Otis Singleton
SRP, Arizona's Salt River Project, offers a range of rate plans for electricity supply to residential customers. SRP offers 16 different rate plans, including four plans for solar customers, and four other plans: the Time-of-Use Export Plan, the Customer Generation Plan, the Average Demand Plan, and the Electric Vehicle Export Plan. SRP also offers a prepaid price plan called SRP M-Power, which allows customers to pay for energy before they use it, track their usage, and avoid monthly energy bills. SRP provides resources to help customers choose the right plan for their needs and manage their electricity usage.
| Characteristics | Values |
|---|---|
| SRP plan categories | Six |
| SRP unique rate plans | 16 |
| SRP solar customer rate plans | Four |
| SRP Time-of-Use Export Plan | Charged for usage and fixed monthly charges |
| SRP Customer Generation Plan | Demand charge varies |
| SRP Average Demand Plan | Demand charge is constant |
| SRP M-Power | Pay-as-you-go, no monthly bills, track usage through the app |
| SRP M-Power monthly service charge | $20 |
| SRP Electric Vehicle Export Plan | For EV or plug-in hybrid owners, super off-peak rate from 11 PM to 5 AM |
| SRP Electric Vehicle Export Plan monthly service charge | $32.44 for most homes, $45.44 for large homes |
| SRP EZ-3 Price Plan | Lower rates outside of three peak hours on weekdays |
| SRP Residential Demand Price Plan Pilot | Lower rates outside of peak hours on weekdays, don't use major appliances simultaneously |
| SRP Basic Price Plan | Same energy price at all times |
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What You'll Learn
SRP rate plans
SRP offers a variety of rate plans to suit different lifestyles and budgets.
Basic Price Plan
The SRP Basic Price Plan is a standard plan where you pay a competitive price for energy, no matter the time of day. This plan is ideal for customers who want the freedom to use energy at any time without worrying about how it will impact their bill. The energy charge is priced per kilowatt-hour (kWh), and your monthly energy charge is based on your household's energy usage during the billing cycle. There is also a monthly service charge of $20, which covers the cost of facilities, equipment, billing, and customer service.
Time-of-Use (TOU) Price Plan
The TOU plan offers the greatest savings opportunity among SRP's time-of-day plans. This plan is suitable for customers who are conscious of their energy use and have significant energy demands, such as those with large homes or pools. With the TOU plan, you can save money by shifting your energy use to off-peak hours, when energy prices are lower. During on-peak hours, it is recommended to avoid using major appliances like dishwashers and washing machines. The monthly service charge is $20, and energy is priced per kWh, with off-peak hours offering the lowest prices.
EZ-3 Price Plan
The EZ-3 plan is designed for customers who can commit to limiting their energy use during three on-peak hours on weekdays. By reducing energy usage during these high-demand hours, you can take advantage of price breaks and lower off-peak prices for the rest of the day, including weekends and certain holidays. On-peak hours are either 3 to 6 p.m. or 4 to 7 p.m. year-round. Like the other plans, energy is priced per kWh, and there is a monthly service charge of $20.
SRP also offers other plans like the Residential Solar Plans and the Electric Vehicle plan, which can be tailored to your specific needs and energy usage patterns.
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SRP M-Power prepaid price plan
SRP M-Power is a prepaid price plan that allows customers to pay for electricity in advance for a few days or months. The plan offers flexibility and convenience, enabling customers to manage their electricity expenses effectively.
Benefits of SRP M-Power Prepaid Price Plan
SRP M-Power customers can enjoy several advantages, including:
- Cost Savings: On average, SRP M-Power customers save 12% on energy costs compared to customers on other SRP plans with monthly bills.
- Usage Tracking: The SRP M-Power app provides real-time insights into energy usage and costs, helping customers make informed decisions to conserve energy and manage their expenses.
- Payment Options: Customers can purchase energy using various methods, including credit and debit cards, PayPal, Amazon Pay, and checking accounts. Payments can be made through the SRP M-Power app, online via SRP My Account, or by phone.
- No Credit Check: SRP M-Power does not require a credit check, making it accessible to a wider range of customers.
- No Disconnect/Reconnect Fees: SRP M-Power eliminates disconnect and reconnect fees, providing peace of mind to customers who may experience temporary financial challenges.
Understanding Fees and Charges
While SRP M-Power offers a range of benefits, it's important to be aware of certain fees associated with the plan:
- Service Establishment Fee: New SRP customers are subject to a one-time service establishment fee of $30 plus tax.
- Initial Advance: SRP provides an initial $30 advance to your meter, which is repaid gradually through future purchases.
- Monthly Service Fee: A standard monthly service fee of $20 plus tax is charged to all SRP M-Power customers.
- Credit Card Processing Fee: When using a credit or debit card for purchases, a third-party payment processor charges a fee of $2, which SRP does not collect.
Managing Your Account
SRP provides several tools to help customers manage their M-Power accounts effectively:
- SRP M-Power App: The mobile app allows customers to track energy usage, view costs, and make purchases conveniently.
- SRP My Account: Customers can log in to their SRP My Account online to access usage information, make payments, and manage their accounts.
- Low Balance Alerts: By signing up for low balance alerts, customers can receive notifications via text or email, helping them stay on top of their energy usage and budget.
In summary, the SRP M-Power prepaid price plan offers customers flexibility, transparency, and cost savings. With various payment options, no credit check, and accessible account management tools, SRP M-Power empowers customers to take control of their electricity expenses and make informed energy choices.
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SRP Time-of-Use Price Plan
SRP offers a variety of price plans for residential customers, one of which is the Time-of-Use (TOU) Price Plan. This plan offers the greatest savings opportunity of any of the time-of-day plans. It offers the lowest price per kWh during off-peak hours, which are when demand is low and vary by time of day and year.
The TOU plan is a good option for customers who are conscious of their energy use and who have a large home or pool. Customers on this plan need to limit their energy use during more weekday hours than those on the EZ-3 Price Plan. This means avoiding the use of major home appliances such as dishwashers, clothes washers, or dryers during on-peak hours. In turn, TOU customers save an average of 4.8% on their annual electric bill.
The TOU Export Price Plan is also available for solar customers. This plan has no monthly demand charge, so customers only pay for the energy they use from the grid. At the end of the billing cycle, a credit is applied for all accumulated export generation at a fixed rate of 2.81 cents per kilowatt-hour (kWh). This plan is a good fit for those who prefer a simpler approach to energy management, have a fully electric home, and use their air conditioner or heater frequently during on-peak hours.
If you are on an SRP Time-of-Day price plan, you will enjoy off-peak pricing on certain holidays, such as New Year's Day, Labor Day, Thanksgiving Day, and Christmas Day. Peak hours also change seasonally.
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SRP EZ-3 Price Plan
The SRP EZ-3 Price Plan is a time-of-use plan that offers lower prices during off-peak hours, which are times when energy demand is low. This plan is ideal for those who can limit their energy use during three on-peak hours on weekdays, which are typically from 3 to 6 p.m. or 4 to 7 p.m.
With the EZ-3 plan, you can save money by reducing your energy use during the designated on-peak hours. During these hours, energy demand is high, and the cost of electricity is at its highest. By shifting your energy usage outside of these peak hours, you will enjoy lower off-peak prices for the rest of the day, including weekends and observed holidays.
The EZ-3 plan is a great option for those looking to save on their energy bills, as it offers price breaks for customers who can manage their energy usage during the designated on-peak hours. This plan is particularly beneficial for large operations, such as warehouses and manufacturing facilities, as well as government entities managing traffic and street lights.
Additionally, SRP offers a “risk-free” option to try one of the EZ-3 plans for 90 days. If customers find that they are paying more on the EZ-3 plan compared to the Basic plan, they can switch back, and SRP will credit the difference. This flexibility allows customers to find the plan that best suits their needs and budget.
To further optimize your energy usage and savings, SRP recommends pre-cooling your home before the peak hours begin. By setting your thermostat three degrees below your preferred temperature three hours beforehand, you can reduce the need for air conditioning during the peak hours. Once the peak hours start, set the thermostat three degrees above your preferred temperature to minimize the usage of your air conditioner.
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SRP Electric Vehicle Export Plan
SRP offers flexible residential solar price plans, including the Electric Vehicle (EV) Export Price Plan, which can be tailored to your needs. The EV Export Price Plan is ideal for customers who want a simpler approach to energy management and no demand charge. This plan is also suitable if you have a fully electric home and use your air conditioner or heater often during on-peak hours, or if you have a tankless electric water heater.
The EV Export Price Plan encourages customers to shift their energy use to times when their solar system is generating the most energy. This is because, at times when your solar system is not producing energy, you will be billed instantly for energy used from the grid. Conversely, any time you aren't using the energy generated by your solar system, your account will be credited instantly for the excess energy at a fixed export rate of 2.81 cents/kWh.
The EV Price Plan includes super off-peak hours, which are windows of time when EV owners can save by charging their vehicles overnight between 11 p.m. and 5 a.m. Customers on the EV Price Plan save 8.6% annually on average compared to customers on the Basic Price Plan. You can also join the SRP Electric Vehicle (EV) Community to get exclusive offers, including a $50 electric bill credit.
If you are on an SRP Time-of-Day price plan, such as EZ-3, Time-of-Use, Electric Vehicle, Daytime Saver Pilot, Residential Demand Pilot, or Customer Generation, you will benefit from off-peak pricing on specific holidays like New Year's Day, Labor Day, Thanksgiving Day, and Christmas Day.
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Frequently asked questions
SRP offers a variety of price plans for residential customers, and you can choose one that fits your budget and lifestyle. You can call (602) 236-8888 to get help picking the right plan for you. SRP offers 16 different rate plans across six categories, including plans for EV owners, solar customers, and budget-minded customers.
To start your electric service, you can log in to your SRP account or sign up for an account on their website. You can also call SRP for assistance.
You can manage your SRP electric service through the SRP M-Power app or SRP My Account. The app allows you to track your energy usage and costs, and you can also set up low balance alerts through text or email.
