
If you're unsure who supplies your electricity, there are several ways to find out. You can look at any energy bills left by a previous homeowner or tenant, or contact your local electricity distribution company. If you have an online account, you can find your current energy supplier's contact details there. You can also use the Energy Network Association search tool or the Find My Supplier service, which only need your postcode, or call the Meter Number Helpline. If you're in the UK, you can check the Power Cut 105 website to find your electricity network operator. It's important to distinguish between your energy supplier and your electricity network operator, which maintains the wires that bring electricity to your home.
| Characteristics | Values |
|---|---|
| Electricity network operator | The company that maintains the wires that bring electricity to your home or business |
| Energy supplier | The company that bills you for your energy usage |
| Distributor ID | A code on your electricity bill that helps you find your network operator |
| MPAN (Meter Point Administration Number) | A unique ID for your electricity supply that helps energy companies keep track of your usage and billing information |
| Transmission networks | Like motorways, they move large amounts of electricity over long distances |
| Distribution networks | Like smaller roads, they bring electricity to your street and home |
| Independent Distribution Network Operator (IDNO) | Focuses on specific areas to ensure electricity flows smoothly in those particular places |
| MPRN (Meter Point Reference Number) | A unique identifier for your gas supply |
| Online tools | Energy Network Association search tool, Find My Supplier service, Meter Number Helpline |
| Contact methods | Phone, online account, email |
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What You'll Learn

Check your electricity bill
If you have a recent electricity bill, you can find out who your supplier is by checking the bill. The bill should contain the name and contact details of your current energy supplier.
The electricity bill will also contain a 'Distributor ID' number, which can help you find out which network operator looks after your connection. Your network operator is not the same as your energy supplier. The network operator is the company responsible for the wires and pipes that carry electricity to your home.
An MPAN (Meter Point Administration Number) is a unique ID for your electricity supply that helps energy companies keep track of your electricity usage and billing information. The MPAN can be found on your electricity bill and can be used to identify your electricity supplier.
If you don't have access to your electricity bill, you can contact the Meter Point Administration Service to find out who your electricity supplier is. They can be reached at 0870 608 1524 (calls to this number are charged at 7p per minute, plus your phone company's access charge). You can also use your Meter Point Reference Number (MPRN) to find out who your supplier is. This number tells your energy supplier where your meter is and your electricity supply number.
In addition, you can check your electricity supplier online. Websites such as the Scottish and Southern Electricity Network, Northern Powergrid, Electricity North West, SP Energy Networks, and UK Power Networks allow you to check your supplier by entering your postcode.
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Contact your electricity network operator
If you live in England, Scotland, or Wales, you can call 105 for free to be connected to your distribution network operator. If you're in Northern Ireland, you can call 03457 643643. You can also enter your postcode on the Power Cut 105 website to find out who your electricity distribution network operator is.
Your electricity network operator is different from your energy supplier. The network operator maintains the wires that bring electricity to your home or business, while your energy supplier is the company that bills you for your energy usage.
Your electricity bill contains a 'Distributor ID' number that can help you find which network operator services your connection. You can also get your electricity Meter Point Administration Number (MPAN) from your bill, which is like a unique ID for your electricity supply. The MPAN helps energy companies keep track of your electricity usage and billing information.
If you don't have a recent electricity bill, you can call the Meter Point Administration Service on 0870 608 1524 to get your Meter Point Reference Number (MPRN). This will tell your energy supplier where your meter is and your electricity supply number.
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Use an online search tool
If you are unsure about your electricity supplier, there are several ways to find out. One way is to use an online search tool. You can use the Energy Network Association search tool, which only requires your postcode, to find your energy network operator. Your energy network operator is the company responsible for the wires and pipes that carry electricity to your home. Once you know your network operator, you can visit their website and search for your electricity supplier using your property's postcode or by filling in a form.
Alternatively, you can use the Find My Supplier service, which also only requires your postcode, to find out who supplies your electricity. You can also contact your energy network operator and ask them to provide you with your electricity supplier's details.
If you have recently moved into a new property and are unsure about your electricity supplier, you can look at any energy bills that may have been left by the previous tenant or homeowner. If you have been living in your property for a while and the previous tenant has not informed their electricity supplier of their move, you may need to contact your local electricity distribution company or your energy network operator to find out who your supplier is.
It is important to note that your energy supplier and your network operator are different. Your energy supplier is the company that bills you for your energy usage, while your network operator is the company that maintains the wires that bring electricity to your home.
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Call the Meter Number Helpline
If you've just moved into a new property and don't know who your electricity supplier is, there are several ways to find out. One way is to call the Meter Number Helpline on 0870 608 1524. Calls to this number are charged at 7p per minute, plus your phone company's access charge.
The Meter Number Helpline can provide you with your MPRN (Meter Point Reference Number), which is a unique identifier for your property's electricity supply. With this number, you can identify your electricity supplier and your gas transporter.
If you have a recent energy bill, you can find your current supplier's contact details there. Your energy bill also contains a 'Distributor ID' number, which can help you find out which network operator looks after your connection. Your network operator is not the same as your energy supplier, but they can provide your supplier's details.
Additionally, you can use the Energy Networks Association's tool to find out your electricity supplier by entering your postcode.
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$189.99

Check your tariff
Checking your tariff can help you reduce what you pay for your energy. A tariff is the pricing structure from which you are charged for your energy. Tariffs can be based on the load you place on the electricity network, or they can be based on usage, which is the cost of the electricity or gas you use and appears on your bills in cents per kilowatt hour (c/kWh) for electricity or cents per megajoule (c/MJ) for gas.
There are several types of tariffs to choose from. A single-rate tariff means you pay the same rate regardless of the time of day you use energy. This could be a good option if you are at home a lot in the evenings from Monday to Friday. A time-of-use tariff means the rate changes at different times of the day. Peak rates, which are the most expensive, usually apply in the evenings from Monday to Friday when demand is highest. Off-peak rates, which are the cheapest, usually apply overnight and on weekends. Shoulder rates, which are less expensive than peak rates, usually apply in between peak and off-peak periods. A time-of-use tariff could be a good option if you are out a lot during the evenings from Monday to Friday.
A standard variable tariff is a default tariff with rates that are capped by the price cap, which is the maximum amount energy suppliers can charge for each unit of energy and standing charge. The price cap is based on typical household energy use and is reviewed and updated every three months. A fixed tariff charges the same rate for gas or electricity and your standing charge until your contract ends. This means that if the wholesale price of energy changes, you will still pay the rate you agreed upon in your contract. A fixed tariff can be helpful if you need to know the rate you will be paying to budget.
If you have a prepayment meter or a smart meter in prepayment mode, you will need to use a prepayment tariff, where you pay for your energy before you use it. A dual fuel tariff is when you get your gas and electricity from the same supplier, and you will only get one bill. This can sometimes result in good deals and make it easier to sort out any problems with your supplier.
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Frequently asked questions
There are several ways to find out who your electricity supplier is. You can look at any energy bills that have been left by the previous tenant or homeowner. If you don't have access to these, you can contact your energy network operator and ask them to tell you who your electricity supplier is. You can find your network operator by using the Energy Network Association search tool with your postcode.
To find out which tariff you're on, you can contact your electricity supplier directly and ask them. You can also check your online account or find your plan on your bill.
MPAN stands for Meter Point Administration Number. It is like a unique ID for your electricity supply and helps energy companies keep track of how much electricity you use.











































