Otis Singleton
Moving into a new home can be a stressful time, with lots to coordinate. One of the most important things to organise is your electricity connection. The process is relatively simple, but it's important to be aware of the steps involved. You'll need to disconnect your electricity supply from your old address and set up a new connection at your new home. This can usually be done by transferring your account from one address to another, but you may need to pay a connection fee. You'll also need to decide whether to stick with the same energy provider or switch to a new one. If you're building a new home, you'll need to contact an electricity distributor to connect your property to the electricity grid.
| Characteristics | Values |
|---|---|
| Disconnecting electricity from the old address | Inform the existing provider in advance about the move, new address, and desired connection date. |
| Setting up a new connection | Determine electricity needs, research providers in the area, compare plans and providers, and decide on a new plan. |
| Connection fees | $10–$50, but can go as high as $100. |
| Connection time | Same-day connections are available on weekdays, but meter installation can take up to 10 days. Connections over the weekend or after hours may be available for an additional fee. |
| Meter access | Ensure clear and safe access to the meter. |
| Connection process | Submit a connection application form to the electricity distributor servicing your area, who will then dispatch a technician to complete the connection and install a meter. |
| Switching providers | Consider switching to a new provider for a better deal. Check for exit fees and contract terms before switching. |
| Interstate moves | Check the energy market regulations in the state or territory being moved to, as it may impact the ability to switch providers. |
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What You'll Learn
Disconnecting from your old address
If you have a combined electricity and gas plan, your provider will disconnect both. However, if you have separate gas and electricity plans with different providers, you must contact each of them to arrange disconnections. It is important to note that you may need to pay a disconnection fee, which can vary depending on your provider and location.
To ensure a smooth transition, it is recommended to take a meter reading at your old home on the move-out date. This will help you verify that your final bill from the old property accurately reflects your energy usage up to the disconnection date. If you receive your electricity bills by mail, remember to update your retailer with your new address.
Disconnecting from your previous address is also an opportunity to consider switching energy providers or plans. Evaluate whether changing providers or plans could offer better deals, incentives, or align with your values, such as using more renewable energy sources. However, be mindful of potential exit fees associated with your current contract before making any decisions.
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$78.87 $115.2
Choosing an energy retailer
When it comes to choosing an energy retailer, there are a few key considerations to keep in mind. Firstly, it's important to understand the difference between an energy retailer and an energy provider. An energy retailer is the company with whom you organise your energy plan and pay your bills, while an energy provider is the company that actually supplies your electricity. In some cases, these may be the same company, but it's important to clarify this before making any decisions.
Next, you'll want to determine your specific electricity needs. Consider factors such as how many people will be living in the home, whether you work from home, and if you have any alternative energy sources like solar panels. This will help you narrow down your options and choose a retailer that aligns with your usage patterns.
When selecting an energy retailer, it's beneficial to compare different plans and providers to find the best deal. Look for incentives, special deals, and responsive customer service. Tools like Canstar Blue's free comparison tools can assist in evaluating various offers in your area. Additionally, consider the billing frequency and associated costs. Some retailers may offer monthly billing, while others provide quarterly bills. Be mindful of potential exit fees and additional charges, such as late payment fees or credit card surcharges, as these can impact your overall costs.
It's also worth noting that your location will play a significant role in choosing an energy retailer. Different states and territories have varying levels of energy market regulation. For example, NSW, VIC, southeast QLD, the ACT, and SA have fully competitive energy markets, allowing you to choose your preferred provider. On the other hand, in WA, NT, and TAS, the government regulates energy prices, which may result in noticeable cost differences when moving between deregulated and regulated areas.
Lastly, don't forget to plan ahead. While some retailers offer same-day connections, installing a meter can add extra time to the process. It's generally recommended to have your new connection sorted by your move-in date to ensure a smooth transition.
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Understanding connection fees
In some cases, you may be able to avoid upfront fees by working directly with your local energy distributor, who will recover costs through network charges on your bills. However, in certain regions, such as New South Wales, you may need to arrange an accredited service provider, resulting in upfront costs that could reach several hundred dollars.
It's important to note that connection fees differ between providers and energy plans. Some providers may charge as little as $10-$50, while others may charge upwards of $100. These fees are usually included in your first bill at your new property, but they can also be listed as a separate line item.
When considering connection fees, it's essential to evaluate your specific electricity needs. For example, if you require extensive upgrades or installations, you may encounter higher fees. Additionally, if you're installing a meter, the process can take longer and may come with additional costs.
By understanding connection fees and comparing different providers and plans, you can make informed decisions about your energy use and choose the most suitable option for your new home.
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Arranging access to your meter
Ensure Clear and Safe Access
Make sure there is clear and safe access to the meter at your new property. This will help your energy provider when they are organising a new connection. If your meter is located in a locked room or cabinet, ensure that the provider has the necessary access to perform the connection.
Provide Any Required Information
If your meter is located in a non-standard location or has specific access requirements, be sure to inform your energy provider in advance. They may need this information to plan the connection effectively.
Be Present During the Connection
In some cases, you may be required to be present during the connection process. This is especially true if the meter is located in an area that requires special access or if the provider needs you to sign any documentation.
Take an Initial Meter Reading
When you move into your new home, take an initial reading of the electricity meter. This will allow you to compare it to your first bill and ensure that you are being charged accurately for your electricity usage.
Installation of a New Meter
If your new home requires a new meter installation, the process can take additional time. In some cases, it may add another ten days to the standard connection timeframe. Ensure you plan ahead to avoid any delays in getting your electricity connected.
By following these steps and ensuring clear access to your meter, you can facilitate a smooth and timely connection of electricity to your new home.
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Comparing energy plans
Fixed-Rate Plans vs. Variable-Rate Plans
Fixed-rate plans lock in your rate for the contract duration, protecting you from market fluctuations. This option is excellent for those who want predictable bills and stability. On the other hand, variable-rate plans fluctuate monthly, which can be advantageous for short-term users but may result in higher costs during peak seasons. Variable rates offer flexibility if you don't mind rate changes.
Time-of-Use Plans
These plans are ideal if you have a flexible energy usage pattern. They offer free or discounted electricity during off-peak hours. For example, Reliant's "Truly Free Nights" plan provides free power from 8 p.m. to 6 a.m., benefiting those who use more energy at night.
Location and Energy Needs
The "best" electricity rates can vary depending on your location and energy needs. Compare rates from different providers in your area, considering any additional fees and your consumption habits. Some providers, like TXU, Reliant, and Green Mountain Energy, offer competitive rates.
Contract Length and Termination Fees
Pay attention to the contract length and any early termination fees. Some plans may offer longer-term stability, while others provide more flexibility to end the contract early without penalty, which can be essential if you plan to move.
Usage-Based Credits
Be mindful of usage thresholds when comparing plans. Some plans advertise low rates based on specific usage levels (e.g., 500, 1,000, or 2,000 kWh). If your actual usage differs significantly, you could end up paying more or losing credits, leading to unexpected bill spikes.
Renewable Energy Options
If you're interested in renewable energy, look for providers that offer plans sourced by wind and/or solar power. Supporting sustainable energy efforts can also help lock in a fixed-rate plan.
Remember to read customer reviews and consider using a platform that offers side-by-side plan comparisons, like Price to Compare, to make an informed decision about the best energy plan for your new home.
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Frequently asked questions
You will need to contact an energy provider and set up an energy plan. If you are renting, you will need to set up an account in your name.
There may be a connection fee, which is usually a reasonable amount of around $10-$50, but some providers charge as high as $100.
Most electricity retailers offer same-day connections on business days. If you are having a meter installed, it can take an additional 10 days.
This depends on your location and energy provider. In most cases, someone can turn on your electricity without you being present.
Yes, moving homes is a great opportunity to switch to a better or cheaper energy plan or provider. However, if you are on a contract, you may be subject to exit fees.
