
The residents of Poinciana, Florida, face higher electricity rates than the average state price. With no electricity-generating facilities within the city, Poinciana CDP (Census-designated place) residents rely on external power sources. Duke Energy Florida serves the most residential customers in the city. However, Kissimmee Utility Authority (KUA), the sixth-largest utility in Florida, also provides electricity to Poinciana and surrounding areas. KUA offers various programs, such as the Good Neighbor Utility Assistance Fund and electric vehicle charging options. Additionally, Osceola County, where Poinciana is located, ranks 19th in electricity production in Florida, with Orlando Utilities Commission being the largest provider in the county.
| Characteristics | Values |
|---|---|
| Location | Poinciana, Osceola County, FL |
| Electricity Providers | Duke Energy Florida, Kissimmee Utility Authority (KUA), Orlando Utilities Commission |
| Electricity Rates | 16.89 cents per kilowatt hour (higher in December) |
| Average Monthly Bill | $171.23 (highest in August) |
| CO2 Emissions | 312,221,322.66 kg (50th highest in the state); 4,120.21 kg per person (95th highest in the state) |
| Renewable Energy Sources | 7.04% of total energy production |
| Number of Customers | Duke Energy Florida: 7,987 residential customers; KUA: ~93,000 customers |
| Additional Services | KUA offers EV charging, meter-based surge protection, and a Good Neighbor Utility Assistance Fund |
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$23.27
What You'll Learn
- Duke Energy Florida has the most customers in Ponciana
- Kissimmee Utility Authority (KUA) is the sixth-largest utility in Florida
- KUA offers a text alert system for active utility scams
- Florida Public Utilities offers rebates for energy-efficiency upgrades
- Poinciana's electricity is generated outside the city

Duke Energy Florida has the most customers in Ponciana
Duke Energy Florida is the main electricity supplier in Ponciana, Florida, with an estimated 7,987 total residential customers. This is a significantly higher number of customers than any other electricity supplier in the city.
The residents of Ponciana CDP have to source their power from outside the city limits because there are no electricity-generating facilities within the city. The residential electricity rate is 16.89 cents per kilowatt-hour, which is 19.01% higher than the average state price of 14.20 cents and 1.39% above the national average of 16.66. The average monthly residential electric bill for a resident in the city is $171.23 per month, with the highest bills typically coming in August. December is the month when electric rates are at their highest.
Duke Energy Florida's high number of customers in Ponciana can be attributed to the fact that it is the main electricity supplier in the city. Additionally, the company's rates are competitive, and it offers a variety of payment options and services to its customers. Duke Energy Florida also has a strong presence in the state, providing electricity to numerous cities and towns.
Other electricity providers in Osceola County, Florida, include the Kissimmee Utility Authority (KUA), Orlando Utilities Commission, and Florida Public Utilities. KUA, the sixth-largest utility in Florida, serves approximately 93,000 customers in Kissimmee and the surrounding areas. The Orlando Utilities Commission is the largest electricity provider in Osceola County in terms of megawatt hours sold.
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Kissimmee Utility Authority (KUA) is the sixth-largest utility in Florida
KUA offers a range of services to its customers, including an electric vehicle charging program that allows EV owners to charge their vehicles at home using KUA's Home EV Charger. They also provide a text-based alert system that notifies customers of active utility scams in their service territory. In addition, KUA is committed to environmental stewardship and protects the community's land, air, water, and wildlife resources while meeting customer demands for electric service.
KUA serves the residents of Poinciana, CDP, in Osceola County, Florida. Poinciana residents have to obtain their electricity from outside the city limits as there are no electricity-generating facilities within the city. The residential electricity rate in Poinciana is 16.89 cents per kilowatt-hour, which is higher than the average state price of 14.20 cents. Duke Energy Florida is another electricity supplier in the city, with an estimated 7,987 total residential customers.
Orlando Utilities Commission is the largest electricity provider in Osceola County when calculated by megawatt hours sold. The county ranks 19th highest out of 67 counties in Florida for electricity production, generating a total of 4,578,002.18 megawatt hours. While renewable electricity fuel sources account for only a small percentage of the county's total energy production, Osceola County is ranked 665th in the nation for total megawatt hours from sustainable sources.
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KUA offers a text alert system for active utility scams
Kissimmee Utility Authority (KUA) is the electricity utility provider for Poinciana, Florida. Residents of Poinciana CDP have to get their power from outside city limits because there are no electricity-generating facilities within the city.
KUA has introduced a text-based alert system to warn customers about active utility scams. Customers can opt into the program by texting SCAMALERT to 877-582-7700. The phone number used to send the text must be registered to the customer's KUA account.
The scam alert program sends text messages to customers in real time, informing them of active scams and directing them to a webpage (kua.com/scamalert) with specific details. This includes the date the scam was reported, the scammer's claim and instructions, and any associated images or screenshots.
KUA's text alert system is part of its ongoing efforts to protect customers from scammers and their evolving tactics. The company also educates customers about scam awareness through in-person workshops and external communication via radio, newspaper, and social media. KUA encourages customers to report scams or attempted scams, helping to alert the community and stop scammers.
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Florida Public Utilities offers rebates for energy-efficiency upgrades
Poinciana, Florida, is a CDP (Census-designated place) in Osceola County, Florida. Duke Energy Florida is the largest electricity supplier in the city, with an estimated 7,987 total residential customers. However, as there are no electricity-generating facilities within the city, the inhabitants of Poinciana CDP have to get their power from outside city limits.
Florida Public Utilities is a subsidiary of Chesapeake Utilities Corporation, an energy delivery company publicly traded on the New York Stock Exchange. Florida Public Utilities offers rebates and incentives for residential and commercial customers who make energy-efficiency upgrades. These rebates and incentives can help customers conserve energy and save money.
In Florida, mechanical systems are typically the largest energy users in homes, so they are often targeted for incentive programs. For example, rebates are offered for servicing HVAC systems and ductwork, which can be a major source of energy loss. Similarly, rebates may be available for upgrading to energy-efficient water heaters, as heating water is the second-largest energy use in most Florida homes.
To help customers identify potential efficiency upgrades, utilities have started offering audit programs. These audits can range from free walk-through inspections to professional energy ratings. Before making any major upgrades, it is recommended to consult a professionally trained energy efficiency expert.
Florida Public Utilities' rebates and incentives for energy-efficiency upgrades not only benefit customers by reducing their energy costs but also contribute to broader goals of energy conservation and addressing environmental concerns.
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Poinciana's electricity is generated outside the city
Poinciana, Florida, is unique in that it does not have any electricity-generating facilities within its city limits. Instead, the city's power is sourced from outside its borders. This means that the residents of Poinciana rely on external energy suppliers to meet their electricity needs.
The residential electricity rate in Poinciana is 16.89 cents per kilowatt-hour, which is higher than both the average state price of 14.20 cents and the national average of 16.66 cents. This results in an average monthly residential electric bill of $171.23 for the city's residents. While there are five electricity providers in Osceola County, Duke Energy Florida is the largest supplier in Poinciana, with an estimated 7,987 total residential customers.
The absence of local electricity-generating infrastructure in Poinciana highlights the city's dependence on external energy sources. This situation is not unique to Poinciana, as other cities in Florida, such as St. Cloud, also lack electricity-generating facilities within their boundaries. This centralised model of energy production and distribution is common in modern societies, where specialised infrastructure and expertise are required to generate power efficiently and reliably.
The electricity consumed in Poinciana primarily comes from fuel sources such as natural gas, solar power, and landfill gas. Natural gas dominates the energy mix in Osceola County, accounting for 92.42% of the fuel sources used in electricity production. While renewable energy sources are also utilised, they represent a smaller proportion of the total energy generation. Osceola County ranks 665th in the nation for total megawatt hours from sustainable sources, with renewable electricity fuel sources accounting for only 7.04% of the county's total energy production.
The external generation of electricity in Poinciana has implications for the city's carbon emissions. The city's electricity consumption results in significant CO2 emissions, totalling 312,221,322.66 kilograms. This places Poinciana as the 50th highest emitter out of 960 cities in the state. On a per-person basis, the city ranks 95th in the state for emissions per capita from electricity use, with an average of 4,120.21 kilograms of CO2 emissions per person. These figures highlight the environmental impact of the city's energy consumption, even though the electricity is generated outside the city limits.
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Frequently asked questions
Kissimmee Utility Authority (KUA) serves Poinciana, FL, and the surrounding areas.
The average monthly residential electric bill for Poinciana, FL, residents is $171.23 per month.
The highest average electricity bill for Poinciana, FL, residents is in August.
Orlando Utilities Commission is the largest electricity provider in Poinciana, FL, by megawatt hours sold.











































