed on the bill. Local and state taxes are also shown.
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Frequently asked questions
SRP is a community-based, not-for-profit organisation that provides reliable, affordable water and power to more than 2 million people in central Arizona. Some addresses only receive one of their services, while others are provided with both water and power.
You can log in to your SRP account or sign up today to find out if SRP offers electricity in your area.
SRP offers a variety of price plans for residential customers, so you can choose one that fits your budget and lifestyle. SRP also offers plans with savings for customers who can shift their energy use outside of high-demand, or "on-peak", hours.
SRP offers the Time-of-Use (TOU) Price Plan, which offers the lowest price per kWh during off-peak hours. They also offer the EZ-3 Price Plan, which involves just three on-peak hours a day on weekdays, and the Electric Vehicle Price Plan for EV owners.
You can visit the SRP My Account page or call (602) 236-8888 to see what plan you're on and make the switch to a new plan. You are allowed to change your price plan once every 12 months.
