
Philips electric shavers are designed for hair removal and are available in a range of models with different functionalities. If your Philips shaver is not working, there are several troubleshooting steps you can take to fix it. This guide will help you identify common issues and their solutions, including checking for hair and debris buildup, ensuring proper assembly, verifying power source and charging, deactivating travel lock, and requesting a repair if necessary. By following these steps, you can effectively address problems with your Philips electric shaver and restore its functionality.
| Characteristics | Values |
|---|---|
| Shaver not working | Clean the shaving heads and holders separately |
| Shaver not charging | Connect to a power source and charge for at least 2 hours |
| Shaver not turning on | Check if the travel lock is activated |
| Shaver not responding | Check if the battery is drained |
| Shaver assembled incorrectly | Reassemble the shaver correctly |
| Shaver damaged internally | Request a repair or exchange |
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What You'll Learn

Ensure the shaver is charged and plugged into a working power outlet
If your Philips electric shaver is not working, there are several troubleshooting steps you can take to identify and resolve the issue.
Firstly, ensure that your shaver is charged. If your shaver is not turning on, it could be due to a drained battery. Connect your shaver to a power source and charge it for at least 2 hours. If your shaver has a rechargeable battery, make sure to charge it before attempting to turn it on.
If your shaver comes with a USB charging cable, use only the charger provided with the product or a genuine Philips replacement part. Ensure that you are using a suitable adapter or power source as specified in the user manual. You can refer to the user manual to find the appropriate charger and adapter for your specific shaver model. The user manual can be found online if you no longer have the printed version.
After charging, make sure that your shaver is properly plugged into a working power outlet. Try plugging in another appliance to the same outlet to ensure that it is functioning correctly. This will help you determine if the issue lies with the power outlet or the shaver itself.
Additionally, check the charging cable and adapter for any signs of damage. Ensure that the charging plug is fully inserted into your shaver. A loose connection between the charging cable and the shaver could prevent the device from charging properly.
Note that many Philips shavers have an in-built safety mechanism that prevents them from turning on when connected to a power outlet. This feature is designed for models that support wet shaving, ensuring safe usage.
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Check the shaver is assembled correctly
If your Philips electric shaver is not working, it may be assembled incorrectly. To check that your shaver is assembled correctly, first, check that the shaving unit (the part of the shaver that holds the shaving heads) is closed and attached. If the shaving unit is open or removed, the shaver will not turn on.
Next, check that the shaving heads are assembled correctly. Each shaving head should be returned to the holder it came out of. If the shaving heads are assembled incorrectly, the shaver will not turn on. Refer to your user manual for detailed instructions on how to reassemble your shaver and install the shaving heads correctly. If you no longer have the printed version of the user manual, you can find it online.
If your shaver is assembled correctly and still not turning on, try charging it for at least 2 hours. Ensure that you are using a suitable adapter or power source and that the charging plug is fully inserted into your shaver. If your shaver still does not turn on, it may be damaged internally.
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Clean the shaver to remove hair and debris
To clean a Philips electric shaver, you'll need to remove the shaving heads. The shaving unit is the top part of the shaver. For waterproof shavers, turn on your shaver and rinse the shaving unit under warm running water. Turn off your shaver and, depending on the model, open the shaving unit by pressing the release button or gently pulling off the top. Opening the shaving unit allows you to rinse out the inside. Allow everything to air dry before your next shave.
For dry shavers, use a cleaning brush (or another soft, clean brush) to clean the shaving heads after removing them. You can also blow on the top of the shaving unit to remove loose hairs and debris. As with the waterproof shavers, you can then open the shaving unit to clean the inside.
Philips recommends cleaning your shaver at least once a month or whenever shaving performance decreases. Cleaning your shaver regularly will ensure it stays in top condition. You can also quickly clean your shaver after each shave to minimize the buildup of hair and debris.
To clean your shaver blades, you can use a cleaning solution or liquid soap. Rinse the shaver so that hair, skin, and debris are cleared away, then wash it. You can use a small bowl filled with warm water and liquid soap/detergent. Upend the shaver and run it in the soapy water for 20-30 seconds, then rinse the foils under running warm water. Disassemble and lightly pat the cassette dry with a clean towel, then dry with a hairdryer on low heat.
You can also use a shaver cleaning spray, or a liquid shaver cleaner like Eltron (Parks) Shaver Cleaner.
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Check the charging cable and adapter for damage
If your Philips shaver isn't working, there are several troubleshooting steps you can take to try and fix it. Firstly, check if your shaver is responding when you press the power button. If not, connect it to a power source and charge it for at least 2 hours. If your Philips shaver has a USB charging cable, ensure you are using the correct adapter or power source. This information can be found in the user manual, which is available online if you no longer have the printed version.
It is important to only use the charger provided with your Philips shaver or a genuine Philips replacement part. If you are using a different charger, this may be why your shaver isn't working. Try plugging another appliance into the power outlet to ensure that the outlet is working.
Now, carefully check the charging cable and adapter for any signs of damage. Look for any fraying, exposed wires, or breaks in the cable. If there is visible damage, you will need to purchase a replacement charger. Ensure that the charging plug is fully inserted into your shaver.
If there is no visible damage to the charging cable and adapter, the problem may lie elsewhere. For example, hair and debris can build up around the shaving heads, reducing performance and preventing the shaver heads from spinning.
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Deactivate the travel lock
Many Philips shavers have a built-in travel lock to prevent them from accidentally switching on inside a bag or suitcase. The travel lock is activated if a small padlock symbol is visible on the handle of your shaver.
To deactivate the travel lock, press the on/off button on your shaver for three seconds. The lock symbol will first flash and then light up continuously to indicate that the shaver is ready for use again.
If this does not work, try holding down the power button for 10 seconds until the lock symbol blinks off. For models with a digital display, use the built-in display on the handle to deactivate the travel lock.
If you have followed these steps and your Philips shaver is still not working, it may be damaged internally.
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Frequently asked questions
First, check if your shaver is charged. If it is rechargeable, charge it for at least 2 hours before trying to turn it on. If it is not rechargeable, ensure it is plugged into a working electric socket. If it still doesn't turn on, check if there is a build-up of hair and debris around the shaving heads. Clean your shaver if necessary.
Your shaver may not be assembled correctly. If you recently disassembled your shaver to clean it or replace the shaving heads, double-check that you have reassembled it correctly. Refer to your user manual for instructions.
Your shaver may be damaged internally. You can request a repair or exchange from Philips.









































