Contacting I & M Electric Company: A Step-By-Step Guide

how to contact i & m electric company

I&M Electric Company, also known as Indiana Michigan Power, offers several ways for customers to contact them and manage their accounts. Customers can use the I&M customer mobile app to view and pay their bills, report and check power outages, manage their accounts, and view billing history. The app also allows users to compare their current energy usage to previous months or the same time last year. Additionally, customers can choose the Remember Me option to skip the login process each time they use the app.

Characteristics Values
Website IndianaMichiganPower.com
Mobile App I&M Customer Mobile App
App Features - Report a power outage
- Check outage status and track restoration progress
- View your real-time account balance, payment due date, and balance details
- View and download your bill
- Pay your bill
- Make automatic or scheduled payments
- Switch between multiple accounts
- Compare current energy usage to previous months or years
- Enroll in and manage your paperless billing
- Add or delete your bank accounts

shunzap

Download the I&M customer mobile app

The I&M customer mobile app is available for download on Google Play. The app offers a range of features to help you manage your account and stay informed about power outages.

With the app, you can view and pay your bill, report and check the status of power outages, and track restoration progress. You can also set up automatic or scheduled payments, view your billing history, and compare your current energy usage to previous months or the same time last year.

The app includes a "Remember me" feature, which allows you to skip the login process each time you use the app. You can also add or delete your bank accounts and manage your paperless billing preferences.

To use the I&M app, you need an active account registered online at IndianaMichiganPower.com. Data privacy and security practices may vary based on your use, region, and age, and the developer may update these practices over time.

shunzap

Report an outage

To report an outage to I&M, you can call their emergency number: 1-800-464-7726. This number is for any electric emergency, including power outages and other electric-related issues.

It is important to know what to do before, during, and after a storm to keep yourself safe. If you see a downed power line, stay away and immediately call 911, followed by the I&M emergency number.

Trees are the leading cause of power outages, but other causes include cars hitting poles, animals getting into electrical equipment, and weather conditions. If you believe your service line (weatherhead) has been damaged, you may be responsible for having it repaired.

You can view reported power outages in your area by searching for your city or zip code on the I&M website. This will provide you with information on the outage status, cause, and estimated restoration time.

shunzap

Check account balance

To check your account balance for I&M Electric Company, you can use the Indiana Michigan Power mobile app. The app is available for download on the App Store and Google Play.

Once you have the app installed, you can log in with your credentials. If you have multiple accounts, you can switch between them. You can also choose the "Remember me" option to skip having to log in each time you use the app.

After logging in, you will be able to view your real-time account balance, payment due date, and balance details. You can also view and download your bill in PDF format. The app also allows you to make payments, compare your energy usage, and manage your paperless billing settings.

It's important to note that some users have reported issues with logging into the app and accessing their accounts. These issues may be resolved by trying again later or by uninstalling and reinstalling the app. Additionally, checking your phone settings and turning off the "Pause app activity if unused" setting might help.

shunzap

Compare energy usage

Energy usage can be compared in a number of ways, depending on your goals. You could be looking to compare energy usage to save money, to reduce your environmental impact, or to simply understand your household's energy usage better.

Using a kWh Calculator

One way to compare energy usage is to use a kWh calculator. These calculators can provide a rough monthly usage estimate based on your home details, such as the size of your home, the weather, construction, heating and cooling equipment type, insulation, and family living habits. This information can be used to find the best electricity plans and rates for your usage.

Comparing Appliances

You can also compare the energy usage of specific appliances to see how much they are costing you and how much energy they consume. The Department of Energy provides information on how to estimate the cost of operating appliances and their energy consumption. You can also use online sources to find the typical wattages of appliances and their annual energy use. This information can help you compare your current appliances with more efficient models and understand the potential savings from upgrading.

Calculating Annual Energy Consumption

Another way to compare energy usage is to calculate your annual energy consumption and costs using formulas provided by the Department of Energy. You can find the daily, annual, and cost-per-appliance energy consumption using these formulas.

Using an Electricity Usage Monitor

You can also use an electricity usage monitor to get readings of how much electricity each appliance is using. These monitors can be purchased at most hardware stores for around $25-$50 and can measure the electricity usage of any device that runs on 120 volts.

Comparing Energy Plans

Comparing energy plans and rates can also help you save money on your energy bills. It is recommended to use real usage data to find the best plan for your needs and to avoid overpaying. Letting your energy contract expire can be costly, but switching electricity providers is easy, and accurate energy consumption information can help you find the best rates.

Overall, there are several ways to compare energy usage, and by utilizing these methods, you can better understand your energy consumption, reduce costs, and make more informed decisions about your energy plan and appliances.

shunzap

Manage paperless billing

To manage your paperless billing with I&M Electric Company, you can use the Indiana Michigan Power customer mobile app. This app is available on Google Play.

The app allows you to manage your account, view and pay your bill, report an outage, check the status of an outage, and track restoration progress. You can also use the app to view your account balance, payment due date, and balance details.

To use the app for paperless billing, you will need to register an online account at IndianaMichiganPower.com. Once you have registered, you can log in to the app and select the paperless billing option. This will allow you to view and download your bill as a PDF.

The app also offers several other features, including the ability to make automatic or scheduled payments and compare your current energy usage to previous months or the same time last year.

Frequently asked questions

You can report a power outage using the I&M customer mobile app or by calling them.

You can pay your bill using the I&M customer mobile app, or by logging into your account on their website.

Yes, you can view your billing history through the I&M customer mobile app.

You can contact I & M Electric Company about a general enquiry by logging into your account on their website, or by calling them.

Written by
Reviewed by
Share this post
Print
Did this article help you?

Leave a comment