
If you're wondering which electric utility company serves Kingston, Massachusetts, you're not alone. Multiple companies might serve a single city or town in Massachusetts. The Department of Public Utilities (DPU) regulates investor-owned electric companies in the state, and some towns have their own municipal light plants (MLPs). The largest electric utility company in Massachusetts is National Grid, serving over 3.3 million customers in nearly 900 cities across New England and New York. Eversource is the state's second-largest utility company, serving over 1.3 million electricity customers across 140 communities. Unitil is one of the smaller utility companies in New England, delivering electricity to 100,000 customers.
| Characteristics | Values |
|---|---|
| Name | Eversource |
| Founded | 1966 as Northeast Utilities |
| Type | Massachusetts' oldest and second-largest utility company |
| Coverage | Eastern and Western divisions serving over 1.3 million electricity customers across 140 communities in Massachusetts |
| Monopoly | Yes, delivers electricity to all customers on a monopoly basis |
| Basic Service | Required by state law to provide a "basic service" supply to customers who have not chosen their supplier |
| Renewable Sources | Required to source a certain percentage of their energy from renewable sources |
| Website | www.eversource.com |
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What You'll Learn

Massachusetts' electric utility companies
The Department of Public Utilities (DPU) regulates investor-owned electric companies in Massachusetts, as well as some privately-owned water companies. Municipal Light Plants (MLPs) are also under the limited oversight of the DPU and provide electric and/or gas services in some locations.
Eversource is Massachusetts' oldest and second-largest utility company. It also happens to be the largest in New England, serving New Hampshire and Connecticut as well. In Massachusetts, Eversource has both Eastern and Western divisions, serving over 1.3 million electricity customers across 140 communities.
National Grid, including its Nantucket Electric subsidiary, is the largest electric utility in Massachusetts, serving over 3.3 million customers in nearly 900 cities throughout New England and New York. Its service territory includes 168 communities in Massachusetts.
Unitil Corporation is one of the smaller New England utility companies, delivering electricity to 100,000 customers and gas to 80,000.
In Massachusetts, it is required that all electricity companies get a certain percentage of their energy from renewable sources.
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The Department of Public Utilities (DPU)
The DPU's Consumer Division can assist with billing issues and other concerns. If the DPU oversees the water company that serves your location, they may be able to help with any questions or issues that arise.
In Massachusetts, there are three main investor-owned utility companies: Eversource, National Grid, and Unitil. Eversource is the state's second-largest utility company, serving over 1.3 million electricity customers across 140 communities. It also operates in New Hampshire and Connecticut and is required to provide a "basic service" supply to customers who have not chosen their supplier.
National Grid, including its Nantucket Electric subsidiary, is the largest electric utility in Massachusetts, serving over 3.3 million customers in nearly 900 cities throughout New England and New York. Unitil is one of the smaller utility companies, delivering electricity to 100,000 customers and gas to 80,000.
Even if a municipality is not in an MLP community, it can seek approval from the DPU to offer an aggregation service, often called Community Choice Electricity, to its residents and/or businesses.
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Billing issues and consumer concerns
If you are experiencing billing issues or have other concerns regarding your electric utility company in Kingston, MA, there are a few options you can consider.
Firstly, identify your electric utility company. In Massachusetts, there are three main investor-owned utility companies: Eversource, National Grid, and Unitil. Eversource, founded in 1966 as Northeast Utilities, is the state's second-largest utility company and serves over 1.3 million electricity customers across 140 communities. National Grid, founded in 1990 in the UK, expanded to the US in 2000 and is now the largest electric utility company in Massachusetts, serving over 3.3 million customers in nearly 900 cities throughout New England and New York. Unitil, headquartered in New Hampshire, delivers electricity to 100,000 customers and gas to 80,000. Depending on your location in Kingston, your electric utility company may be one of these three.
Alternatively, your city or town may have a municipally-owned electric company, also known as a Municipal Light Plant (MLP). To clarify which company provides service to your location, you can contact your city or town hall, or use the search function on the Mass.gov website to find your electric company.
Once you have identified your electric utility company, you can address billing issues and consumer concerns through the appropriate channels. Each company will have its own customer service processes, so be sure to check their website or contact them directly for specific guidance. Additionally, the Department of Public Utilities (DPU) regulates investor-owned electric companies and has limited oversight of MLPs. The DPU's Consumer Division may be able to assist with billing issues and other concerns. You can find more information on the Mass.gov website or by contacting the DPU directly.
Furthermore, you may consider using a service like Perch Energy, which can help you analyze your electric bill, find a lower rate, and monitor the market for cheaper plans. They work with a variety of electricity suppliers and can help you navigate the different plans, rates, and energy sources available. Remember, it is always a good idea to compare options and understand your rights as a consumer.
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Electricity suppliers and aggregations
In Massachusetts, there are three main investor-owned utility companies that provide electricity: Eversource, National Grid, and Unitil.
Eversource
Eversource is Massachusetts' oldest and second-largest utility company, also serving New Hampshire and Connecticut. It was founded in 1966 as Northeast Utilities and, after its 2012 merger with Boston-based NSTAR, it became Eversource Energy. Eversource has Eastern and Western divisions in Massachusetts, serving over 1.3 million electricity customers across 140 communities.
National Grid
National Grid is the largest electric utility in Massachusetts, serving over 3.3 million customers in nearly 900 cities throughout New England and New York. It was founded in 1990 in the U.K. and expanded to the U.S. in 2000, focusing on electricity and gas delivery to the Northeast. In Massachusetts, National Grid's service territory includes 168 communities.
Unitil
Unitil is one of the smaller New England utility companies, delivering electricity to 100,000 customers and gas to 80,000. It was founded in 1984 and is headquartered in New Hampshire.
Depending on the location, some cities or towns in Massachusetts have a municipally-owned electric company, or Municipal Light Plant (MLP). These MLPs provide electric and/or gas service in certain locations and are regulated by the Department of Public Utilities (DPU). The DPU also has oversight of the investor-owned electric and gas companies in the state, ensuring fair practices and rates for consumers.
In terms of electricity suppliers and aggregations, Massachusetts requires that all electricity companies source a certain percentage of their energy from renewable sources. This has led to the development of companies like Perch Energy, which helps customers find the best rates and energy sources by analyzing their electric bills and continuously monitoring the supply marketplace. Perch Energy also assists customers in understanding the different plans, rates, and energy sources offered by various electricity suppliers.
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Power outages
In Kingston, Massachusetts, power is provided by Eversource, which also services other areas in the state.
If you experience a power outage, you can report it to Eversource and they will provide you with more information. It's a good idea to keep a handy storm-safety reference, such as the PDF offered by Eversource, which can be useful when your power is out and you don't have access to the internet. This reference should include information on which parts of the power service are privately owned and which parts are maintained by Eversource.
In addition to natural events, power outages may also be caused by system improvements, which can require the temporary interruption of electric service. In such cases, Eversource offers the option to submit and track a request for repair. This can include issues with streetlights that are damaged, flickering, dim, or out of power.
To avoid any issues with billing or other concerns, you can also contact the Consumer Division of the Department of Public Utilities (DPU), which regulates investor-owned electric companies in Massachusetts.
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Frequently asked questions
The electric utility company serving Kingston, MA, may be Eversource, National Grid, or Unitil. These are Massachusetts' three main investor-owned utility companies.
Your city or town may have a municipally-owned electric company, or Municipal Light Plant (MLP).
You can contact the Consumer Division of the Department of Public Utilities (DPU) for help with billing issues and other concerns.











































