Otis Singleton
Maryland has a variety of electric companies serving its different regions. The official electric choice shopping website of the Maryland Public Service Commission allows customers to shop for offers from verified utility suppliers. Some of the electric utility companies in Maryland include the Baltimore Gas & Electric Company (BGE), the Potomac Edison Company, the Southern Maryland Electric Cooperative (SMECO), and the Choptank Electric Cooperative. Each company provides contact information for general inquiries, outages, and emergencies.
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What You'll Learn
Contact information for utility companies
Electric Companies
For general inquiries, outages, or downed wires, Baltimore Gas & Electric Company (BGE) can be reached at 1-800-685-0123 or 1-877-778-2222, respectively. The Southern Maryland Electric Cooperative (SMECO) can be contacted for outages on 1-877-747-6326 and for customer service on 1-888-440-3311. A&N Electric Cooperative Outages and office inquiries can be directed to 757-787-9750. For the Town of Berlin Electric Outages, use 410-641-2770 or 410-641-1333. Choptank Electric Cooperative can be reached at 877-892-0001 for member services and at 800-410-4790 for outage reporting.
Gas Company
The Maryland Public Service Commission regulates landline phone service for Comcast Phone of Northern Maryland, Comcast Business Communications, and Verizon.
Water Companies
WSSC Water provides a 24-hour call center for emergencies such as broken water mains or sewer backups. Their emergency number is 301-206-4002, and they also offer a non-emergency line at 301-206-4003. Additionally, they can be reached via a mobile app or at [email protected]. Artesian Water Maryland can be contacted at 443-245-7777 or toll-free at 800-332-5114, and their email is [email protected].
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Easton Utilities
John E. Hines III, Vice President of Electrical Projects and Public Services, is responsible for overseeing all aspects of energy delivery, from transmission to distribution to customers. Hines, a registered professional engineer in Maryland since 2002, joined Easton Utilities after holding several positions as an electrical engineer and project manager for companies specialising in energy generation and supply.
Paula I. Taylor, Director of Customer Experience, oversees customer service, billing, and collections. She joined Easton Utilities in 2014, bringing over 23 years of experience in customer service and collections in the utilities sector. Taylor is a native of Talbot County and currently resides in Dorchester County, where she is actively involved with her local church.
Mr. Christie, whose first name is not provided, leads the development of Easton Utilities' information systems infrastructure and communications technology. With over 30 years of experience in the technology field, he possesses the managerial skills needed to deploy the rapidly evolving information technology that Easton Utilities uses to conduct its operations and serve its customers.
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Baltimore Gas & Electric Company (BGE)
The Baltimore Gas & Electric Company, commonly known as BGE, is a large utility company that provides electricity to the state of Maryland. BGE has been serving the Baltimore area for many years and is a well-known name in the community. As a utility company, BGE plays a crucial role in ensuring that residents have access to reliable and affordable energy services.
BGE offers a range of services to its customers, including electric outage support and general inquiries. The company can be contacted via dedicated phone lines for these specific issues. In the event of electric outages or issues with downed wires, customers can reach out to BGE on 1-877-778-2222. For general inquiries, the number is 1-800-685-0123.
As a utility company, BGE is subject to regulation by the Maryland Public Service Commission, which oversees the provision of utility services in the state. This includes ensuring fair pricing and maintaining service quality standards for customers. BGE works closely with the Commission to adhere to these standards and provide reliable services to Maryland residents.
In addition to its role in providing electricity, BGE also has a natural gas business, serving customers in the Baltimore area. The company offers a range of services related to natural gas, including support for gas emergencies and assistance with billing inquiries. BGE's focus on both electricity and natural gas allows it to serve a diverse range of customer needs and contribute to the overall energy landscape in Maryland.
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Maryland Public Service Commission
The Maryland Public Service Commission (PSC) is an independent administrative agency within the state government that regulates public utilities and certain taxi and other passenger services in Maryland. It is responsible for enforcing the state statutes in the Public Utilities article of the Annotated Code of Maryland.
The PSC regulates and sets tariff rates for natural gas, electricity distribution, local telephone, water, and sewage disposal companies. It also monitors vehicle safety, liability insurance limits, schedules of operation, and rates and services for all regulated carriers, except railroads. The PSC licenses drivers of taxicabs in Baltimore City, Cumberland, and Hagerstown, as well as other passenger-for-hire vehicles carrying 15 or fewer passengers.
The Maryland PSC has several divisions that carry out specific functions. The Public Utility Law Judge (PULJ) Division, formerly known as the Hearing Examiner Division, conducts hearings and issues proposed orders, which may be appealed to the full commission. The Accounting Investigations Division audits the financial filings of regulated public utilities, including utility fuel costs and natural gas procurement strategies, and advises the Commission during periodic fuel-cost hearings. The Staff Counsel Division provides legal representation for staff witnesses before the Commission, while the Executive Secretary is the principal contact for external entities doing business with the PSC and is responsible for the daily operations of the Commission.
Additionally, the PSC has an inspection function that evaluates the operating records of utility companies, investigates utility service problems, and tests gas, electric, and water meters for accuracy. This division also assesses construction requests for power plants and high-voltage transmission lines, ensuring compliance with federal safety requirements for natural gas and hazardous liquid pipelines.
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Electric choice shopping website
In Maryland, utility customers have a choice when it comes to their electricity supply. Instead of relying solely on your utility company, you can opt to purchase electricity for your residence from a retail energy supplier. This option is particularly useful if you are looking for the lowest price, stable pricing, green energy options, or other value-added services. Senate Bill 1 of the 2024 Maryland General Assembly session brought about significant changes to the retail energy supply marketplace, strengthening oversight and enhancing consumer protections. Consequently, some retail suppliers have opted to no longer provide supply to residential customers.
When considering a switch in electricity suppliers, it is essential to verify pricing, terms, and conditions before finalizing any contract. In the event of a discrepancy between a supplier's offer on the Commission's website and their own website, the supplier must honour the terms that are more favourable to the customer.
To make an informed decision, you can utilize electric choice shopping websites such as PAPowerSwitch, which is the official electric shopping website of the Pennsylvania Public Utility Commission. By entering your zip code, you can instantly compare electricity plans, rates, and suppliers in your area. PAPowerSwitch also provides information on business plans and renewable energy options. It is worth noting that competitive offers may not be available in all areas, and you will need to decide between a fixed or variable rate.
By exploring these electric choice shopping websites, Maryland residents can compare prices, assess contract terms, and make a well-informed decision about their electricity supplier. This empowers consumers to find the best fit for their needs, whether it's stable pricing, green energy initiatives, or other value-added services.
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Frequently asked questions
Maryland has several electric companies, including Baltimore Gas & Electric Company (BGE), Easton Utilities, Potomac Electric Power Company (Pepco), and A&N Electric Cooperative.
For general inquiries, the contact number for BGE is 1-800-685-0123, and for electric outages or downed wires, the number is 1-877-778-2222.
For emergencies or downed wires, the contact number for Pepco is 1-877-PEPCO-62 (877-737-2662), and for customer service, the number is 202-833-7500.
You can shop and compare offers from verified utility suppliers at the official electric choice shopping website of the Maryland Public Service Commission.
