Wiktor Wise
The Electric Reliability Council of Texas, Inc. (ERCOT) provides access to information through its Information Request Portal, in accordance with the Public Utility Commission of Texas (PUCT) Substantive Rule 25.362(e). ERCOT will provide electronic copies of records, data, or documents in response to requests, unless the requester is unable to receive the information in this format. Requests can be made through the Public Portal, and first-time users will need to register.
| Characteristics | Values |
|---|---|
| Requesting information | Requestors should first check ERCOT's website as most relevant information is available there. To request records, data, or documents that are not required to be publicly posted, use the Information Request Portal. |
| Format | Information will be provided in electronic format via email unless the requestor is unable to receive it in this format. Facsimile and paper copies are also available upon request. |
| Charges | Paper copies over 50 pages in length incur a charge of 15 cents per page for photocopying. Requestors will pay for any shipping costs. For requests requiring substantial effort, ERCOT may charge an estimated fee for actual costs. |
| Restrictions | Information that could negatively affect the safety and security of ERCOT employees, property, or visitors; confidential information from vendors; detailed information about ERCOT's systems or security procedures; and competitive or financially sensitive information. |
| Guides | ERCOT publishes guides on how to use data extracts and applications, including the ERCOT Market Information List (EMIL). |
Explore related products
What You'll Learn
Requesting customer data from ERCOT
The Electric Reliability Council of Texas, Inc. (ERCOT) has an Information Request Policy in place, in accordance with the Public Utility Commission of Texas (PUCT) Substantive Rule 25.362(e). This rule governs access to information held by ERCOT.
Before requesting any information, it is advisable to check ERCOT's website, as most relevant information is available there. ERCOT regularly publishes a large amount of information as required by the ERCOT Protocols.
If the information you require is not available on the website, you can make a request through the Information Request Portal. You will need to register the first time you use the portal. ERCOT will provide the requested data in electronic format via email, unless the requestor is unable to receive it in this format. In such cases, paper copies will be provided, with shipping costs covered by the requestor.
If you have any questions, you can contact your ERCOT Account Manager. You can also call the general ERCOT Client Services phone number at (512) 248-3900 or email them at [email protected]. For questions regarding electric service, including outages, you should contact your electric utility or Retail Electric Provider using the contact information on your electric bill.
Electric Eels: Understanding Their Unique Physical Appearance
You may want to see also
Explore related products
Customer data formats
ERCOT, the Electric Reliability Council of Texas, Inc., provides access to information in accordance with the Public Utility Commission of Texas (PUCT) Substantive Rule 25.362(e). ERCOT will provide records, data, or documents that have been requested unless the information falls within specific exceptions or is challenging to provide.
Most relevant information is available on the ERCOT website. To request records, data, or documents that are not required to be publicly posted, users must utilize the Information Request Portal. ERCOT provides information in electronic format via email unless the requester is unable to receive the information in this format. In such cases, documents of five pages or fewer may be sent via facsimile, and paper copies are provided if the electronic format is unavailable or if the requester justifies their inability to receive the information electronically.
ERCOT publishes guides on using data extracts and applications, and descriptions of extracts and reports can be found in the ERCOT Market Information List (EMIL). The handbook sets out the practices, conventions, and parameters required for Market Participants to exchange data with ERCOT using ICCP protocol in the TX Nodal Market.
Specific customer data formats vary depending on the type of information requested. For example, Retail Market transaction data includes Transmission/Distribution Service Provider (TDSP) Electronic Service Identifier (ESI ID) reports, monthly meter reading transactions by TDSPs (867_03 activity), customer move-ins, customer switches, and the Labeling of Electricity forms. The Full TDSP ESIID extract provides a comprehensive set of data for all ESIIDs at ERCOT, along with their data characteristics.
Additionally, ERCOT provides various guides and reports related to customer data. These include a guide to customer loss notifications, customer registration information on ESI ID Service Orders, and a guide to interval data reads for Market Participants with Advanced Meters installed.
The Electric Friend: Numan's Synthetic Questioning
You may want to see also
Explore related products
Customer registration information
The Electric Reliability Council of Texas, Inc. (ERCOT) provides access to information via its Information Request Portal. Before submitting a request, it is advised that individuals check the ERCOT website, as most relevant information is already available there.
ERCOT publishes user guides and handbooks to help market participants exchange data with ERCOT using ICCP protocol in the TX Nodal Market. These guides include information on validation submission rules, notification rules, software documentation, and pre-validation processes. There is also a guide to daily extracts that provides market participants with their IDR-required interval data loaded at ERCOT systems.
ERCOT also provides a list of all market participants except power marketers, which does not distinguish the active or inactive status of an entity in the market. A current list of all QSEs is also available, which are the entities that schedule market participants' energy or bidding for ancillary services.
Information will be provided in electronic format via email unless the requester is reasonably unable to receive the information in this format. For paper copies over 50 pages in length, a charge of 15 cents per page for photocopying shall apply. ERCOT will confer with the requester regarding the appropriate method of delivery, and the requester will pay for any shipping costs.
Connecting an Electric Oven: A UK Guide
You may want to see also
Explore related products
Customer data for Retail Market transactions
The Electric Reliability Council of Texas, Inc. (ERCOT) provides access to customer data for Retail Market transactions. ERCOT regularly publishes a substantial amount of information on its website, as required by the ERCOT Protocols.
The Current Retail Market Guide, available on the ERCOT website, provides detailed information on retail market transactions. This guide includes sections on historical usage information, with forms available in both English and Spanish, as well as processes for requesting historical usage data from Transmission and/or Distribution Service Providers. It also outlines the formal invoice dispute process and provides timelines for mass transitions before weekends or ERCOT holidays.
To request additional customer data for Retail Market transactions that are not publicly available on the ERCOT website or through the Current Retail Market Guide, individuals can submit a request through the Information Request Portal. ERCOT will provide the requested information in electronic format via email unless the requester reasonably cannot receive it in such a format. In such cases, ERCOT will confer with the requester to determine the appropriate delivery method, and the requester will bear any shipping costs incurred.
Plugging in an Electric Oven: A Step-by-Step Guide
You may want to see also
Explore related products
Customer data for Market Participants
The Electric Reliability Council of Texas, Inc. (ERCOT) provides access to information per the Public Utility Commission of Texas (PUCT) Substantive Rule 25.362(e). ERCOT will provide records, data, or documents upon request, except when the requested information falls within specific exceptions or is challenging to provide. Before submitting a request, it is advisable to check ERCOT's website, as most relevant information is readily available there.
ERCOT regularly publishes extensive information on its website as mandated by the ERCOT Protocols. For data or documents not required to be publicly posted, requestors must use the Information Request Portal. Electronic copies are typically provided via email, unless the recipient has a reasonable inability to receive the information in this format. In such cases, paper copies may be provided, with shipping costs covered by the requestor.
ERCOT also offers various user guides and handbooks to assist market participants in understanding data extracts, applications, and reports. These resources outline the practices, conventions, and parameters necessary for exchanging data with ERCOT using the ICCP protocol in the TX Nodal Market. Additionally, ERCOT provides technical guides for data loading strategies and details on successful and failed responses to database loading attempts.
Market participants in the ERCOT market include QSEs, LSEs, TDSPs, and POLRs. LSEs, or Local Service Entities, are responsible for providing electric service to end-users and wholesale customers. They facilitate customer choice by offering competitive retailer registration forms for retail electric providers, municipalities, and cooperatives.
Wood or Electric Fireplace: Which is the Right Choice?
You may want to see also
Frequently asked questions
You can request customer electricity data from ERCOT by using the Information Request Portal on their website. You can also contact them via their Public Portal.
ERCOT will provide the information in electronic format via email unless you are unable to receive it in this format. In that case, you may request to receive paper copies.
You can request records, data, or documents from ERCOT. However, certain types of information, such as personnel records, confidential information, or competitively sensitive information, may not be disclosed.
ERCOT stands for the Electric Reliability Council of Texas, Inc. It facilitates the competitive power market and provides electric service to end-users and wholesale customers. It also provides various guides and reports related to electricity data and transactions.
