
If you're looking to close your Virginia Tech electric account, there are a few things you should know. Firstly, according to their website, Virginia Tech Electric Service accepts a variety of payment methods, including cash, check, money order, and major credit cards. Payments can be made by mail, online, by phone, or in person at their office. To close your account, you must either call or visit the office. It's important to be aware of their billing policies, as late payments may result in interest and penalty fees, and possible disconnection of your electric service. Refunds for overpayments are typically issued by check or credited back to the original payment method.
| Characteristics | Values |
|---|---|
| How to close an account | The account holder must call or visit the office |
| Accepted payment methods | Cash, check, money order, Visa, Mastercard, American Express |
| How to pay | By mail, online, by phone, in-person at the VTES office or the Virginia Tech Bursar's Office |
| Office address | 601 Energy Drive Blacksburg, VA 24061 USA |
| Office hours | Monday to Friday, 8 a.m. to 5 p.m. |
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What You'll Learn

Contact the Virginia Tech Electric Service office
To close your Virginia Tech Electric Service account, you must contact the VTES office. The Virginia Tech Electric Service office is located at 601 Energy Drive, Blacksburg, VA 24061, USA. Their office hours are Monday to Friday, 8 a.m. to 5 p.m.
You can visit the office in person during their opening hours. If you choose to do so, ensure you have all the relevant information with you, including your account number and any necessary identification.
Additionally, you can call the office to close your account. The phone number for the Virginia Tech Electric Service is (866) 377-8732. When calling, ensure you have your account number and any other necessary details to hand. The customer service representative will guide you through the process and inform you of any additional requirements or information needed.
It is important to note that, as stated on their website, Virginia Tech Electric Service requires that overdue accounts be paid in full before closing. Any overdue interest charges and associated fees must also be paid. These fees include monthly interest charges of 0.75% on past due balances, as well as any administrative and collection costs incurred. Therefore, ensure you are aware of your account balance and have made all necessary payments before initiating the account closure process.
If you have any further questions or concerns about closing your account, the Virginia Tech Electric Service office is the primary point of contact. They can provide you with specific instructions and guidance regarding your unique situation.
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Provide account number
To close your Virginia Tech electric account, you must provide your account number. This is a crucial step in the account closure process, as it helps the Virginia Tech Electric Service identify your specific account and ensure that all necessary actions are taken to properly close it.
When providing your account number, it's important to ensure that you have the correct and up-to-date information. Your account number is typically included in your monthly billing statements. Locate your most recent statement and verify the account number to ensure accuracy.
If you no longer have access to your billing statements or need further assistance in locating your account number, there are a few options available. You can contact the Virginia Tech Electric Service office by calling (866) 377-8732 during their business hours, which are Monday through Friday, from 8 a.m. to 5 p.m. Their office address is 601 Energy Drive, Blacksburg, VA 24061 USA. The staff will be able to help you identify your account number and provide any necessary guidance regarding the account closure process.
Additionally, if you have previously made payments by check, your account number may be written in the memo section of those checks. Referring to your past checks can help you locate the correct account number. This is especially useful if you no longer have access to your billing statements or if you need to cross-reference the information to ensure accuracy.
Remember, providing the correct account number is essential to ensure a smooth and efficient closure of your Virginia Tech electric account. Whether you choose to refer to your billing statements, contact the office directly, or locate your past payment checks, take the time to verify the accuracy of the account number before initiating the account closure process.
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Pay outstanding balance
To pay any outstanding balance on your Virginia Tech Electric Service account, you can use any of the following payment methods: cash, check, money order, Visa, Mastercard, or American Express. You have several options for making a payment: by mail, online, by phone at (866) 377-8732, at the VTES office, or the Virginia Tech Bursar's Office located in the Student Services Building on Washington Street.
It is important to be aware that if your payment is not received by the due date on your bill, your electric service may be disconnected. Payments made after the due date must be made at the Virginia Tech office to avoid disconnection. Interest and penalty fees will be charged in accordance with the guidelines established by the Virginia Tech Bursar's Office.
Overdue interest charges will be assessed on all accounts with past-due balances. These charges will be applied monthly at a rate of 0.75% per month (9% APY) on the past due billed balance for unpaid accounts.
Please note that if you have incurred debt, it is your responsibility to ensure it is discharged. Non-receipt of a statement is not a valid defense for non-payment.
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Request a refund for overpayment
To request a refund for overpayment on your Virginia Tech Electric Service account, you must first determine the method of payment used. Refunds for payments made by cash, check, e-check, or direct debit are issued by check to the account holder. These refunds are mailed out and may take up to four to six weeks to be received. On the other hand, if you made an overpayment by credit card, the refund will be credited back to the original card.
The Virginia Tech Electric Service accepts various payment methods, including cash, check, money order, Visa, Mastercard, and American Express. Payments can be made by mail, online, by phone, or in person at their office or the Virginia Tech Bursar's Office.
It is important to note that a customer charge is applied to every metered account to cover the cost of maintaining the meter. These charges are non-refundable. Additionally, any interest or penalty fees charged in accordance with guidelines established by the Virginia Tech Bursar's Office may also be non-refundable.
To close your Virginia Tech Electric account, you must call or visit the office. Their office hours are Monday through Friday, from 8 a.m. to 5 p.m.
For more detailed information about refunds, you can refer to the Billing & Payment section of the Virginia Tech Electric Service website, where you can find specific policies and procedures related to refunds and overpayments.
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Understand billing and payment methods
Virginia Tech Electric Service sends monthly billing statements to all customers. Payments can be made by cash, check, money order, Visa, Mastercard, and American Express. You can pay your bill by mail, online, by phone at (866) 377-8732, at the VTES office, or the Virginia Tech Bursar's Office located at the Student Services Building on Washington Street.
If you do not pay your bill by the due date, your electric service may be disconnected. Payments made after the due date must be made at the VTES office to avoid disconnection. Interest and penalty fees are charged according to guidelines established by the Virginia Tech Bursar's Office. In the event of a default on a payment, the debtor will be subject to pay a penalty fee, pay interest at the highest rate allowed by law, and cover administrative, collections, and attorney's fees incurred in collecting the debt. Non-receipt of a statement is not a valid excuse for non-payment.
If you pay by cash, check, e-check, or direct debit and require a refund, this will be issued by check from the University Controller's Office. Credit card refunds are handled in the same manner as the original transaction, i.e., a refund must be credited back to the original card number. Refunds are processed and mailed to the account holder and may take four to six weeks to be received.
A customer charge is applied to every metered account to cover the cost of maintaining the meter.
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Frequently asked questions
To close your Virginia Tech electric account, you must call or visit the office in person.
The office is located at 601 Energy Drive Blacksburg, VA 24061 USA.
The office hours are Monday to Friday, 8 a.m. to 5 p.m.











































