Beatrice Lang
Clay Electric Cooperative is a member-owned, not-for-profit electric power supplier that has been serving the North Florida community for over 80 years. The cooperative's service coverage area includes 14 counties in North Florida, with district offices in Lake City, Orange Park, Palatka, and Gainesville. Clay Electric provides electricity, outdoor lighting repairs, power restoration services, and more. The company has approximately 165,000 member-owners and its service area covers over 12,900 miles of distribution and transmission lines.
| Characteristics | Values |
|---|---|
| Type | Electric power supplier |
| Location | Keystone Heights, Florida |
| Service area | 14 counties in North Florida, including Clay, Union, Bradford, Alachua, Columbia, Gilchrist, Levy, Dixie, Lafayette, Suwannee, Hamilton, Baker, Putnam, and Marion |
| Services | Electricity provision, outdoor lighting repairs, power restoration, capital credit schemes, vegetation management |
| Business model | Member-owned, not-for-profit cooperative |
| Customer base | Approximately 165,000 member owners |
| Contact | Phone: (800) 224-4917 |
| Website | https://clayelectric.com/ |
| Address | 1797 SW State Road 47, Lake City, FL 32025 |
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What You'll Learn
Clay Electric Cooperative's Lake City address
Clay Electric Cooperative is a member-owned, not-for-profit electric power supplier serving North Florida. It has been serving the community for over 80 years, with its formal organisation in 1937. The cooperative is headquartered in Keystone Heights, Florida, with district offices in Lake City, Orange Park, Palatka, and Gainesville.
The Lake City district office of Clay Electric Cooperative is open and operational. Unfortunately, I could not find the address of the Lake City office. However, you can contact Clay Electric Cooperative's customer service at (800) 224-4917 or (386) 752-7447 to obtain the address or any other information you require.
Clay Electric Cooperative serves 11 cities in Florida, including Gainesville, Lakeside CDP, Fleming Island CDP, Oakleaf Plantation CDP, and Bellair-Meadowbrook Terrace CDP. It is the second-largest electric cooperative in Florida and one of the largest in the United States, covering over 7,000 square miles.
As a cooperative, Clay Electric is committed to providing reliable and affordable electricity to its members. It focuses on excellent customer service and promotes energy efficiency. The cooperative offers convenient locations and a user-friendly website to ensure a seamless experience for its members.
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Clay Electric's services
Clay Electric Cooperative is a customer-focused electric utility company that has been serving the North Florida community for over 80 years. It is an incorporated, member-owned, not-for-profit electric power supplier, democratically organized and controlled by those it serves.
The company's main business is to generate and distribute electricity to its members, with a focus on providing excellent customer service and promoting energy efficiency. Clay Electric Cooperative serves 11 cities in Florida, including Gainesville, Lakeside CDP, Fleming Island CDP, Oakleaf Plantation CDP, and Bellair-Meadowbrook Terrace CDP. With a service area of over 7,000 square miles, Clay Electric is the second-largest electric cooperative in Florida and one of the largest in the United States.
The cooperative offers a range of services to its members, including starting and stopping electric service, billing and payment options, and power outage reporting and updates. Members can manage their service by logging into their online accounts or by calling or visiting a district office in person. Clay Electric Cooperative also offers net metering, which allows customers with solar panels to sell electricity back into the grid, making solar panel installation more economically feasible.
The cooperative is committed to providing reliable and affordable electricity to its members, with an average residential electricity price of 12.72 cents per kilowatt-hour, which is 10.62% less than the state's average rate. Clay Electric Cooperative is also known for its excellent service, with a forecast team to predict and prepare for potential hurricanes and partnerships with organizations like the Cooperative Response Center to assist members during emergencies.
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$1074.45 $1150.26
Billing and payment options
Clay Electric Cooperative Inc. offers its members a variety of billing and payment options. Members can choose the payment option that best suits their individual preferences.
Payment Options
Clay Electric accepts the following payment methods:
- Immediate electronic payment via the Clay Electric website or mobile app. This requires your Clay Electric account number, a valid email address, your checking or savings account number, and the routing number of your bank.
- Automatic monthly payments by bank draft from your savings or checking account. This can be set up via the website or mobile app.
- Credit/debit card payments by Visa, MasterCard, American Express, and Discover.
- Cash payments at payment stations through Fidelity Express or Vanilla Direct at various businesses (such as convenience stores) in the co-op’s service area by using the barcode provided online or on the app. This incurs a convenience fee of $1.50 per transaction.
- Cheque by mail using the payment envelope included with your bill statement each month. Clay Electric Accounts Receivable, P.O. Box 308 Keystone Heights, FL 32656-0308. Please allow at least three to five days for delivery.
- In-person at the front counter, drive-thru window, or drop box at one of the co-op’s six district offices. Please note that payments made via the drop box may not be credited until the next working day.
Billing Options
Clay Electric offers the following billing options:
- Paperless Billing: Receive an email notification when your bill is ready. You can sign up for this option at MyClayElectric.com.
- Preferred Due Date Plan: A special payment plan that allows members to control when their electric bills are due, taking into account that members may receive Social Security, retirement, or disability checks on a date that doesn't coincide with the due date of their electric bills.
- PrePaid Program: Purchase electricity on a pay-as-you-go basis without deposits, late fees, or reconnection fees.
- Auto Pay Program: Your electric bill payment is automatically withdrawn from your bank account on the payment due date. You can sign up for this online, via the mobile app, or by calling or visiting your local district office.
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Power outages
Clay Electric Cooperative is a member-owned, not-for-profit electric power supplier that serves 11 cities in Florida, including Gainesville, Lakeside CDP, Fleming Island CDP, and Lake City. The cooperative has been serving the North Florida community for over 80 years, with a service area of over 7,000 square miles across 14 counties.
Firstly, Clay Electric Cooperative provides an online Power Outage Map on its website. This map allows members to view the general location and the approximate number of power outages on Clay Electric's lines. The map offers two views: by district and by county. When viewing by county, members can zoom in for a more detailed view of the outage location. To protect members' privacy, the map does not display specific street addresses.
Additionally, Clay Electric Cooperative provides updates on major outages through its Facebook page. Members can follow the cooperative on Facebook to receive real-time information about current outages, as well as energy-saving tips and updates.
For those who prefer more direct communication, Clay Electric Cooperative offers a customer service phone number: (800) 224-4917. Members can call this number to report a power outage, ask questions, or receive guidance through the process.
Furthermore, members can visit one of Clay Electric Cooperative's district offices, including the one in Lake City, to seek assistance in person. It is recommended to bring a valid government-issued ID and your service address when visiting the office.
On average, Clay Electric Cooperative experiences roughly 231.58 minutes of outage time per outage. While the cooperative strives to provide excellent service, unexpected power outages can occur. In such cases, members can utilize the resources mentioned above to stay informed and connected until power is restored.
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Contact information
Clay Electric Cooperative is headquartered in Keystone Heights, Florida, with district offices in Lake City, Orange Park, Palatka, and Gainesville. The company serves 11 cities in Florida, including Gainesville, Lakeside CDP, Fleming Island CDP, and Oakleaf Plantation CDP.
Clay Electric Cooperative has a website where you can find information about its services and contact details. The website also provides updates on major outages and energy-saving tips.
The company can be contacted by phone. The customer service phone number is (386) 752-7447, and the number to start or stop service is (800) 224-4917.
You can also visit the nearest Clay Electric Cooperative office in person to request to start or stop service. The Lake City office address is:
1797 SW State Road 47, Lake City, FL 32025, US
When visiting the office, remember to bring a valid government-issued ID and your service address.
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Frequently asked questions
Yes, Clay Electric Cooperative is open in Lake City, Florida.
The address is 1797 SW State Road 47, Lake City, FL 32025, US.
Clay Electric provides electricity, outdoor lighting repairs, power restoration services, trading posts, capital credit schemes, and vegetation management.
You can start or stop your service with Clay Electric Cooperative by logging into your online account, calling their customer service, or visiting their office in person.
