
Energy contracts are legal agreements between energy providers and consumers that set electricity or gas delivery and payment terms. They cover everything from wind and solar power to natural gas and coal. When it comes to electricity, there are a lot of different options and contracts to choose from, including fixed-rate and variable-rate plans. A fixed-rate plan means that your electricity rate will not change for the duration of your contract, while a variable-rate plan means that your rate can change at any time based on market conditions. It's important to understand the terms of your contract, including any early termination fees, and to compare rates from multiple providers to get the best deal.
| Characteristics | Values |
|---|---|
| Contract Length | 6, 12, 24, or 36 months |
| Contract Type | Fixed-rate, variable-rate, short-term, long-term, weather-based, retail electricity service contracts (RESCs), direct access agreements, power purchase agreements (PPAs) |
| Termination Fees | Varies by company and state |
| Customer Service | Should be responsive and helpful in the event of an unexpected outage or billing issue |
| Contract Terms | Should be clearly understood before signing |
| Hidden Fees | May be present in some contracts |
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What You'll Learn

Fixed-rate vs. variable-rate contracts
Fixed-rate and variable-rate contracts are the two main types of electricity contracts. Fixed-rate plans offer convenience, protection, and
A fixed-rate contract means that your electricity rate will not change for the duration of your contract, typically between 12 and 24 months, though they can last up to 36 months. These plans offer price certainty and peace of mind, knowing what to expect on your bill each month. However, even if the energy market takes a dip, your rates are locked in, and you may miss out on potential savings. Fixed-rate plans also usually come with termination fees, so it may be costly to switch providers before the end of your contract.
On the other hand, a variable-rate contract means that your electricity rate can change at any time, based on market conditions. This type of contract offers the flexibility to take advantage of lower prices when they occur and to switch providers without penalty. However, it also leaves you unprotected from utility rate hikes and market conditions that can cause prices to surge. Variable-rate plans do not typically have termination fees, but they are more likely to experience higher rates during peak usage periods.
When deciding between a fixed-rate and variable-rate contract, consider your priorities and preferences. If you want predictability and stability in your billing, a fixed-rate plan may be best. This option is ideal if you're not interested in closely monitoring your energy usage and would rather "set it and forget it." However, if you're willing to be vigilant about your energy usage and take advantage of off-peak hours, a variable-rate plan could offer potential savings. This option is best if you don't mind the commitment of a contract and are willing to keep an eye on market rates to optimize your energy usage.
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Contract length
When deciding on the contract length for your electricity plan, it is important to consider your lifestyle, budget, and energy consumption habits. Short-term contracts, typically those under a year, offer flexibility, allowing you to take advantage of lower rates when demand is low. However, they can be risky as you must be diligent about switching companies to secure better rates. Short-term contracts may also come with variable rates, which can lead to higher prices during certain months or seasons.
On the other hand, long-term contracts, ranging from 12 to 36 months or even up to 5 years, provide stability and predictability. With long-term contracts, you can lock in a rate, making budgeting easier as your energy costs remain consistent. This eliminates the need to frequently shop for new plans or worry about contract renewal. However, long-term contracts may come with early termination fees if you decide to switch suppliers before the end of your contract.
To determine the ideal contract length, consider your energy usage patterns and budget. Calculate your annual energy usage and compare it to the rates offered by different contract lengths. If a particular term length results in a value significantly below your budget, it may be a good option. Conversely, if the value for a given term length exceeds your budget, a shorter-term length might be preferable, provided you are willing to accept the risk of potential future price increases.
Additionally, examine the trend of energy rates over time. If rates are increasing with term length, it indicates an expected future supply shortage. In such cases, a longer-term contract can secure more favourable rates. Conversely, if rates decrease with term length, it suggests anticipated excess supply, making shorter-term contracts more attractive. Ultimately, the decision between short-term and long-term contracts depends on your unique circumstances, energy usage patterns, and financial considerations.
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Customer service
When it comes to customer service, it is important to understand your rights as an energy consumer. Every state has a Public Utility Commission or a related organisation in place to protect your rights. You have the right to choose an electric provider, and you are also protected by non-discrimination laws, which mean that companies cannot deny you service or discriminate based on your income level or location.
Electricity providers must provide a Terms of Service Agreement, which is the customer's contract, outlining the terms and conditions of the electricity supply. They must also make the contract terms and pricing information available in a standardised format, so customers can easily compare different offers. It is important to read this contract thoroughly, as some electricity plans have rates that change monthly, and there may be hidden fees or cancellation fees.
If you experience an unexpected outage or issues with your bill, the electricity company's customer service should be able to help. If the company does not prioritise customer service, you may want to consider switching providers. In some cases, you may be able to switch without incurring any fees, but it is important to review your contract terms to understand any potential penalties.
In the case of disputes, customers have the right to make complaints to the Public Utility Commission, and electric companies are required to investigate these complaints promptly. Additionally, electric companies must keep customer information private and cannot release any customer-specific information to other companies without permission.
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Termination fees
It is important to carefully review the terms and conditions of any contract before signing, as cancellation fees are often included in the fine print. Understanding the cancellation policy of your electricity provider is crucial, as it can help you avoid unexpected costs. Some companies offer plans with little to no exit fees, providing flexibility to switch between energy providers. However, these plans may require thorough research and comparison.
There are different types of termination fees, and it is essential to identify which type your contract includes. Flat termination fees, for example, require a fixed amount to be paid regardless of when the contract is terminated. On the other hand, prorated termination fees decrease the longer you stay in the contract, and liquidated damages termination fees involve the provider estimating the profit lost due to early termination and charging that amount. Some contracts may even include multiple types of termination fees, so it is important to carefully read through the fine print.
If you are considering terminating your contract early, it is recommended to first review the stipulated terms to avoid any costly backlash. Additionally, the Public Utility Commission of Texas allows customers to cancel their contracts up to 14 days before the end date without incurring early termination fees. Alternatively, you can avoid termination fees altogether by waiting for your contract to expire before switching providers.
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Types of energy contract
Energy contracting is not just about selecting the cheapest supplier. Energy suppliers offer a myriad of contractual possibilities, and the type of contract you get offered depends on the status of the market. The more mature a market, the more possibilities there are to fine-tune the properties of your contract to your particular needs.
Fixed-Term Contracts
A fixed business electricity tariff allows you to pre-agree on unit rates with your supplier and pay these rates throughout the duration of the contract. These rates are usually competitive, but it is always a good idea to run a business electricity comparison to ensure you cannot get better rates elsewhere.
Flexible-Term Contracts
Also known as a month-to-month plan, a flexible-term contract allows you to take advantage of market trends more easily and potentially enter your contract when electricity rates are at their lowest. This type of contract offers greater flexibility, as you can shop around for lower rates and change plans more frequently.
Market Offer Contracts
Energy retailers provide this contract with bill credits, discounts, rewards programs, and other incentives for a limited time, known as a 'benefit period', which normally lasts for 12 or 24 months. Retailers set market offer base rates, which means energy prices can change once the benefit period has expired.
Standard Contracts
Standard contracts, also known as standing offers, are government-regulated energy plans. Customers on a standard contract have never switched retailers or have not done so for a few years. These plans usually have less competitive rates than market offers, without benefit periods or customer incentives.
Rolling Contracts
A rolling contract ties you into a new, year-long contract at higher rates. You can sometimes negotiate a new contract on blend and extend terms, which allows you to agree to lower rates by signing up for a new long-term contract with your current supplier.
Deemed Contracts
If your old energy contract expires and it does not outline what will happen after it ends, your energy supplier will automatically move you over to a deemed contract. These are the rates you will pay if your contract states what will happen when it ends. An out-of-contract rate is different from a deemed contract.
It is important to note that the specific types of contracts available to you may vary depending on your location and the energy market.
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Frequently asked questions
Being ""in contract"" means you have signed an agreement with a Retail Electric Provider (REP) and are obliged to honour the terms of that agreement.
There are two main types of electricity contracts: fixed-rate and variable-rate. Fixed-rate contracts offer price certainty as the rate remains the same for the duration of the contract, whereas variable-rate contracts can change at any time based on market conditions.
Fixed-rate contracts offer peace of mind, as you know what to expect on your bill each month. They are also popular due to their transparency and predictability.
The most common length of time to sign a contract is 12 months, but contracts can also be for 6, 24, or 36 months. Short-term contracts offer flexibility but can be risky due to fluctuating prices. Long-term contracts allow you to lock in a rate and budget effectively.
Yes, you can cancel your contract, but you may be subject to an early termination fee. Each company has its own cancellation policy, so be sure to review your contract's terms and conditions.











































