Beatrice Lang
The Northeast Ohio Public Energy Council (NOPEC) is a non-profit energy aggregation that represents hundreds of thousands of residential and small business customers in Northeast Ohio communities. NOPEC uses bulk-buying techniques to purchase electricity and natural gas at competitive prices and then supplies that power to its customers at reduced rates. Residents and small businesses can take advantage of NOPEC's competitive rates by calling NOPEC's 24/7 Customer Care Center at 855-667-3201.
| Characteristics | Values |
|---|---|
| Sign-up method | Contact NOPEC's 24/7 Customer Care Center at 855-667-3201 |
| Opt-out method | Sign, date, and return the opt-out form included in your enrollment letter by mail or fax to 440-774-4422 |
| Opt-out deadline | May 2 |
| Opt-out email | [email protected] |
| Opt-out mailing address | NOPEC, P.O. Box 81100, Cleveland, OH 44181-0100 |
| Customer service line | 855-667-3201 |
| Website | www.nopec.org |
| Electricity supplier | NextEra Energy Services |
| Natural gas supplier | NextEra Energy Services |
| Electricity service areas | AEP, Cleveland Electric Illuminating Company (CEI), Ohio Edison Company (OE) |
| Natural gas service areas | Columbia Gas of Ohio, Enbridge Gas Ohio |
| Number of communities served | 208+ |
| Number of customers | 825,000+ |
| Counties served | 13 Northeast Ohio counties |
| Founding year | 2000 |
| Electricity rates | 8.929 cents/kWh (June–December 2025) |
| Natural gas rates | $4.99 per Mcf (June–August 2025) |
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What You'll Learn
Contact NOPEC's 24/7 Customer Care Center
To contact NOPEC's 24/7 Customer Care Center, call 1-855-667-3201.
The Customer Care Center is available 24 hours a day, 7 days a week. If you are a resident or small business owner who is not already enrolled in NOPEC, you can sign up for NOPEC's electric or gas programs by calling this number.
If you are a current customer with questions about rates or NOPEC's various products, or if you would like to leave the program, you can also call this number. There are never any fees to opt out of NOPEC.
You can also contact NOPEC's Customer Care Center to learn more about their aggregation programs. Additional information about these programs can be viewed online at www.nopec.org.
If you would like to opt out of NOPEC, you must return the opt-out form attached to your enrollment letter to NOPEC by mail, by fax to 440-774-4422, or by taking a picture of the completed opt-out form and emailing it to [email protected].
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No early termination charges
NOPEC, or the Northeast Ohio Public Energy Council, is a nonprofit energy aggregator that buys energy at auction and supplies it to hundreds of thousands of residential and small business customers in 240+ Ohio communities. NOPEC is unique in that it is an "opt-out" aggregator, meaning eligible residents and small businesses in a member community are automatically enrolled in the aggregation program unless they choose to opt out.
One of the benefits of NOPEC is that it offers no early termination charges and no-risk terms for up to 2 years. This means that customers can terminate their agreement with NOPEC at any time without paying a fee. However, they will still be responsible for paying NOPEC for the electricity they used up until the date they switched. It's important to note that opting out of NOPEC doesn't take effect immediately and can take a couple of billing cycles before the rate changes.
To opt out of NOPEC, residents can sign, date, and return the opt-out form included in their enrollment letter by mail or fax. They can also file with the Public Utilities Commission of Ohio (PUCO) to be placed on the "Do Not Aggregate" list. It's worth mentioning that, by law, if a customer opted out previously but did not choose an alternative supplier, they are required to opt out again every 2 years for natural gas and every 3 years for electricity.
For those who wish to enroll in NOPEC, they can do so by contacting NOPEC's 24/7 Customer Care Center at 855-667-3201. NOPEC offers a variety of products, including fixed-term and Monthly Variable Rate (MVR) products. Enrollment in the MVR product is limited to 3.5% of NOPEC customers and is subject to availability.
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Price stability
NOPEC, or the Northeast Ohio Public Energy Council, is a non-profit energy aggregation that represents about 825,000 residential and small business customers in 208 communities in 13 Northeast Ohio counties. NOPEC buys electricity and natural gas in bulk from NextEra Energy Services Ohio, a trusted group of communities with over 80 years of performance excellence, exceptional credit ratings, and financial stability.
NOPEC's commitment to price stability is evident in its Standard Program Price (SPP), which offers competitive rates leveraging the bulk-buying power of its 240+ member communities. NOPEC holds the SPP steady for extended periods, providing predictable pricing for its customers. For example, from June through December 2025 meter read dates, the electric SPP was held at 8.929 cents/kWh, below the utility's Standard Service Offer (SSO) pricing.
NOPEC also offers fixed-term product prices for customers seeking even longer periods of price stability. These include 12- and 24-month Fixed Term options, providing customers with the security of knowing their rates will remain unchanged for an extended duration.
Additionally, NOPEC's pricing structure is designed to benefit consumers over the long term. While private, for-profit energy suppliers often focus on short-term offers, NOPEC takes a long-term approach to the energy market. NOPEC recognizes that long-term savings for consumers result from regulatory changes and advocates for its member communities' interests in seeking those changes.
NOPEC's price stability is further enhanced by its partnership with NextEra Energy Services Ohio. By buying power in bulk, NOPEC secures reduced rates for its customers and has helped Northeast Ohioans save over $260 million since its founding in 2000. NOPEC's bulk-buying techniques allow it to negotiate fees with energy suppliers during the bid process, ensuring that the costs are locked in and stable for longer periods.
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Fixed-term product prices
Eligible customers in a NOPEC member community are automatically enrolled in NOPEC's Standard Program Price. However, if you want to enroll in a product other than NOPEC's Standard Program Price, you must call NOPEC's Customer Care Center at 855-667-3201.
NOPEC offers 12- and 24-month fixed-price contracts. The price for the 12-month fixed term includes Renewable Energy Credits for 100% of energy usage. The price for the 24-month fixed term includes Renewable Energy Credits for 100% of energy usage and is 6% below the utility's monthly Price to Compare (PTC) for residential customers and 4% for small business customers.
The early termination fee for both the 12- and 24-month fixed-term products is $0 if switching to another NOPEC Product. If leaving NOPEC prior to the end of the term, the early termination fee is $25 for residential customers and $50 for commercial customers.
It is important to note that NOPEC's rates are subject to change and may vary based on wholesale purchase prices available in the market. When enrolling in any NOPEC product, be sure to carefully review the terms and conditions, including the length of the billing term, attached fees, and billing procedures.
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Bulk-buying techniques
NOPEC, or the Northeast Ohio Public Energy Council, is a natural gas and electric energy aggregation program that was founded in 2000. It represents hundreds of thousands of residential and small business customers in 240+ Ohio communities. NOPEC uses bulk-buying techniques to purchase competitively priced electricity and natural gas, and then supplies this energy to its customers.
Understanding the Market
When buying in bulk, it is important to analyze the market, buyer trends, and consumer behavior to find the right products to sell online. Food, beverages, and grocery items are well-suited to this strategy as they are in high demand and often non-perishable.
High Demand Products
Products that are in high demand drive sales because they provide rapid product turnover from the supplier to the retailer. This can help to maximize profit.
Reduced Costs
Bulk buying can result in a lower price per unit. This is because many retailers offer wholesale prices for bulk items, allowing customers to buy larger quantities at a discounted price.
Storage and Planning
Buying in bulk may require additional storage space and planning to make use of the larger quantities purchased. This is an important consideration for both individuals and businesses.
Customer Service
An efficient outbound shipping mechanism can facilitate customer service and enhance the customer experience.
Retailer vs. Wholesaler
Retailers usually buy products in bulk to resell to individual customers, while wholesalers sell those bulk products to retailers or other businesses. However, some people take on both roles.
To sign up for NOPEC's electric program, residents and small businesses can contact NOPEC's 24/7 Customer Care Center at 855-667-3201.
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Frequently asked questions
Residents can sign up for NOPEC's electric or gas programs by contacting NOPEC's 24/7 Customer Care Center at 855-667-3201.
NOPEC uses bulk-buying techniques to get the least expensive power they can and then supply that power in the form of electricity and natural gas at reduced rates to NOPEC customers.
If you want to opt out of NOPEC's natural gas or electric program, sign, date, and return the opt-out form included in your enrollment letter by mail or by fax to 440-774-4422.
