Trystan Casey
If your electric awning won't close, there are a few things you can try. First, check that you have enough power to operate the awning. If not, you may be able to plug a 7-way cord into a truck to close the awning. If this doesn't work, you may need to manually close the awning. Some awnings come with an awning strap that can be inserted into the awning, allowing you to manually roll it up. However, this should be done with caution, as it may be dangerous. You can also refer to the owner's manual for troubleshooting steps or contact the company that installed the awning or the manufacturer for assistance.
| Characteristics | Values |
|---|---|
| When the electric awning won't close | Check if there is enough power to close the awning |
| What to do if there is no power | Use a generator to close the awning |
| What to do if the motor fails | Refer to the owner's manual for troubleshooting |
| What if there is no manual | Contact the manufacturer or an electrician |
| How to manually close the awning | Insert the awning strap, have someone hold it while removing the bolts on the motor end, then carefully roll it up and replace the bolts |
| What to do if there is no strap | Check the blue pouch with manuals that came with the RV |
| What if the wires are loose | Re-terminate all the wires involved to find the bad crimp |
| How to fix a Dometic awning | Remove the screw on the front side of the motor to release spring tension and allow retraction |
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What You'll Learn
Refer to the owner's manual
If you are having trouble closing your electric awning, it is important to refer to the owner's manual for detailed instructions. The manual will provide specific steps on how to safely close the awning manually.
The owner's manual for your electric awning should include information on the tools and procedures required for manual retraction. For example, you may need to use a specific tool, such as a 3/8 inch ratchet and extension, or a 7/16 socket and ratchet, as mentioned in some owner's manuals. The manual will guide you through the steps to ensure you can securely close the awning without causing any damage or harm.
Additionally, the manual may provide troubleshooting tips to identify and resolve common issues with your electric awning. This can include checking for any accumulated dirt or debris, which can cause the canopy to become stained or faded over time. Regular cleaning and maintenance, as outlined in the manual, will help extend the life of your awning.
Referring to the owner's manual is crucial to understanding the specific mechanisms and requirements of your electric awning. Each awning may have unique features or processes, and the manual will provide tailored guidance. By following the instructions provided, you can ensure the safe and effective closure of your electric awning.
If you are unable to locate the owner's manual or require further assistance, it is recommended to contact the company that installed the awning or the manufacturer. They can provide additional support and guidance to ensure the proper functioning of your electric awning.
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$272.8 $363.93
Check the motor
If your electric awning is not closing, there are a few things you can try to troubleshoot the issue.
First, check the owner's manual for troubleshooting tips and instructions for possible causes of the malfunction. Next, check if anything is blocking the awning from closing. Sometimes, twigs or debris can get stuck in the track. If there is, carefully remove it before proceeding.
If the problem persists, you can try to manually close the awning by removing the end cap and disengaging the motor. This will allow you to retract the awning manually and then reconnect the motor to lock it into place. However, it is important to note that you will need to remove the motor completely, you cannot simply unplug it.
If you are uncomfortable with electrical systems or DIY repairs, it is recommended to consult a professional for help. Electrical problems are a common cause of an awning's inability to retract, and faulty wiring can lead to fires and injuries if proper precautions are not taken.
- Before removing a faulty motor, lash down the awning arms on both sides to prevent them from extending out quickly and causing a fall.
- If you decide to proceed with electrical repairs, open the motor casing and check for any visible corrosion or damage to the wires. If you see any, stop and take your rig to a repair shop.
- Try lubricating joints and drive systems to allow for smooth movement of the mechanisms.
- Regularly clean your awning to extend its life and keep it looking new.
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Use a strap
If your electric awning fails to close, you can use a strap to manually override the motor and retract the awning. This strap should have been provided with your awning and can be found in the manuals bag or a large plastic pouch. If you do not have a strap, you can purchase one from a dealer.
To use the strap, first insert it into the channel or groove in the awning retracting drum. Stand on a ladder, RV steps, picnic table, or a stable platform to reach it safely. You may need a partner to help you. With the strap in place, begin walking slowly toward the RV, gently allowing the awning to roll in. Keep a firm grip on the strap, as letting it go can cause the awning to slam against the RV's side wall, potentially causing damage.
Once the awning is about halfway retracted, use your awning rod to hook the strap loop and continue guiding the awning in smoothly. When the awning is fully retracted, latch the travel locks on both support arms and re-tighten the rafter knobs. These steps will ensure the awning is secure while driving.
If your awning motor has failed, you can also use the strap to loosen the motor screws at the end of the drum. This will allow you to use the strap to control how fast the awning retracts. However, be cautious when removing the screw, as there is a powerful spring in the awning that can cause it to roll up quickly. It is recommended to have one person hold the strap tight while another removes the screw.
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Clean the fabric
Cleaning the fabric of your electric awning is essential for keeping it in good condition and maintaining its appearance. Dirt and debris can accumulate on the fabric, causing stains and fading, so regular cleaning will help extend the life of your awning.
The first step is to remove any leaves, twigs, and other debris from the awning using a broom. Be sure to use caution if you need to use a ladder to reach the awning, and enlist someone to help if needed. Once all loose dirt and debris have been removed, you can move on to the next step.
Next, you'll need to mix a cleaning solution. The type of cleaning solution you use will depend on the material of your awning fabric. For canvas or outdoor fabric awnings, use a mild laundry detergent or dish soap with lukewarm water. You can also use a vinyl or fabric cleaner. If your awning is made of metal, you will need to use a metal cleaning solvent. Always be sure to test the cleaning solution on a small, hidden area of the fabric first to ensure it won't cause any damage.
After mixing your cleaning solution, apply it to the fabric using a spray bottle, sponge, or soft cloth. Let the solution soak into the fabric for a few minutes. Then, use a soft-bristled brush to gently scrub the fabric, cleaning both the outside and inside surfaces. If your awning has any stubborn stains, you may need to use a stronger cleaner or a spot remover.
Finally, be sure to reapply any protective coatings, such as water-resistant or mildew-resistant solutions, to the fabric after cleaning. Regular maintenance and reapplication of these coatings will help protect your awning and extend its lifespan.
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Seek professional help
If you are unsure about the mechanics working correctly, your safest option is to reach out to the company that installed the motorized awning or the manufacturer. An electrical contractor may also be of assistance. The company that installed the motorized awning should be your first call. They may be able to help you troubleshoot the problem over the phone. If they can’t, they may be able to come and take a look at it. You may need to contact the manufacturer if the problem lies with the awning itself.
If your retractable awning is stuck or difficult to open or close, first check if there are any obstructions, such as branches or debris, blocking the awning's movement. Clearing these obstructions should help. Additionally, inspect the awning's tracks and lubricate them with a silicone-based lubricant to ensure smooth operation.
If your awning has suffered from fabric damage or tears, you can start by cleaning the fabric with a mild soap and water solution, avoiding abrasive cleaners that can cause additional damage. For minor tears, apply a fabric repair adhesive or patch kit specifically designed for awning fabrics. If the damage is significant, consider replacing the fabric entirely for optimal functionality and aesthetics.
If your retractable awning is motorized and experiences issues with opening or closing, first check the power source. Ensure that the power switch is turned on and the awning is receiving electricity. If the power source is not the problem, inspect the motor for any loose or disconnected wires. If the motor is faulty, a professional may need to replace broken components in the motor or replace the entire unit.
If your awning’s issues are electrical, the answer is almost certainly replacing the problematic parts. Repairing an older awning’s motor or sensors is likely just delaying the inevitable. A trained awning expert will determine if the electric sensors need to be recalibrated, reinstalled, or completely replaced.
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Frequently asked questions
If your electric awning won't close, first check if you have enough power to operate it. If not, try plugging your 7-way cord into a truck. If this doesn't work, refer to the owner's manual for troubleshooting advice. If you don't have the manual, you can try contacting the company that installed the awning or the manufacturer.
To manually close your electric awning, insert the awning strap into the channel. Have someone hold the strap while you remove the two bolts on the motor end of the awning. Once removed, carefully roll it up. Finally, replace the two bolts before moving the trailer.
You may need a 3/8-inch ratchet and extension, a 7/16 socket, or a 3/8-inch square socket wrench and extension.
