Otis Singleton
Electric dog fences are a great way to keep your dog within a designated area, but what happens when the fence collar stops working? There could be several reasons for this, including a break in the boundary wire, a faulty transmitter, or a loose collar. To reset the collar, you can try adjusting the frequency of your dog fence collar to a setting of 01 on your transmitter. You should also ensure that the collar battery is inserted with the positive end facing upward and consider joining a battery programme to ensure you're regularly changing the battery. If issues persist, it may be time to contact a professional for further assistance.
| Characteristics | Values |
|---|---|
| Common issues | Equipment malfunctioning |
| Dog not responding to stimulation | |
| Troubleshooting steps | Check battery life of collar and transmitter |
| Ensure both pieces are turned on | |
| Check if the unit is synced | |
| Test stimulation | |
| Clean charging port |
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What You'll Learn
Check the collar fit
Checking the collar fit is an important step in ensuring the Dogtra electric fence collar is functioning properly. Here are some detailed instructions on how to do this:
First, attach the black collar strap to your dog's neck securely and comfortably. The collar strap should be flexible and adjustable to ensure a perfect fit. Make sure the collar is not too tight or too loose on your dog's neck. A good rule of thumb is to ensure you can fit two fingers between the collar and your dog's neck. This ensures comfort and prevents any potential skin irritation.
Next, check that the contact points on the collar are touching your dog's skin equally. These contact points are essential for delivering stimulation, so ensure they are in direct contact with the skin. However, be mindful that some dogs may have sensitive skin, so prolonged or excessive contact may cause irritation.
Additionally, test the stimulation function by placing the collar on your wrist and gradually adjusting the stimulation level until you can feel it. This way, you can ensure the collar is working correctly and get a sense of the stimulation your dog will experience. Remember that sensitivity varies, so you may feel the stimulation earlier or later than your dog.
Also, remember to check the collar's battery life. A low battery charge can lead to inconsistent functioning, so ensure both the collar and transmitter are adequately charged. This simple step can save you from unnecessary troubleshooting.
Finally, ensure the collar is properly synced with the transmitter. To test this, activate the pager function (vibration) while holding the collar in your hand. If the collar vibrates, it is synced correctly and should be functioning properly.
By following these steps, you can ensure the Dogtra electric fence collar is fitted correctly and functioning as intended, providing peace of mind for you and your furry friend.
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Test the collar
To test the collar, follow these steps:
First, check the battery life of both the collar and the transmitter. Ensure both are fully charged before use. You can check the battery level of the transmitter by pressing the power button and looking at the LCD screen. The screen should display three bars when the battery is fully charged. For the collar, the LED indicator should flash green when fully charged, orange when half charged, and red when low. If the battery is low, charge both devices before proceeding.
Next, ensure that both devices are turned on and properly synced. The collar should be receiving a signal from the transmitter. To test this, activate the pager function (vibration) while holding the collar in your hand. If the collar is working, you should feel the vibration.
Now, test the stimulation function. Place the collar on your wrist and start with the lowest level. Gradually adjust the stimulation level upwards until you can feel it. It is important to note that sensitivity to stimulation varies among individuals and dogs. Some may be very sensitive and detect sensations at low levels, while others may not feel anything until higher levels. Ensure both contact points are touching your skin equally.
If the collar is not functioning as expected, there could be other issues. Check the charging ports of both devices for any damage or dirt. Use a cotton swab or a soft cloth to gently clean the ports and remove any debris or dust. Additionally, inspect the contact points for any dirt or rust, and consider replacing them or adjusting the collar's tightness.
If you continue to experience issues, you may need to consult the product manual or seek further troubleshooting advice.
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Replace the battery
To reset your Dogtra electric fence collar, start by checking the battery life of both the collar and the transmitter. A low battery charge can cause the collar to function inconsistently.
To check the battery life, press the power button on the transmitter and look at the LCD screen. A fully charged battery will be indicated by three bars. You can also check the LED indicator on the collar; it should flash green when fully charged, orange when half charged, and red when low.
If the battery is low, replace it with a new one. Make sure to use a compatible battery type and size. Follow any instructions provided by the manufacturer for proper battery installation and disposal of the old battery.
Once the new battery is installed, ensure that both the collar and the transmitter are turned on and properly synced. The easiest way to test if the unit is synced is to activate the pager function (vibration) while holding the collar in your hand.
If the collar still doesn't work as expected, you may need to troubleshoot further or contact Dogtra customer support for additional assistance.
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Locate the break in the boundary cable
If the Dog Fence Transmitter is beeping, it means there is a break in the wire around the perimeter of your electric dog fence. This can be caused by physical damage, such as gardening, weed whacking, edging, or rodents. To locate the break, you can follow these steps:
Step 1: Identify Potential Problem Areas
Before beginning your repair, it is helpful to draw a map of your fence boundary and highlight areas where the wire may be more vulnerable to damage. If you know where work has been done recently, you can start your inspection there.
Step 2: Visual Inspection
If your wires are not buried underground, you can start with a visual check. Begin at the transmitter, where the wire first appears above ground. Follow the wire around your property, looking for signs of damage, such as loose connections, twists, or cuts. Pay close attention to areas with heavy foot traffic, like pathways, driveways, and sidewalks.
Step 3: Use a Transistor Radio
If your wires are buried underground, you can use a transistor radio to help locate the break. First, switch the transmitter to AM and turn it on. Then, tune your transistor radio to the lowest AM frequency. Hold the radio close to where the wire exits your house and listen for noise. Rotate the radio and check along the X, Y, and Z axes to find the strongest signal. Once you've located the signal, follow the wire out from your house until the noise stops. This should be the location of the wire break.
Step 4: Call for Professional Help
Locating and repairing wire breaks can be challenging. If you're unable to find the break or prefer professional assistance, contact your local DogWatch Dealer or a similar service provider. They have handheld tools that can quickly locate the break and the expertise to repair it properly.
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Rejoin the cable
Rejoining the cable of an electric fence collar is a simple process, but it must be done correctly to ensure the fence stays strong and functions properly.
Firstly, you need to identify the break in the wire. You can do this by using a wire break locator kit, which includes a mini transmitter and an AM radio. Unplug your dog fence transmitter and connect the wire break locator to your twisted wire. Attach the enclosed wire to the centre screw of an electrical outlet to ground the sending unit. If your multi-meter beeps, this means there is continuity in your dog fence wire, and you do not have a wire break. If it does not beep, there is a break in the wire.
Once you have located the break, you can begin to rejoin the cable. Strip off about half an inch of insulation on each side of the break, and then use a waterproof splice capsule or a waterproof wire nut to reconnect the two ends. If the wire is too short to rejoin, you can splice in another section of wire to create the connection.
Proper rope connectors are the best way to ensure a strong connection. However, if you are in a hurry, a well-tied knot or a splice will do until you can fix it properly.
After rejoining the cable, it is important to test the fence to ensure it is functioning properly. Use a voltmeter to test the lines and confirm that electricity is flowing through the entire fence. Compare the voltage to your daily checks of the current to ensure it is within the normal range.
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Frequently asked questions
Check the battery level of both the collar and the transmitter. Make sure they are fully charged before using them. You can check the battery level by pressing the power button on the transmitter and looking at the LCD screen. The battery icon should show three bars when fully charged. You can also check the battery level by looking at the LED indicator on the collar. It should flash green when fully charged, orange when half charged, and red when low. If the collar and transmitter are charged and synced, and the collar is still not responding, contact Dogtra customer service to get a replacement unit as the device is under warranty.
First, make sure your battery is charged in both the collar and the transmitter. Low battery charge can make for inconsistent functioning. Make sure both pieces are turned on and that the unit is properly synced so that the collar is receiving a signal from the transmitter. The easiest way to test if the unit is synced is to activate the pager function (vibration) while holding the collar in your hand. Next, test to make sure the stimulation is working. It is easiest to do this by placing the collar on your wrist, starting out with the lowest level, and gradually adjusting the stimulation up to a level that you can feel.
The charging port of the collar and transmitter may be damaged or dirty. Use a cotton swab or a toothpick to gently clean the charging port and remove any debris or dust. You can also try replacing the contact point with a new one or adjusting the tightness of the collar on your dog's neck.
Check if there is any visible damage to the collar or transmitter. If there is no visible damage, contact Dogtra customer service to get a replacement unit as the device is under warranty.
