
Electric keys are used for prepaid electricity meters. They are usually small and plastic, and they are inserted into the meter to activate electricity or load credit. They are often shaped like triangles, squares, or crosses, and they can be purchased from hardware stores or online retailers. If lost, damaged, or broken, the energy supplier can provide a replacement.
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What You'll Learn

Electric meter keys are plastic
Electric meter keys are typically made of plastic. They are used to top up prepayment meters for electricity or gas. These keys are coded to your meter only, which prevents theft. If your key is lost, damaged, or broken, you can contact your energy supplier for a replacement. You can also get a quick replacement from a local PayPoint or Payzone location by providing a reference number from your energy supplier.
Electric meter keys are essential for those with prepayment meters, as they allow users to load credit onto their meters and pay for their electricity or gas usage. In some cases, the meter may use a card instead of a key. It is important to note that if you move into a new property and find old keys or cards, you should destroy them to avoid paying the previous occupant's debts.
Keeping your electric meter key or card clean is important for ensuring it functions properly. If your key or card stops working, you can try cleaning it with a dry cloth or toothbrush before contacting your energy supplier for a replacement. Additionally, if your meter screen is blank and there is no electricity, it could be a power cut, and you should check with your neighbours or call the national phone line for power cuts.
When topping up your electric meter key or card, it is important to understand the pricing structure. The electricity used is typically priced at the rate it costs at the time of purchase. However, if you load credit onto your meter before a rate increase, the credit will be billed at the old rate until you top up again with a new key or card that has the new rates. It is worth noting that there may be maximum limits to how much credit you can load onto your meter in advance.
In conclusion, electric meter keys are plastic tools used to top up prepayment meters for electricity or gas. They are coded to specific meters to prevent theft and can be replaced if lost, damaged, or broken. Understanding how electric meter keys work and how to maintain them is crucial for ensuring uninterrupted access to electricity or gas in your home.
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They are used for prepaid electricity meters
An electricity key is used for prepaid electricity meters. These keys are often loaded with credit, which is then used to pay for electricity. When the key is inserted into the meter, the user's details are updated, and electricity is provided. The keys can be topped up at a Post Office, Payzone, or any shop or supermarket with the PayPoint logo.
Electricity keys are coded to specific meters, ensuring that they cannot be used to steal electricity from other meters. This coding means that the electricity is billed at the rate current at the time of insertion, rather than the rate at the time of purchase.
If an electricity key is lost, damaged, or broken, it is important to contact the energy supplier. They may provide a refund of any remaining credit onto a new key. In some cases, proof of purchase of the credit may be required. It is also recommended to keep old keys secure and destroy them if found by new occupants of a property to prevent theft of electricity.
Obtaining a new key can be done in a few ways. The quickest method is to visit a local PayPoint or Payzone location after contacting the energy supplier to obtain a reference number. Alternatively, the energy supplier can send a new key by post, which usually takes three to five days to arrive.
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You can get replacements from your energy supplier
If your electricity key is lost, damaged, or broken, you can get a replacement from your energy supplier. Before you contact them, check if your meter screen is blank and there's no electricity. In this case, it's likely a power cut, so check with your neighbours to see if they have power. If there isn't a power cut, make a note of your meter serial number and then contact your supplier to find out the issue.
If your key is damaged, try cleaning it with a dry cloth or toothbrush and reinserting it. If it still doesn't work, contact your energy supplier so they can send a replacement. If you see an error code, note it down and inform your supplier so they can help solve the problem.
If you need a replacement, let your supplier know, and they'll give you a reference number. You can then take this to a local PayPoint or Payzone to get a new key. Alternatively, your provider can post a new key or card, which usually takes three to five days to arrive.
If you're moving house, it's important to inform your supplier to avoid paying for the previous occupier's debts. Register with your new energy supplier to get a new key. If you switch suppliers, your new provider will send you a new key.
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They are coded to your meter only
Electric meter keys are unique to each meter, meaning they are coded to your meter only. This is to prevent theft. If you lose your key, you can get a replacement from a local PayPoint or Payzone location. Before doing so, you must contact your energy supplier to let them know you need a new key. They will provide you with a reference number, which you can then take to the store. The shop assistant will set up your new key, which you can then activate at home. If you are not in a hurry, your energy provider can also send a new key or card in the post, which usually takes three to five days to arrive.
If you are switching energy suppliers, your new provider will send you a new key or card. Similarly, if you are moving house, you must let your supplier know so that you only pay for the energy you have used. You should destroy any old keys or cards you find in a new property to avoid paying the previous occupier's debts.
If your key is dirty or damaged, you can try cleaning it with a dry cloth or toothbrush. If it still doesn't work, contact your energy supplier for a replacement.
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You can top them up at a Post Office, Payzone, or PayPoint
An electricity key is a device that allows you to top up your electricity supply. These keys can be topped up at a variety of locations, including Post Offices, Payzone stores, and PayPoint outlets. With over 24,000 branches and stores combined, you can easily find a convenient location to top up your electricity key.
When visiting a Post Office or Payzone store, you can access top-up services for a range of energy providers, including Avid Energy, British Gas, Corona Energy, E (Gas and Electricity) Ltd, E.ON, and many more. Simply locate your nearest Post Office or Payzone store and inquire about topping up your electricity key.
PayPoint outlets also offer convenient top-up services for electricity keys. You can use an Energy Credit voucher by inserting your electricity key into the terminal and completing a normal top-up. Alternatively, you can swipe your smart meter card and top up your energy device. Remember to keep your receipt as proof of purchase and for any potential queries.
In addition to these options, you may also be able to top up your electricity key at your local Payzone or PayPoint store, depending on your energy provider. It is recommended to check with your energy provider to confirm the available top-up locations and any specific requirements or instructions for using their services.
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Frequently asked questions
An electricity meter key is typically a small, handheld tool with a triangular or square head. They are often used to open electrical cabinets, gas meters, and water meter boxes.
You can buy electricity meter keys online from retailers like eBay and Walmart, or from a local hardware store.
No, your electricity key will only work with your meter. It is coded specifically to your meter to prevent theft.











































