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Kissimmee Utility Authority (KUA) is the electric company that serves the Kissimmee, Poinciana, and Celebration areas in Osceola County, Florida. KUA provides electric vehicle charging programs, meter-based surge protection, and text-based alert systems to notify customers of active utility scams. They also offer energy assessments and financial assistance programs to help customers manage their energy bills.
| Characteristics | Values |
|---|---|
| Name | Kissimmee Utility Authority (KUA) |
| Services | Electric vehicle charging program, meter-based surge protection, text-based alert system for utility scams, energy assessments, financial assistance programs |
| Environmental Stewardship | Cares for the land, air, water, and wildlife in the community they serve while meeting customer demands for electric service |
| Area Served | Kissimmee, Osceola County, Celebration, and Poinciana |
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What You'll Learn
Kissimmee Utility Authority (KUA)
KUA offers a range of services and programs to its customers. These include an electric vehicle charging program, allowing EV owners to conveniently charge their vehicles at home using KUA's Home EV Charger. KUA also provides meter-based surge protection to help protect customers' appliances. Additionally, KUA offers a text-based alert system that notifies customers of active utility scams in their service territory. Customers can sign up for these alerts by texting SCAMALERT to 877-582-7700.
KUA also assists customers in taking control of their energy bills by offering online and in-person energy assessments that provide energy-saving solutions. Financial assistance programs are also available for customers who may be experiencing financial difficulties. One such program is KUA's Good Neighbor Utility Assistance Fund, which is a voluntary customer contributory program that helps KUA customers pay their utility bills in emergency situations.
KUA is dedicated to serving its customers and the community by providing reliable electric services while also being responsible stewards of the environment. Their programs and services demonstrate their commitment to meeting the needs of their customers and protecting the natural resources of the community.
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KUA's electric vehicle charging program
Kissimmee Utility Authority (KUA) is the electric company serving Kissimmee, Florida. KUA is committed to being a good steward of the environment and cares for the land, air, water, and wildlife in the community it serves.
KUA has introduced an electric vehicle (EV) charging program that allows EV owners to charge their vehicles at home conveniently using KUA's Home EV Charger. This program empowers EV owners to take control of their energy usage and implement energy conservation measures.
The EV charging program is just one of KUA's many initiatives to support its customers and the environment. KUA also offers meter-based surge protection to protect customers' appliances and an alert system to notify customers of active utility scams in their service territory.
Additionally, KUA provides online and in-person energy assessments to help customers identify energy-saving solutions and reduce their energy bills. For those facing financial difficulties, KUA has established the Good Neighbor Utility Assistance Fund, a voluntary contributory program to help customers pay their utility bills in emergency situations.
Through these initiatives, KUA demonstrates its commitment to both its customers and environmental stewardship, ensuring that the demand for electric service is met while also protecting the natural resources of the community.
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Duke Energy
Kissimmee Utility Authority (KUA) is the electric company that serves the Kissimmee, Poinciana and Celebration areas in Osceola County, Florida. KUA provides a range of services to its customers, including an electric vehicle charging program, meter-based surge protection, and text-based alert systems for utility scams. They also offer energy conservation measures and financial assistance programs to help customers manage their energy bills.
As a utility company, Duke Energy in Kissimmee, Florida, would typically offer similar services to those provided by KUA. These services could encompass electricity supply and distribution, as well as additional offerings tailored to the needs of the local community. Duke Energy may have a range of programs and initiatives in place to support its customers, such as energy efficiency programs, billing assistance, and community involvement schemes.
Additionally, Duke Energy may have established partnerships with local organizations and initiatives to promote sustainable practices and environmental stewardship. This could include collaborations with renewable energy projects, energy conservation programs, and community education initiatives to raise awareness about energy efficiency and environmental protection.
Overall, Duke Energy's role in Kissimmee, Florida, is integral to the reliable and sustainable provision of electricity to the community. Their services empower residents and businesses to meet their energy demands while also fostering a responsible approach to environmental stewardship and community engagement.
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KUA's Good Neighbor Utility Assistance Fund
Kissimmee Utility Authority (KUA) is the electric company serving Kissimmee, Florida. KUA provides electric vehicle charging programs, meter-based surge protection, and text-based alert systems to notify customers of active utility scams in their service territory.
KUA also offers financial assistance programs for customers who are experiencing financial difficulties, such as the Good Neighbor Utility Assistance Fund. This fund is a voluntary customer contributory program that helps KUA customers pay their utility bills in emergency situations. Customers who can afford to contribute to the fund can make a small gift that can make a significant difference in the lives of families facing temporary financial problems.
Contributions to the Good Neighbor Utility Assistance Fund can be made in several ways:
- Download the pledge card from KUA's website, sign it and return it with your bill payment. The amount you select on the pledge card will be added as a line item to your utility bill the following month.
- Send a separate check or money order, along with the completed pledge card, directly to KUA at the following address: Good Neighbor Utility Assistance Fund, Kissimmee Utility Authority, 1701 W. Carroll Street, Kissimmee.
- Make a one-time contribution via credit card by visiting the Good Neighbor Fund page and clicking the "Donate" button. No PayPal account is required for this payment method.
- Sign up for the Good Neighbor Round Up program, where customers "round up" the cent portion of their monthly bills to the next dollar. The extra cents go directly to the Good Neighbor Utility Assistance Fund.
All donations to the fund are tax-deductible, and KUA provides donors with a record of their previous year's contributions at the beginning of each year. Additionally, KUA matches dollar for dollar all contributions made by its customers, and the donations are administered by the Osceola County Council on Aging.
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KUA's text-based alert system
Kissimmee Utility Authority (KUA) is the electric company serving Kissimmee, Florida. KUA provides a text-based alert system to keep its customers informed about active utility scams in their service territory. This service is part of KUA's commitment to being good stewards of the environment and the community they serve.
To sign up for KUA's text-based alerts, customers can text SCAMALERT to 877-582-7700. This service is designed to protect customers from falling victim to scams related to their utility services. By signing up, customers can take an extra step to protect their personal information and finances.
In addition to this alert system, KUA offers a range of other customer-centric services. For instance, they provide energy assessments to help customers implement simple energy conservation measures and take control of their energy bills. KUA also offers financial assistance programs, such as the Good Neighbor Utility Assistance Fund, to support customers facing financial difficulties in paying their utility bills during emergencies.
Overall, KUA's text-based alert system is a valuable tool for customers in Kissimmee, Florida. It not only helps protect them from scams but also aligns with the company's environmental stewardship and community-focused values, fostering a positive relationship between the utility provider and its customers.
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Frequently asked questions
Kissimmee Utility Authority (KUA) is the main electric company in Kissimmee, Florida.
The website for Kissimmee Utility Authority is kua.com.
The contact number for Kissimmee Utility Authority is 877-582-7700.
Yes, KUA has a Good Neighbor Utility Assistance Fund, which is a voluntary customer contributory program to help customers experiencing financial difficulties to pay their utility bills in emergencies.
