
When moving into a new home, it is important to establish who your electric company is as soon as possible. In some areas, there is only one designated energy utility company, while other regions have deregulated energy markets, allowing customers to choose their energy supplier. To find out who your electric company is, you can check your electricity bill, ask your landlord or real estate agent, or visit your local city hall.
| Characteristics | Values |
|---|---|
| Ask your landlord | If you're renting, ask your landlord or property management company |
| Ask previous owners or your real estate agent | Ask the previous owners or your real estate agent |
| Visit your city hall | Visit the town hall or municipal building to find information about the utility companies that service your area |
| Check property documents | Property records often include details about the electric utility company servicing your address |
| Check your state's website | Your state may provide information about energy utilities and suppliers based on your address |
| Contact the local government or municipality | Your home inspection report may include details about the sewer system utility provider |
| Check your bill | Your bill may say "electric supply charges" or "supply services" |
| Check online | In the US, Zillow.com provides this information |
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What You'll Learn

Ask your landlord or property management company
If you are a tenant, it is essential to understand your lease agreement and local laws regarding utilities. While tenants are typically responsible for utility bills, some cities, counties, and lease agreements may require landlords to cover these costs, potentially increasing the rent.
When moving out of a rented property, you should inform your landlord or property management company and discuss the process for transferring or ending utility services. It is advisable to provide notice and coordinate a date for returning possession of the property, such as by handing over the keys and ensuring any necessary utilities are transferred back to the landlord's name. This prevents unexpected costs and issues during vacancy periods.
As a tenant, you can suggest a date for ending utility services and request that the landlord transfer the utilities to their name from that date. Alternatively, you can offer to pay any extra costs for keeping the utilities active for a short period to accommodate the landlord's needs, such as cleaning or preparing the property for the next tenant.
Communicating with your landlord or property management company is crucial to ensure a smooth transition and avoid any disputes or legal issues regarding utility payments. It is also essential to review your lease agreement and understand your rights and responsibilities regarding utility transfers and payments.
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Check your electricity bill
Checking your electricity bill is important to ensure that you are not overpaying for your usage. Here are some steps you can take to review your bill effectively:
Review the Billing Details
Firstly, locate the account number or copy your most recent bill. You can then contact your electricity provider to clarify any concerns or discrepancies. If you suspect an error, you may need to provide this information to a customer service representative for further investigation.
Compare Old and New Bills
Collect your previous bills and compare the kilowatt usage between them. This will help you identify any unusual spikes in consumption. Consider whether you are using more electricity than before, and if so, investigate which appliances or behaviours may be contributing to this increase.
Understand Your Usage Rate
Read your meter to understand your running usage rate. You can also try turning off each circuit breaker to help identify which circuits are responsible for higher usage. This can help you pinpoint specific areas of concern.
Verify Billing Calculations
Ensure that your bill is based on actual readings and not estimates. Sometimes, utility companies may base your bill on the previous owner's or tenant's usage, which may not reflect your actual consumption.
Check for Shared Usage
If you live in an apartment or shared building, you may be paying for part of your neighbour's or common area usage. This is a common practice in some locations, so it is important to understand how your building's electricity is allocated.
Review Your Payment Options
Finally, consider whether you are on the most suitable payment plan. There may be alternative plans or contracts that better suit your usage patterns and could reduce your overall costs.
Additionally, if you are moving out of a property, it is important to inform your electricity provider to avoid unnecessary charges. You can do this by contacting them through their online account system or by calling them. Provide them with the dates for starting and stopping the service, and they will guide you through the process.
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Contact your local utility company
Contacting your local utility company is an important step in the moving process. It is your responsibility to notify your energy supplier before you move out of your current residence. This can often be done through your electricity company's online account system or by calling them using the phone number listed on your bill. It is recommended to give them a call at least two weeks in advance to allow them to send a final bill and shut off your services.
During the call, you will be asked to provide your new address and other relevant information. If you are moving within the same electric delivery area, you can transfer your electricity plan and rate to your new home. However, if you are moving to a different delivery area or out of state, you may need to cancel your current services and set up new ones at your new location. In such cases, you will need to contact your local post office and fill out a change of address form to ensure your mail is forwarded.
It is important to discuss the timing of your move-out with the electricity company representative. Most providers will allow you to have two houses under the same electricity plan contract for up to 60 days, which can be useful if you need electricity in two homes simultaneously during the transition period. You can also take advantage of this period to shop for a new electricity plan, as moving is an immediate way to opt-out of your current electricity contract.
If you are a landlord, transferring utilities to a new tenant is crucial. While the tenant is typically responsible for utilities, the lease agreement may vary depending on your city, county, and specific lease terms. Outline these responsibilities clearly in your lease agreement to protect yourself in case of any future disputes.
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Look for utility equipment on your property
If you're looking to identify the electric company that services your property, there are a few steps you can take. Firstly, if you're in the process of buying a home, you can reach out to your real estate agent or the seller's agent to find out the utility companies for your address. You can also contact your town hall or municipal building to inquire about the local utility providers.
Now, if you want to confirm the presence of utility equipment on your property, there are several things to look out for. Utility equipment can be in the form of power lines, utility poles, meters, transformers, or underground lines. Here are some detailed instructions to guide you:
- Visual Inspection: Start by walking around your property and looking for any visible signs of utility infrastructure. This can include power lines or poles, which are often the most noticeable features. If you see power lines entering your home or building, it's likely that your property is connected to an electric company.
- Check for Meters: Electric companies typically install meters to measure electricity consumption. These meters are usually located on the exterior of the building, often near the main electrical panel. Locate the meter and note down any identifying information or company logos displayed on it.
- Identify Transformers: Transformers are devices used to step down high-voltage electricity to a lower voltage suitable for residential use. They are often mounted on poles or pads near the power lines. If you spot any transformers, take note of any markings or labels that indicate the utility company responsible.
- Underground Lines: Keep in mind that some utility lines may be underground. These can be more challenging to locate and may require specialized equipment or knowledge of utility maps. If you suspect underground lines, you can contact the local utility company or refer to county records for more information.
- Access Property Deeds: Utility easements are typically specified in a property deed, which can be recorded at the county courthouse or the county tax assessor's office. These deeds describe the easements on the property, including access rights for utility companies to install, repair, and maintain utility lines. By reviewing the property deed, you can identify any utility equipment that may be present on your property.
- Contact Utility Companies: If you're unable to find visible signs of utility equipment, you can directly contact the utility companies servicing your area. They can provide you with information about their service areas and specific equipment locations. Don't hesitate to ask for guidance if you're unsure about the presence of utility equipment on your property.
Remember, the specific steps may vary depending on your location, and it's always a good idea to consult official sources or local authorities for the most accurate and up-to-date information.
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Visit your local city hall
If you are moving into a new home, it is important to identify your electricity provider to ensure a smooth transition and avoid any potential disruptions in utility services. One effective way to do this is by visiting your local city hall. Here's a step-by-step guide on how to accomplish this:
- Locate your nearest city hall or municipal building: City hall, also known as a municipal building, is the administrative centre of your local government. It is typically located in the heart of your city or town. You can find the address and contact information for your city hall by searching online or checking your local government's website.
- Inquire about utility companies: Once you arrive at city hall, approach the information desk or the relevant department, such as the public works or utilities department. Explain that you are a new resident and request information about the electric company serving your specific address. They should be able to provide you with the name and contact details of the electricity provider for your area.
- Understand your energy options: Depending on your location, you may have energy choices. Ask the staff at city hall if your area offers energy choice or if there is a specific company that holds the monopoly in your region. Understanding your options will empower you to make informed decisions about your energy plan and provider.
- Obtain contact information: After identifying your electricity provider, make sure to obtain their contact information, including phone numbers, websites, and physical addresses. This will enable you to reach out to the electric company directly for further inquiries or to set up your account.
- Inquire about other utilities: While at city hall, you can also take the opportunity to inquire about other utilities such as natural gas and water. Similar to electricity, different providers may service these utilities, and it's important to understand your options and responsibilities as a new homeowner or tenant.
- Ask about billing and payment options: City hall staff may also be able to provide you with information about billing procedures and payment options for your utility services. Understanding these aspects will help you effectively manage your utility expenses and stay on top of your payments.
Remember that visiting your local city hall is just one way to identify your electric company. You can also contact your real estate agent, check your state's website, or refer to your electricity bill for more information. Nonetheless, city hall remains a valuable resource for new residents seeking guidance on utility-related matters.
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Frequently asked questions
Contact the electric company at least 48 hours before you move out of your current residence. You can do this by phone or through your online account. Provide them with the date you intend to move out, the address of your new property, and meter readings.
When you move, you can either transfer your electricity plan to your new address or break your contract with no penalty. If you are moving within the same delivery area, you can transfer your plan and rate to your new home. If you are moving to a different delivery area, you will not be able to transfer your contract, and it may be worth shopping for a new plan.
When you first move into a new property, you will automatically be placed on a 'deemed contract' with the energy company that has been supplying the property. This will likely be a costly temporary tariff, so it is important to shop around for a new energy supplier. Take gas and electricity readings and contact the supplier to set up an account.






































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