Trystan Casey
Carroll Electric Cooperative Corporation (CECC) is a non-profit rural electric utility cooperative that was formed in 1937 and became a legal corporation on November 8 of that same year. The cooperative is headquartered in Berryville, Arkansas, with district offices in Bentonville, Huntsville, and Jasper, Arkansas. CECC provides electricity to over 100,000 accounts across eleven counties in Arkansas and Missouri. The cooperative is regulated by the Arkansas Public Service Commission (APSC) and follows the APSC's General Service Rules (GSR) in its interactions with customers. CECC is committed to its mission and continues to grow, now serving 250,000 customers as of June 2019.
| Characteristics | Values |
|---|---|
| Year of Formation | 1937 |
| Date of Incorporation | November 8, 1937 |
| First Power Lines Energized | October 1938 |
| Headquarters | Berryville, Arkansas |
| District Offices | Bentonville, Huntsville, and Jasper, Arkansas |
| Magazine | Arkansas Living |
| Year of Magazine's Inception | 1942 |
| Number of Customers | 250,000 (as of June 2019) |
| Service Area | Eleven counties in Arkansas and Missouri |
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What You'll Learn
Carroll Electric Cooperative Corporation (CECC) is a non-profit
CECC is regulated by the Arkansas Public Service Commission (APSC), with the APSC's General Service Rules (GSR) governing how the Cooperative handles business and other interactions with its customers. For example, under GSR 4.02, CECC may require a new deposit or an increase in the deposit amount from a customer when they have failed to pay bills on time. CECC also owns and publishes the Arkansas Living magazine, which was started in 1942 and is sent out for free monthly to its customers.
CECC became a legal corporation on November 8, 1937, and is one of the largest electric cooperatives nationally. The Cooperative is committed to fulfilling its mission with excellence and upholding its core principles, such as its ongoing commitment to education and training. CECC demonstrates this through initiatives like the biannual agribusiness seminar and the Lineman School Scholarship for promising future lineworkers.
As a regulated utility in Arkansas, CECC is obligated to comply with its tariff. This includes refund policies for members who make 12 consecutive payments on or before the bill due date, as well as levelized billing options. CECC is dedicated to resolving customer complaints and addressing any issues that arise.
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It became a legal corporation in 1937
Carroll Electric Cooperative Corporation (CECC) was formed in 1937 to provide electricity to rural areas that were not served by existing utility companies. It became a legal corporation on November 8, 1937, and the first power lines were energised in October 1938. The cooperative is headquartered in Berryville, Arkansas, with district offices in Bentonville, Huntsville, and Jasper, serving portions of eleven counties in Arkansas and Missouri.
The cooperative structure of CECC means that it is owned and controlled by its members, who are the customers that it serves. This democratic governance structure is a key principle of cooperatives, ensuring that the organisation remains accountable to its members and focused on fulfilling its mission with excellence.
As a regulated utility in Arkansas, CECC is subject to the state's General Service Rules (GSR), which govern how utilities handle business and customer interactions, including deposit requirements. For example, under GSR 4.02, utilities may require a deposit from customers who have consistently failed to pay their bills on time.
CECC's commitment to its members and the community is evident through initiatives such as its biannual agribusiness seminar, which reinforces its historical support for rural communities. Additionally, CECC provides educational opportunities, such as the Lineman School Scholarship, and sponsors student trips, demonstrating its investment in the future of its members and their families.
Today, CECC is one of the largest electric cooperatives in the nation, serving over 100,000 accounts and maintaining its dedication to its members and the communities it serves.
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CECC is regulated by the Arkansas Public Service Commission (APSC)
Carroll Electric Cooperative Corporation (CECC) is a non-profit rural electric utility cooperative that became a legal corporation in 1937. It is one of the largest electric cooperatives in the United States, serving over 100,000 accounts across eleven counties in Arkansas and Missouri.
The APSC's regulations also extend to net-metering facilities (NMF). According to Arkansas state law, an NMF must be appropriately sized to meet the energy needs of a home, with sizing based on the previous 12 months of usage history.
As a regulated utility, CECC must adhere to the APSC's regulatory framework, even when addressing customer complaints. In one instance, CECC referenced this framework when responding to a complaint, stating that it prohibited them from granting the customer's request.
The APSC's GSR govern CECC's operations and customer interactions, ensuring compliance with state laws and regulations.
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CECC provides electricity to rural areas
Carroll Electric Cooperative Corporation (CECC) is a non-profit, rural electric utility cooperative that was formed in 1937 to provide electricity to rural areas in Arkansas and Missouri. At the time, electricity was not available in these rural regions. Today, CECC is one of the largest electric cooperatives in the country, serving over 100,000 accounts across eleven counties. The Cooperative has its headquarters in Berryville, Arkansas, with district offices in Bentonville, Huntsville, and Jasper, Arkansas.
CECC's commitment to rural communities is evident through initiatives like the biannual agribusiness seminar, which reinforces its historical dedication to these areas. The Cooperative also owns and publishes the Arkansas Living magazine, which is sent out for free monthly to its customers.
As a regulated utility in Arkansas, CECC must comply with the Arkansas Public Service Commission's (APSC) General Service Rules (GSR). These rules govern how utilities interact with their customers, including deposit requirements. For example, under GSR 4.02, utilities can request a deposit from customers who have consistently missed bill payments.
Today, CECC continues to provide reliable electricity to its customers, and as of June 2019, it served 250,000 customers across its territory.
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CECC has a biannual agribusiness seminar
Carroll Electric Cooperative Corporation (CECC) is a non-profit, rural electric utility cooperative that was formed in 1937 and became a legal corporation on November 8 of that year. It is headquartered in Berryville, Arkansas, and provides electricity to over 100,000 accounts across eleven counties in Arkansas and Missouri.
In addition to the biannual agribusiness seminar, CECC also demonstrates its support for education through scholarships. For example, Carroll EMC has awarded four promising future lineworkers with the Lineman School Scholarship. CECC also owns and publishes the Arkansas Living magazine, which is sent out for free monthly to its customers.
CECC is regulated by the Arkansas Public Service Commission (APSC), and its General Service Rules (GSR) govern how utilities in Arkansas handle business and customer interactions. CECC is committed to fulfilling its mission with excellence and complying with the regulatory framework that governs its operations as a regulated utility in Arkansas.
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Frequently asked questions
Carroll Electric Cooperative Corporation was formed in 1937 and became a legal corporation on November 8 of that year.
The cooperative was formed to provide electricity to rural areas that did not have access to it at the time.
The corporation is headquartered in Berryville, Arkansas, with district offices in Bentonville, Huntsville, and Jasper, Arkansas.
As of June 2019, the cooperative serves around 250,000 customers across eleven counties in Arkansas and Missouri.
Yes, it is regulated by the Arkansas Public Service Commission (APSC), which governs how utilities in Arkansas handle business and customer interactions through the General Service Rules (GSR).
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