Wiktor Wise
Electric steps on an RV can be a convenient feature, but they can also be a hassle to repair if not maintained properly. To avoid costly repairs, it is important to regularly clean and lubricate the steps, as well as perform basic maintenance tasks such as checking the wires and mechanisms of the step switch. In some cases, it may be necessary to replace certain parts, such as the motor, gear linkage, or controller. This guide will provide an overview of how to repair electric steps on an RV, including troubleshooting tips and step-by-step repair instructions.
| Characteristics | Values |
|---|---|
| Maintenance tasks | Cleaning, lubricating joints, greasing, checking wires and mechanisms |
| Step supports | Help take pressure off joints, set up when camping for a few days or more |
| Troubleshooting | Check for debris, listen for unusual noises, check wires and mechanisms |
| Repairs | Replace broken step motor, gear linkage, controller, use compatible replacement parts |
| Safety | Never put weight on steps unless locked and fully extended, always retract before driving |
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What You'll Learn
Troubleshooting a problem with your electric steps
Electric steps on an RV are a convenient feature but, with many moving parts, they can malfunction. The steps are triggered by the opening and closing of the entry door or screen door, and there are two switches that control the expanding and retracting of the step. If your electric steps are not working, there are a few things you can check before seeking professional advice. Firstly, check that the steps are completely retracted and the motor has shut off. Leaving steps extended while driving is a common way for them to become damaged.
If the steps are stuck in the extended or retracted position, check for any debris or obstacles that may be preventing them from working. If the steps are making noise but not moving, the issue is likely coming from the gear and the motor. You can try to access the step components and visually assess whether there is any foreign material stuck where it shouldn't be. If you are comfortable, you can remove some components and wires, but always make sure to disconnect the power first.
If the steps are not extending or retracting when you expect them to, check your RV door. There is a magnet in the door that triggers the steps to retract, so check that the magnet is lining up and try opening and closing the door again. You should also check the wires and mechanisms of the step switch to ensure it is working properly. Use a handheld multimeter for this, and refer to your RV's owner's manual for the correct voltage readings.
If you are still unable to identify the problem, refer to your owner's manual for troubleshooting advice. If there is significant damage to the steps, consult an expert about repair or replacement options.
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Replacing a broken step motor, gear linkage or controller
If your RV's electric steps are malfunctioning, it could be due to a faulty step motor, gear linkage, or controller. Here's a detailed guide on how to replace these components:
Replacing a Broken Step Motor:
First, you need to identify if the motor is indeed faulty. A loud noise or continuous movement could indicate a bad motor or gear linkage. To replace the motor, start by lowering it straight down, being careful not to drop the gear, washers, and pin on the gear assembly side. Remove the four nuts and lock washers from each corner of the gear assembly. Next, remove the lock wire and pin connecting the step to the gear assembly. With these components removed, you can now detach the motor from the gear linkage. Install a new motor, ensuring it's securely mounted on top of the gear linkage with three bolts.
Replacing the Gear Linkage:
The gear linkage is located under the step motor, so you'll need to follow the previous steps to remove the motor first. Once the motor is out of the way, you can focus on the gear linkage. The gear linkage consists of a gear, an arm, and some grease. Remove the old gear assembly and replace it with a new, pre-greased one. Reinstall the motor using the new inner gear from the gear assembly.
Replacing the Controller:
Replacing the controller board primarily involves disconnecting and reconnecting wires. Start by disconnecting the main connector between the step and the controller unit. Remove the bolts securing the controller board, but leave the wires connected. Install the new controller board and secure it with the bolts. Finally, move each wire from the old controller to the new one.
Troubleshooting:
Before replacing any parts, it's essential to correctly identify the source of the problem. If your steps aren't functioning properly, refer to the troubleshooting guide published by Lippert for the Kwikee RV Step. This guide will help you diagnose the issue and determine which component needs replacement.
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Cleaning and lubricating your steps
Cleaning and lubricating your RV steps is crucial to ensuring they function smoothly and preventing expensive repairs. Here are some detailed steps to guide you through the process:
Cleaning Your RV Steps:
- Make it a habit to sweep your RV steps whenever you're cleaning the interior. Gravel, dirt, and debris can easily be tracked inside, so regular sweeping helps keep your steps clean.
- After returning from a trip, especially to muddy, salty, or snowy places, thoroughly clean your RV steps. Extend the steps completely and give them a good scrub to remove any leftover road debris that could cause rust.
- Pay attention to the joints and hinges, as these areas can accumulate dirt and debris, leading to potential damage over time.
Lubricating Your RV Steps:
- Lubricating your RV steps is essential but often overlooked. Use a quality dry lubricant or lithium-based grease to prevent dirt and debris from clinging to the lubricant.
- Focus on lubricating the outside step joints, but also remember that the most critical components are a bit harder to reach.
- Avoid lubricating your steps right before hitting the road or in dusty, high-traffic areas.
- Use heavy-duty step supports to take pressure off the joints and set them up whenever you plan to stay for more than a quick overnight stop.
- If you're staying for a few weeks or longer, occasionally pull out your step supports and cycle your steps to ensure proper functioning and refresh the lesser-used parts.
By regularly cleaning and lubricating your RV steps, you can help prevent issues and ensure a smooth and safe entry and exit from your RV.
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$16
Using step supports to reduce pressure on joints
Electric steps on an RV experience a lot of stress and pressure from repeated use. Over time, the joints can weaken, and the steps may break, posing a significant fall risk for anyone entering or exiting the RV. To prevent this, it is important to use step supports to reduce the pressure on the joints.
Step supports are easy to set up and can be purchased or made at home. They provide additional stability and extend the life of the steps. Most supports on the market use threaded rods and a metal pad, but some people make their own out of wood. One highly recommended product is the Solid Stance Step Stabilizer Kit from Lippert, which attaches permanently to the bottom rung and has two adjustable legs that can be set at four angles.
If you plan to stay at a campsite for several days or more, be sure to use step supports. For longer stays of a few weeks or more, it is a good idea to occasionally pull out the step supports and cycle through the steps to ensure they are working correctly and to refresh the lesser-used parts.
In addition to using step supports, regular lubrication of the joints is crucial. A quality lubricant, such as Tri-Flow Superior Lubricant, can help remove dirt and corrosion, restore smooth mechanisms, and extend the life of the steps. When applying lubricant, pay close attention to the pressure points and metal-to-metal contact areas, as these are susceptible to abnormal wear. A light coating of grease should be applied to these areas and periodically wiped off and renewed to prevent a build-up of dust and dirt, which can impact step performance.
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Knowing when to call in an expert
While it is possible to repair your electric RV steps yourself, there are certain situations in which you should call in an expert.
Firstly, if you have found significant damage to your electric RV steps, it is recommended to consult an expert for repair or replacement. Significant damage may include a broken step, weakened joints, or a malfunctioning motor. Experts can also advise on interpreting questionable multimeter readings and assessing whether the safety of your steps has been compromised.
Secondly, if you are uncomfortable or unsure about any aspect of the troubleshooting or repair process, it is best to seek professional assistance. This includes situations where you are unsure about your findings or require help with interpreting multimeter readings.
Thirdly, if your electric RV steps are still under warranty, it is important to refer to the warranty terms before attempting any repairs yourself. Carrying out unauthorised repairs or modifications may void your warranty, so it is advisable to consult an expert or the manufacturer to understand your options.
Finally, if you encounter any safety hazards or emergency situations related to your electric RV steps, it is crucial to contact qualified professionals immediately. Do not attempt to fix the issue yourself, as it may pose a risk to your safety and the safety of others.
By knowing when to call in an expert, you can ensure that your electric RV steps are repaired correctly, safely, and in accordance with any applicable warranties.
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Frequently asked questions
If your electric RV steps are making noise but are not extending or retracting, there may be debris or obstacles preventing them from working. If they extend and retract but are still making an unusual noise, the issue is likely coming from the gear and the motor.
Regularly clean your electric steps to prevent rust from forming. Lubricate the steps at least once a month using a lithium-based grease. You should also grease and lubricate the joints and hinges of your RV's electric steps approximately every 30 days.
If you've found significant damage to your RV's electric steps, consult an expert about repair or replacement options. If the steps are weakened from overuse, use heavy-duty step supports to help take the pressure off the joints.
The steps may not extend or retract when you expect them to. This could be due to an issue with the gear and the motor. Another common issue is that steps can weaken or break entirely if used while they're still moving.
Automatic RV steps extend when the door opens and retract when the door closes. This is made possible by a magnetic switch located at the bottom of the frame and door. They also retract when you start the ignition.
