Trystan Casey
If your Feit Electric smart device is not connecting to Wi-Fi, there are several troubleshooting methods you can try. Firstly, ensure that your device is compatible with the Wi-Fi network. Feit Electric smart bulbs, for example, are only compatible with 2.4 GHz networks. If your router has a 5 GHz network, you may need to disable it or create a 2.4 GHz guest network. Additionally, check that your device is in pairing mode by looking for a rapid blinking pattern. If it is not, reset the bulb by turning it on and off three times. You can also try manually enabling WPS (Wi-Fi Protected Setup) on your router, as some Feit Electric devices may require this. If you have made any changes to your network name, password, or router, you will need to reconnect your Feit Electric device using the new network information.
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What You'll Learn
Download the Feit Electric app
To reconnect your Feit Electric smart device to WiFi, you'll need to download the Feit Electric app. This app is available on the Google Play Store and the Apple App Store.
Once you've downloaded the app, you can open it to start the connection process. Ensure that your Bluetooth is turned on, and then tap 'Add Device' or the plus icon (+) in the top right corner of the screen.
It's important to note that your Feit Electric smart device will only work on a 2.4GHz Wi-Fi network. Before proceeding, make sure that your phone is connected to a 2.4GHz network.
Now, follow the on-screen instructions within the Feit Electric app to reconnect your smart device.
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Ensure your bulb is blinking rapidly
If your Feit Electric smart bulb is not flashing rapidly or showing it is in pairing mode, you will need to reset it. To do this, simply turn the bulb off and on three times (on/off/on/off/on).
To ensure your bulb is blinking rapidly, first, download and register your account on the Feit Electric app. Then, screw your new smart bulb into the light fixture and turn it on to start the connection process. The bulb should pause for a moment before it starts blinking rapidly. If it does not, turn the bulb off and on three times.
Once the bulb is blinking rapidly, open the Feit Electric app and confirm that your Bluetooth is on. Then, tap 'Add Device' or the plus icon in the upper right corner. After that, confirm that you are on a 2.4GHz Wi-Fi network and enter your Wi-Fi network's name and password.
If your bulb is still not blinking rapidly, you may need to try additional troubleshooting steps. Check your router settings and ensure that you are connected to a 2.4GHz network. Some users have reported success by enabling a 2.4GHz guest network and connecting through that. You can also try forgetting your current network and reconnecting, or reaching out to Feit Electric customer support for further assistance.
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Connect to a 2.4 GHz Wi-Fi network
To reconnect your Feit Electric smart device to a 2.4 GHz Wi-Fi network, you will first need to download the Feit Electric app from the Google Play or Apple App Store if you haven't already.
Troubleshooting
If your device is not connecting, it may be because you are too far from your router. Try bringing your device within 5-20 feet of your router to see if it connects. If this does not work, you may need to upgrade your router or add a range extender or booster.
If you are having trouble finding a 2.4 GHz network, note that many routers have two bands: 2.4 GHz and 5 GHz. If you have an older router, you may only see one network, which will be 2.4 GHz and will work with Feit Electric products. If you have a newer router, you may have a mesh network that combines 2.4 GHz and 5 GHz. In this case, you may need to contact your router manufacturer or service provider for assistance.
Connecting to 2.4 GHz Wi-Fi
To connect to a 2.4 GHz Wi-Fi network, follow these steps:
- Open your Wi-Fi settings and connect your phone to a 2.4 GHz Wi-Fi network.
- Open the Feit Electric app and confirm that your Bluetooth is on.
- Tap 'Add Device' or the plus icon (+) in the upper right corner.
- Make sure your bulb is blinking rapidly, then tap 'Add Device' or the plus icon (+) again.
- After you confirm that you are on a 2.4 GHz Wi-Fi network, enter your Wi-Fi network's name and password, then tap 'Confirm'.
- The status window will appear and show the progress of the setup.
- Once you have successfully connected to a 2.4 GHz network, the connection process will automatically begin. Wait for the wheel to reach 100% and for the confirmation screen to appear.
- If you want to configure your Smart Wi-Fi Bulb to work with Alexa or Google Assistant, tap 'Use Alexa and Google Assistant' and follow the on-screen instructions. If not, tap 'Done' to complete the setup process.
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Enter Wi-Fi network name and password
If your Feit Electric smart device is not connecting to your Wi-Fi, there are a few troubleshooting methods you can try. Firstly, check that your bulb is rapidly blinking. If it is not, turn the bulb off and on three times until it starts rapidly blinking.
Next, confirm that you are on a 2.4GHz Wi-Fi network. You can do this by going into your Wi-Fi settings on your smartphone. If you are not connected to a 2.4GHz network, you will need to switch to one, as Feit Electric smart devices only work on this frequency.
Now, open your Feit Electric app and ensure that your Bluetooth is turned on. Tap 'Add Device' or the plus icon (+) in the top right corner of the screen. You may need to tap 'Lighting' and then 'Lighting Device' to continue.
At this point, you will need to enter your Wi-Fi network's name and password. Be sure to enter the correct details, and then tap 'Confirm'.
If you have made any changes to your network name, network password, or router, this will affect your Feit Electric smart device. In this case, you will need to reconnect your device using the new network name and password.
If you are still experiencing issues, you can try manually enabling WPS (Wi-Fi Protected Setup) on your router, as some Feit Electric devices require this.
If none of these methods work, you can try connecting your smart bulb to a hotspot created on your phone. Once connected, switch back to your normal network on your phone, and the bulb should remain connected to the hotspot.
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Enable WPS on your router
To reconnect your Feit Electric smart device to a new Wi-Fi network, you will need to reset the bulb and then reconnect it using the new network name and password. To reset the bulb, simply turn it on and off three times.
Now, to enable WPS on your router:
Firstly, check that your router supports the WPS feature. Refer to your router documentation or contact the manufacturer to learn how to enable and set up WPS. Once you have confirmed that your router supports WPS, go into the Network menu on the device you wish to connect and see if the WPS option is available. If you are connecting a TV or Blu-ray player, use the supplied remote to press the HOME button, then select Settings, Network, Wireless, and finally WPS (Push Button).
Next, press the WPS button on your router to enable device detection. The button will typically begin to flash amber/orange, indicating that it is searching for a device to connect. Now, on your device, locate and select the name of the wireless network (SSID) you wish to connect to. The connection should be established without the need to enter a password.
If you are having trouble connecting, ensure that both your router and device are WPS-compatible by checking the user guides. Also, make sure that WPS is enabled on your router by checking the WPS settings in the Wireless Setup area of your modem's user interface. Move the router closer to the device if necessary and contact the manufacturer or your Internet Service Provider (ISP) for further assistance.
Please note that WPS connections are not supported by Apple devices, including Mac, iPhone, and iPad, as they are considered insufficiently secure.
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Frequently asked questions
If you've changed your router, network name, or network password, you will need to reconnect your Feit Electric device using the new network name and password. First, reset your device by turning it on and off three times. Then, follow the instructions in your app to reconnect your product using the correct 2.4 GHz network and password.
First, check that your device is rapidly blinking or showing it is in pairing mode. If it isn't, reset it by turning it on and off three times. Make sure you are connecting to a 2.4 GHz Wi-Fi network. If you're still having issues, reach out to Feit Electric's support team for further troubleshooting.
First, download the Feit Electric app and register your account. Screw your new smart bulb into the light fixture and turn it on. Open the app and confirm that your Bluetooth is on. Tap 'Add Device' or the plus icon in the top right corner. Make sure the bulb is blinking rapidly, then tap 'Add Device' again. Enter your Wi-Fi network name and password, then confirm.
Check to see if your router or range extenders use WPS or Wi-Fi Protected Setup. Sometimes WPS is enabled by default, but there may be a manual button or a requirement to enable WPS on your router's admin screen. For iOS, go to Settings > Wi-Fi to see the names of the networks available. For Android, open the Settings app and choose Wi-Fi & Wireless and Networks. Choose the wireless network from the list, long-press on the network name to forget the network, then reconnect to your 2.4 GHz Wi-Fi network.
