Trystan Casey
CenterPoint Energy is an American utility company that provides electric and natural gas utility services to customers in several markets in the American states of Indiana, Ohio, Louisiana, Minnesota, Mississippi, and Texas. CenterPoint Energy is based in Houston, Texas, and serves the Greater Houston area, including the city itself and the surrounding areas of the Texas Gulf Coast. CenterPoint Energy is not the only electric company in Houston, as there are over 70 retail electricity providers (REPs) in Texas that serve the CenterPoint utility delivery area.
| Characteristics | Values |
|---|---|
| Is CenterPoint Energy the only electric company in Houston? | No, it is not the only electric company in Houston. CenterPoint Energy is a utility company that provides electric and natural gas utility to customers in several markets in Texas, Indiana, Ohio, Louisiana, Minnesota, and Mississippi. |
| Where is CenterPoint Energy based? | CenterPoint Energy is based in Houston, Texas, and serves over 2 million customers in the Houston metropolitan area and the surrounding areas of the Texas Gulf Coast. |
| What services does CenterPoint Energy provide? | CenterPoint Energy delivers electricity and maintains the poles and wires. They also provide natural gas utility services. |
| How often do CenterPoint Energy's residential delivery rates update? | CenterPoint Energy's residential delivery rates update on March 1st and September 1st of each year. These rates include tariffs approved by the PUCT (Public Utilities Commission of Texas) to cover maintenance and system upgrade costs. |
| How can customers report a power outage to CenterPoint Energy? | Customers can report a power outage to CenterPoint Energy via phone, online, or through the CenterPoint outage map. |
| What is the average electricity rate in the CenterPoint utility delivery area? | The average electricity rate in the CenterPoint utility delivery area is 12.97 cents per kWh as of March 31, 2025. |
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What You'll Learn
CenterPoint Energy's history and previous names
CenterPoint Energy, Inc. is an American utility company based in Houston, Texas, that provides electricity and natural gas to customers in Indiana, Ohio, Louisiana, Minnesota, Mississippi, and Texas. The company is headquartered in the CenterPoint Energy Tower at 1111 Louisiana Street in Downtown Houston.
CenterPoint Energy was formerly known as Reliant Energy, NorAm Energy, Houston Industries, and HL&P. In 2002, the company's remaining mostly regulated energy delivery division adopted the name CenterPoint Energy to reflect its central role in the energy value chain and its customers' lives.
In 2003, the former Houston Lighting & Power (HL&P) was split into several companies: Reliant Energy, Texas Genco, and CenterPoint Energy. Until December 15, 2004, CenterPoint Energy and its predecessors operated in various markets under these names, used separately or in conjunction.
In late 2004, four private equity firms—the Texas Pacific Group, the Blackstone Group, Kohlberg Kravis Roberts, and Hellman & Friedman—combined to purchase Texas Genco from CenterPoint. In 2006, Texas Genco was sold to NRG Energy of Princeton, New Jersey.
On April 23, 2018, CenterPoint Energy and Vectren Corporation announced a merger agreement, with CenterPoint as the lead company. The merger was completed on February 1, 2019, and Vectren was delisted from the NYSE. CenterPoint retained the Vectren name for Vectren's service territory until May 3, 2021.
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The company's merger with Vectren Corporation
CenterPoint Energy, Inc. is an American utility company that provides electric and natural gas utility to customers in several markets in the American states of Indiana, Ohio, Louisiana, Minnesota, Mississippi, and Texas.
On April 23, 2018, CenterPoint Energy and Vectren Corporation announced they had entered into a definitive merger agreement, with CenterPoint being the emerging head company. The merger was completed on February 1, 2019, and Vectren was delisted from the NYSE. CenterPoint retained the Vectren name for Vectren's service territory until May 3, 2021.
The combined company, named CenterPoint Energy, is headquartered in Houston, Texas, and has regulated electric and natural gas utility businesses in eight states, serving more than 7 million metered customers. The company's competitive energy businesses include natural gas marketing and energy-related services, energy efficiency, sustainability, and infrastructure modernization solutions, and construction and repair services for pipeline systems, primarily natural gas.
CenterPoint Energy's president and chief executive officer, Scott M. Prochazka, stated that the merger was a "time of transformation" for the industry and that CenterPoint Energy would be well-positioned to deliver traditional energy services with innovative solutions. Vectren's president and chief executive officer, Carl Chapman, expressed confidence in the merger's positive impact on all stakeholders.
Following the merger, the combined company aimed to execute a unified business strategy focused on the safe and reliable delivery of electricity, natural gas, and related services to customers. The merger was expected to create a strong, diversified company with opportunities to leverage combined talent, skills, and resources to enhance customer service levels, provide sustainable and innovative energy solutions, and share best practices across the combined company's footprint.
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Electric vehicle adoption partnership with Ford Motor Company
CenterPoint Energy, Inc. is an American utility company based in Houston, Texas, that provides electricity and natural gas to customers in several markets across the United States. In 2010, CenterPoint Energy formed a notable partnership with Ford Motor Company, a global automotive company, to promote the adoption of electric vehicles (EVs). This collaboration aimed to address the challenges and opportunities presented by the growing EV market.
The partnership between CenterPoint Energy and Ford Motor Company focused on several key aspects. Firstly, they worked together to create consumer outreach and education programs, raising awareness about electric vehicles and their benefits. This included distributing information to various stakeholders, such as customers and policymakers, about the charging requirements and infrastructure needs for supporting the increasing demand for EVs. CenterPoint Energy's expertise in energy utility likely played a crucial role in ensuring that the electrical infrastructure could keep up with the demand for EV charging.
Additionally, the collaboration between the two companies aimed to minimize the emissions and distribution impacts of charging electric vehicles. They planned to achieve this by leveraging statewide system renewable energy resources and promoting more efficient energy use in households. CenterPoint Energy's experience in the energy sector, particularly in Texas, where they have implemented smart meter programs, could have contributed to developing strategies for reducing the environmental footprint of EV charging.
Ford Motor Company, headquartered in Dearborn, Michigan, has been committed to reducing its environmental impact and offering a diverse range of electrified vehicles. The company has developed an electrification strategy that includes introducing a new digitally advanced commercial van in 2026 and two new advanced pickup trucks in 2027, all with lower prices and longer ranges. Ford has also realigned its battery sourcing plan to support current and future electric vehicle production better and reduce costs.
Ford has also formed unexpected partnerships with Tesla, joining the National Charging Experience Consortium to improve EV charging experiences. This collaboration allows Ford EV owners to access Tesla's Supercharger network, addressing a significant concern for potential EV buyers – the availability and reliability of charging stations. By addressing charging infrastructure concerns and expanding access to charging options, Ford's partnerships with CenterPoint Energy and Tesla are expected to accelerate EV adoption and enhance customer experiences.
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The process of reporting a power outage
CenterPoint Energy, Inc. is an American utility company based in Houston, Texas, providing electricity and natural gas to customers in several markets across six states. In the event of a power outage, CenterPoint customers can take several steps to report the issue and stay informed. Here is a detailed guide on the process of reporting a power outage:
Step 1: Recognize the Issue
First, be aware of the potential causes of power outages. In Houston, weather incidents are the most common cause, including flooding, tornadoes, and hurricanes. Other causes may include vehicle or construction accidents, damage to underground lines, animals, human error, or power surges. Stay informed about local weather events that might impact your power supply.
Step 2: Report the Outage
You can report a power outage to CenterPoint in several ways:
- Online Reporting: Visit the CenterPoint website and enter your phone number, meter number, or house number. You can find your meter number on your electricity bill or on the power meter itself.
- Phone Call: Call CenterPoint at 800-332-7143 to report the power outage.
- Outage Tracker Map: Use the Houston Outage Tracker map to report and view outages. Click the "Report" button, then navigate the map to find outages in your area.
Step 3: Stay Informed
Once you have reported the outage, you can track its progress and stay updated:
- CenterPoint Outage Map: CenterPoint offers an improved outage map that allows you to search for power outages by entering your address or zip code. You can zoom in on the map, click on outage pins, and find information about restoration times and the number of customers affected.
- Local News: Follow local news stations for updates, especially if the power outage impacts a large portion of the Houston area.
- Alerts: Set up an online account with CenterPoint to receive alerts through their PAS system. You will need your meter number to sign up for this service.
Step 4: Prepare and Stay Safe
During a power outage, CenterPoint may advise customers to take certain actions to conserve power and natural gas. For example, they may recommend temporarily lowering thermostat settings to conserve natural gas or reducing power usage to support the electrical grid. Stay indoors, especially if there are safety concerns related to the outage cause, such as downed power lines or severe weather conditions.
By following these steps, Houston residents can effectively report power outages to CenterPoint, stay informed about restoration times, and take appropriate actions to conserve energy and maintain safety during outages.
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The impact of Hurricane Beryl on CenterPoint customers
CenterPoint Energy is an American utility company that provides electric and natural gas utility services to customers in several markets across the United States. It is headquartered in Houston, Texas, and serves as the electric company for the city.
On July 8, 2024, Category 1 Hurricane Beryl made landfall in Texas, causing massive power outages and flash flooding. The storm left 2.2 million CenterPoint customers without power, the largest number in the company's history and the state's history. The impact of the hurricane on CenterPoint customers was significant and far-reaching.
CenterPoint customers experienced prolonged power outages due to the storm. Four days after the hurricane, CenterPoint was still working to restore power to hundreds of thousands of customers. The power outages affected people's ability to stay cool as temperatures rose, leading to frustration among residents. The outages also impacted the Houston Zoo, which had to deal with power loss in the new Galapagos Island exhibit and undergo repairs due to damage caused by the hurricane.
In addition to power outages, CenterPoint customers faced other challenges in the aftermath of Hurricane Beryl. The storm caused damage to homes, flooded streets, and exhausted residents. Fallen trees and power lines blocked roads, making it difficult for people to move around their neighborhoods. The Houston Fire High Water Rescue Team was deployed to assist with flooded vehicles and rescue efforts.
Overall, the impact of Hurricane Beryl on CenterPoint customers in Houston was significant, with prolonged power outages, infrastructure damage, and a slow recovery process. The storm's effects lasted over a week, causing inconvenience, frustration, and even danger as residents dealt with the lack of power and extreme heat. The event brought to light the need for improved disaster preparedness and response in the city.
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Frequently asked questions
No, CenterPoint Energy is not the only electric company in Houston. When Texas deregulated its electricity market in 2002, several companies were formed. CenterPoint Energy delivers electricity and maintains the poles and wires. There are over 70 Retail Electric Providers (REPs) in Texas that serve the CenterPoint utility delivery area.
CenterPoint Energy, Inc. was formerly known as Reliant Energy, NorAm Energy, Houston Industries, and Houston Lighting & Power (HL&P).
CenterPoint Energy serves the Houston metropolitan area and surrounding areas of the Texas Gulf Coast.
The average electricity rate in CenterPoint is 12.97 cents per kWh.
You can report a power outage to CenterPoint via phone, online, or through the CenterPoint outage map.
