Molly Ayala
Travelling with an electric wheelchair can be a daunting experience, especially if you are a first-time traveller. However, with the right preparation and knowledge, it is possible to navigate air, land, and sea successfully. This involves understanding the specific requirements and challenges of each mode of transport and taking the necessary steps to ensure a smooth journey. For air travel, this may include familiarising yourself with the dimensions, weight, and battery type of your wheelchair, as well as any vulnerable parts that need to be removed or protected during transit. For land and sea travel, it is essential to research accessible transportation options and plan for any necessary accommodations. By being proactive and informed, individuals with electric wheelchairs can confidently explore the world and create memorable travel experiences.
| Characteristics | Values |
|---|---|
| Preparation | Preparation is key to a smooth experience when travelling with an electric wheelchair. Knowing the dimensions, type of battery, weight, and model of your wheelchair is important. |
| Planning | Planning ahead is crucial. Shopping around for accommodating airlines, arranging transportation in advance, and familiarising yourself with accessible travel blogs and communities can ease the process. |
| Airline Policies | Each airline has different policies for travellers with electric wheelchairs. It is important to inquire about accessibility features, such as restroom availability, and weight limits for specific wheelchair models. |
| Transportation | When travelling long distances by land, using a personal car provides control over breaks and wheelchair loading. Public transportation and ridesharing options, like UberXL, can also offer wheelchair accessibility. |
| Airport Experience | At the airport, individuals with electric wheelchairs may need to transfer to an aisle manual chair provided by the airline. It is common for wheelchairs to be stored in the cargo hold, and they should be returned fully assembled upon arrival. |
| Damage Prevention | To prevent damage, remove vulnerable parts and bring critical components like seat cushions onboard. Clearly label important aspects of the wheelchair, and consider attaching instructions or a walkie-talkie for communication with handlers. |
| Legal Protections | The Air Carrier Access Act protects mobility equipment, making airlines operating to, from, or within the US liable for any damage to wheelchairs. |
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What You'll Learn
Preparation and planning
Research and Information Gathering:
Before booking your trip, take time to research and gather information about accessible travel options. Read blogs, join online communities and forums, and connect with other electric wheelchair users to learn from their experiences. This will help you anticipate potential challenges and find solutions that suit your specific needs.
Choosing an Airline and Transportation:
Different airlines have varying levels of accommodation for electric wheelchair users. Shop around for airlines with the most inclusive policies and those that can cater to your specific wheelchair model's weight, dimensions, and battery type. Inquire about their restrooms' accessibility. Additionally, consider your transportation options at your destination, such as accessible ridesharing services or specialized transport for disabled travelers.
Communication and Preparation:
Communicate your needs clearly to the airline in advance. Provide them with details about your electric wheelchair, including dimensions, weight, battery type, and any special handling instructions. Ask about their procedures for disassembling and reassembling your wheelchair, and provide them with a copy of the owner's manual if necessary. Label your wheelchair with your contact information and any relevant model details.
Protecting Your Wheelchair:
To minimize the risk of damage to your electric wheelchair, identify any vulnerable parts that may need extra protection or removal before transfer. Bring critical components, such as drive controls and seat cushions, with you into the cabin. Use colored ribbons or tape to identify important aspects of the chair, and consider attaching a laminated sheet with instructions. If possible, have a member of your travel companions accompany baggage handlers during the loading process.
Airport and Boarding Process:
Arrive at the airport well in advance, as you will need to check in your electric wheelchair. You may be provided with a transport wheelchair at the gate to assist you in boarding the plane. Familiarize yourself with the airport's layout and facilities, and don't hesitate to seek assistance from airline staff. During boarding, flight attendants and gate staff are trained to assist disabled travelers in transferring to their seats.
By following these preparation and planning steps, you can significantly enhance your travel experience and ensure a safe and enjoyable journey.
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Battery safety
Battery Types and Airline Policies
Firstly, it is important to understand the type of battery in your electric wheelchair. Most power wheelchairs use sealed lead acid (SLA), absorbed glass mat (AGM), gel cell, or dry cell batteries, which are considered non-spillable and safer for transport. Lithium-ion batteries, on the other hand, are subject to specific regulations due to their high energy density and flammable electrolyte. Always research your airline's policies regarding wheelchair batteries, as some airlines may have more restrictive rules for certain battery types.
Battery Installation and Protection
Before travelling, check if your battery is securely attached to your wheelchair and adequately protected from damage. The design of the wheelchair should safeguard the battery from potential harm during travel. Additionally, ensure that the battery terminals are protected from short circuits. If the battery cables remain connected, confirm that your device is protected from accidental activation. Some airlines may require you to disconnect and tape the battery terminals, so be prepared for this possibility and understand the specific requirements.
Battery Charging and Maintenance
Proper battery charging and maintenance are essential for the longevity of your electric wheelchair. Always refer to the owner's manual for specific charging instructions. When you receive a new electric wheelchair, it is recommended to fully charge the batteries before initial use. It may take a few charging cycles for the batteries to operate at 100% capacity, and they may only charge to about 90% for the first few charges, which is normal. Regularly charge your battery, especially if you use your wheelchair daily. A typical charging duration is 8-14 hours, preferably overnight. Avoid completely draining the battery, and try to maintain a charge level of around 50-60% before recharging.
Battery Removal and Storage
In some cases, you may need to remove the battery from your wheelchair during travel, especially if it cannot be securely stowed upright in the cargo compartment. Always follow the airline's instructions for battery removal and storage. If you have a lithium-ion battery, it must be removed and carried in carry-on baggage, with the terminals protected against short circuits. For other battery types, such as SLA or AGM, check with your airline, as they may be allowed to remain installed if they are securely attached and protected.
Additional Battery Accessories
Consider using battery isolation switches or quick-release boxes to enhance travel safety and convenience. These accessories can streamline the process of disconnecting and reconnecting your battery during travel. Additionally, proper packaging and labelling of your battery, especially if it needs to be removed and stored separately, are crucial for a smooth travel experience.
By following these battery safety guidelines and staying informed about airline regulations, you can ensure a safe and enjoyable journey when travelling with your electric wheelchair.
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Airport and airline staff assistance
Before Your Journey
It is advisable to contact the airline in advance to understand their policies and procedures for accommodating travellers with electric wheelchairs. Inquire about their experience in handling power wheelchairs and whether they can provide assistance during layovers. It is also beneficial to inform them of any specific requirements or concerns you may have. Additionally, some airlines might require information about your wheelchair, such as dimensions, battery type, weight, and model. Having this information readily available on your phone will help you confidently answer any questions that may arise.
At the Airport
Arrive at the airport well in advance, typically three hours before your flight, to allow sufficient time for check-in and boarding procedures. Most airports will allow you to use your electric wheelchair until you reach the boarding area. At the gate, you will be provided with a transport or aisle manual wheelchair to facilitate your movement onto the plane and to your designated seat. Ensure that you have all the necessary tools and instructions for disassembling and reassembling your wheelchair, as per the airline's requirements.
During the Flight
Your electric wheelchair will be stored in the cargo compartment of the plane, and the airline staff should handle it with care to prevent any damage. It is recommended to remove any detachable accessories and vulnerable parts, such as drive controls, and carry them with you into the cabin to avoid potential damage or misplacement. You can also use coloured ribbons or tape to identify critical components and attach instructions for handling.
After Landing
Once the plane reaches the gate, passengers with disabilities are usually allowed to disembark first. Your electric wheelchair should be returned to you as close to the plane's door as possible, fully assembled and in the same condition as when you checked it in. If any issues or damages occur during the flight, the Air Carrier Access Act protects your mobility equipment, making the airline liable for any necessary repairs or replacements.
Transportation at Your Destination
To reduce stress at your destination, it is advisable to arrange transportation in advance. You can opt for accessible taxi services or specialised transport companies that cater to disabled travellers. Additionally, public transportation in some modern cities may offer designated seating spaces for individuals with wheelchairs.
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Boarding and disembarking
When it comes to boarding and disembarking an aircraft with an electric wheelchair, there are several things to keep in mind and prepare in advance. Firstly, it is important to arrive at the airport early, at least three hours before your flight, to allow for check-in and any necessary arrangements for your wheelchair. You will need to check in your electric wheelchair and transfer to an aisle chair provided by the airline to move from the gate to your designated seat. It is recommended to book an aisle seat near the front of the plane for easier transfers. You can also consider booking a seat with extra legroom or one near the restroom for added convenience during the flight.
Before boarding, you may need to remove any detachable accessories and the battery from your electric wheelchair. It is a good idea to carry the owner's manual and any necessary documentation, such as proof of FAA-approved batteries. Taking a picture of your wheelchair before boarding can also be helpful in case you need to file a damage claim upon arrival at your destination.
During the boarding process, an airline employee is required to assist you if requested. Passengers with disabilities are typically allowed to board the plane before other passengers, even those with priority boarding. It is important to communicate your needs to the airline staff and flight attendants, so they are aware of any assistance you may require during the flight.
Upon arrival at your destination, passengers with disabilities are often allowed to disembark first. Your electric wheelchair should be returned to you as close to the plane's door as possible, fully assembled and in the same condition as when you checked it in. Make sure you know where you will be reunited with your wheelchair and locate the accessible baggage claim areas to collect your luggage.
If you are travelling by sea, most commercial vessels are ADA (American Disabilities Act) compliant, ensuring sufficient aisle width for electric wheelchairs. However, when boarding or disembarking a passenger ferry, you may need assistance due to the busy nature of these vessels. It is recommended to ask ferry or port personnel for help to ensure your safety and convenience.
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Transport options at your destination
When travelling with an electric wheelchair, it is important to plan your transport options at your destination. Here are some things to consider and options to choose from:
Research local public transportation
Public transportation can be a convenient option, but it is important to research beforehand as accessibility can vary depending on the country or state you are visiting. Modern cities with well-developed public transport systems often have subways and buses that are wheelchair-accessible, with designated seating spaces. However, some places may fall short in implementing regulations, so doing your research ahead of time is essential.
Opt for ridesharing or taxi services
Ridesharing services, such as Uber, can be a good option as they often offer wheelchair-accessible vehicles. For example, UberXL provides spacious options such as SUV or minivan rides, ensuring a comfortable journey with your electric wheelchair. If you prefer taxis, it is advisable to arrange this service ahead of time. Contact a taxi company equipped for customers in power chairs to ensure a smooth pickup upon your arrival.
Consider specialised transport companies
Many companies offer specialised transport services for disabled travellers, including those who use electric scooters or wheelchairs. These companies can provide tailored solutions to meet your specific needs, ensuring a safe and comfortable journey.
Long-distance land travel
If your travels include long-distance land travel, consider travelling in your car, if possible. This gives you control over when and where to take breaks and ensures your wheelchair is loaded correctly.
Sea travel
Short sea travels are usually compliant with the American Disabilities Act, so you typically won't encounter issues with aisle widths on passenger and commercial water vessels, such as cruise ships.
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Frequently asked questions
Electric wheelchairs are allowed on planes, but they are not allowed in the passenger cabin. They are usually stowed in the cargo compartment of the plane. The Air Carrier Access Act protects your mobility equipment, meaning that airlines operating to, from, or within the United States are liable for any damage to your wheelchair. However, it can be intimidating to fly with an electric wheelchair, and there are horror stories of wheelchairs being damaged or lost by airlines.
It is recommended to shop around for the best ticket prices and choose an airline with accommodating policies for travellers in power chairs. You should also prepare your wheelchair for transfer under the plane by removing any vulnerable parts and bringing critical components like drive controls and seat cushions into the cabin with you. It is also helpful to have a copy of the power chair's owner's manual in case it needs to be disassembled.
It is recommended to arrive at the airport at least three hours before your flight and check in your electric wheelchair. Call the airline and provide your flight details so they can prepare for your arrival. You will need to transfer to an aisle manual chair at the gate, which will be your means of mobility onto the plane and for using the restroom.
