Wiktor Wise
If you're looking for an electric company in Hollywood, South Carolina, you may be looking for Santee Cooper, South Carolina's largest power and water utility company. Another option is Broad River Electric Cooperative, Inc., which is dedicated to empowering members with the knowledge and tools to take control of their energy costs.
| Characteristics | Values |
|---|---|
| Name | Broad River Electric Cooperative, Inc. |
| Ownership | Owned by its members |
| Objective | Empower members to take control of their energy costs |
| Rate Structure | Designed to help members save money on electricity bills |
| Peak Hours | Most expensive time of day; avoid excessive energy use |
| Annual Meeting | April 1-3, 2025 |
| Newsletter | Monthly, with tips for saving money, time, and aggravation |
| Online Billing and Account Systems | SmartHub |
| Outage Response | Works to restore power as quickly as possible |
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What You'll Learn
- Santee Cooper works to restore power during outages
- Santee Cooper provides safety tips for electricity
- Santee Cooper provides information on outages and power restoration
- Broad River Electric Cooperative's rate structure helps members save on electricity bills
- Santee Cooper is South Carolina's largest power and water utility
Santee Cooper works to restore power during outages
Santee Cooper is South Carolina's largest power and water utility company. It provides power and water across the state and is trusted by many. When an outage occurs, Santee Cooper works to restore power to its customers as quickly as possible. The company takes reliability very seriously and conducts periodic planned outages to repair and enhance its power grid.
Santee Cooper has a Storm Center where customers can monitor outages online. When an outage is reported, the company responds as soon as possible to restore power. They also provide a phone number and an online platform for customers to report power outages. Additionally, Santee Cooper offers a Special Medical Needs Program that provides extra attention and options to customers who rely on life-support devices or have other special medical requirements. These customers are given priority for power restoration during an outage.
The company also provides guidance on what to do if you've been informed that your power cannot be restored until certain repairs are made. In some cases, damage may occur to a part of the electrical system that is the customer's responsibility, and they must hire a private, licensed electrician to make the necessary repairs. After the repairs, the electrician must contact the local building authority to request an inspection. Once the inspection is complete, Santee Cooper can be notified to reconnect the power.
Santee Cooper also offers energy-saving initiatives to help customers reduce their energy consumption and costs. Their online shop provides access to affordable, energy-efficient products, often at discounted prices or with automatic rebates. Additionally, they offer voluntary time-of-use rates for electric vehicle (EV) charging, providing deep discounts for overnight charging. By shifting the use of energy-intensive appliances to off-peak hours, customers can further reduce their energy costs.
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Santee Cooper provides safety tips for electricity
Santee Cooper is South Carolina's largest power and water utility company. It provides electricity and water to customers across the state, including in Hollywood, SC. The company is committed to sharing safety tips and educating its customers on how to stay safe around electricity.
Generator Safety
Santee Cooper offers the following safety guidelines for customers using portable electric generators during extended power outages. The company advises that generators should always be operated according to the manufacturer's instructions and that it is essential to never connect a portable generator to existing house wiring. Instead, connect the generator directly to the appliances. Santee Cooper also emphasizes the importance of operating generators outdoors due to the harmful fumes and combustible fuel they produce. When refuelling, always ensure the generator is turned off and has cooled down. Proper grounding of the generator is also crucial before operating it, and specific instructions can be found in the owner's manual.
Power Line Safety
The company urges customers to be cautious around power lines, as they can be deadly. Before engaging in any activities that involve ladders, roof work, or lifting equipment, carefully inspect the area for overhead power lines, poles, and wires. Be aware of potential lines hidden by trees or buildings. Santee Cooper also advises customers to notify them immediately if they notice any damaged or open equipment related to underground power lines. This includes pad-mounted equipment located along rights-of-way, which should not be tampered with unless necessary. It is crucial to keep children away from such equipment and to maintain adequate spacing when planting vegetation nearby.
Emergency Procedures
In the event of a fallen power line or fire hazard, Santee Cooper provides clear instructions for customer safety. They advise customers to jump as far away from the equipment as possible, landing with both feet together. To reduce the risk of electric shock, hop or shuffle away from the equipment, ensuring your feet remain together. Customers should also be aware of the importance of calling 811 before any digging or excavation work to ensure they don't accidentally strike power lines or other utilities. This service provides colour-coded markings for underground utilities, and customers can request colour charts when calling.
Santee Cooper is dedicated to ensuring the safety of its customers and provides these comprehensive guidelines to prevent electrical hazards and promote safe practices around power sources.
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Santee Cooper provides information on outages and power restoration
In the event of a power outage, Santee Cooper, South Carolina's largest power and water utility, works to restore power as quickly as possible. They conduct periodic planned outages to repair and enhance their grid, ensuring the safety of their teams. Santee Cooper's substations are equipped with circuit breakers that trip when there is an issue, like a tree limb on the line or a lightning strike, to prevent damage to the electrical system. These outages are typically brief, lasting less than a second, but can sometimes cause digital clocks to reset.
Santee Cooper provides multiple avenues for reporting power outages, including an online reporting system and a phone number (888-769-7688). They encourage customers to report problems with streetlights or other outdoor rental lights, as well as partial power issues, where some lights or appliances work while others don't. In such cases, they recommend contacting a certified electrician to inspect the electrical panel and appliances.
The company prioritises restoring power to generating stations and transmission lines first. Next, they focus on customers who provide essential services, such as hospitals, police stations, fire departments, and water and sewer facilities. They then make repairs that will restore power to the greatest number of customers, addressing damaged main feeders. Finally, they restore power to small groups and individual services.
Santee Cooper also offers a Special Medical Needs Program for customers who rely on electrically powered equipment or are on life-support devices. With a doctor's written confirmation, these customers can enrol in the Life Line program, which provides priority status during unexpected outages. Overall, Santee Cooper is committed to providing fast and efficient service during power outages, ensuring the safety and well-being of their customers.
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Broad River Electric Cooperative's rate structure helps members save on electricity bills
The Broad River Electric Cooperative, Inc. has introduced a new rate structure that gives members more control over their electricity bills and makes it easier to save money. The structure consists of three parts: a grid access fee, an energy charge, and a peak demand charge.
The grid access fee, previously known as the facility charge, is a fixed monthly charge that covers the operating costs of providing electricity to homes, such as maintaining power lines, equipment, and labor. The energy charge is the fee for the amount of energy used, measured in kilowatt-hours (kWh) by the meter. One kilowatt-hour (kWh) of electricity is equal to 1,000 watts used per hour.
The key to saving money on your electricity bill is to avoid excessive energy use during peak hours, which is the most expensive time of day. Instead, members are encouraged to shift their energy use to other times of the day when rates are lowest. Broad River Electric has defined its peak hours as:
> SUMMER PEAK HOURS 3–6 p.m., April 1 to Oct. 31
> WINTER PEAK HOURS 6–9 a.m., Nov. 1 to March 31
By adjusting energy use during these peak hours, members can take advantage of low-cost energy and reduce their power bills. The cooperative also provides a range of practical tips and tools on their website to assist members in maximizing their savings, including guidance on shifting energy use to off-peak hours.
The new rate structure took effect at the beginning of the June billing cycle and applied to all energy usage on the first July bill.
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Santee Cooper is South Carolina's largest power and water utility
Santee Cooper provides low-cost, reliable, and environmentally responsible electricity and water services. The company offers a range of energy-saving solutions for homes and businesses, including rebates, low-interest loans, and energy-saving tips. They also have a customer service website and mobile app called My Energy Link (MEL), which provides easy access to affordable, energy-efficient products.
In recent years, Santee Cooper has faced some challenges and controversies. Following the Nukegate scandal and the decision to abandon the construction of two nuclear reactors, the company accrued debts of about $4.4 billion. This led to debates in the South Carolina General Assembly about whether to privatize or reform the utility. Ultimately, a reform bill was passed, overhauling the regulation and oversight of the state-owned utility.
Despite these challenges, Santee Cooper continues to play a crucial role in South Carolina's energy infrastructure. The company has partnered with Dominion Energy to construct the Johns Island-Queensboro 115kV Transmission project, a 5.1-mile-long transmission line on Johns Island. This project has received approvals from relevant state agencies and the United States Army Corps of Engineers. Santee Cooper is committed to improving the quality of life for South Carolinians and fostering innovative partnerships that attract and retain industry and jobs.
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Frequently asked questions
Broad River Electric Cooperative, Inc. serves Hollywood, SC.
Broad River Electric Cooperative, Inc. aims to empower members with the knowledge and tools to help them control their energy costs.
The company advises its customers to avoid excessive energy use during peak hours, which is the most expensive time of day, and instead shift their energy use to times of the day when rates are lowest.
