Molly Ayala
The Queensland Government offers electricity rebates to eligible households to help with the rising cost of living. The rebates are applied directly to electricity bills and vary in amount, ranging from $300 to $1000. Households with eligible embedded network customers will receive a $300 rebate as a lump sum credit, while Queensland households will receive a $1000 rebate in 2024-2025. Seniors, pensioners, and concession cardholders may be eligible for additional rebates. The Queensland Government's website provides information on eligibility and how to apply for the rebates.
| Characteristics | Values |
|---|---|
| Rebate amount | $1000 |
| Eligibility | Residential customers with an electricity account and separate electricity meter |
| Timing | From 1 July 2024 |
| Payment method | Automatically credited to eligible customer bills |
| Additional benefits | Seniors, pensioners and concession card holders may receive additional rebates |
| Embedded network customers | Eligible for the rebate; no need to apply |
| Households with card-operated electricity meters | Rebate transferred to orange power cards |
| Other rebates | Commonwealth Government Rebate of $150, Queensland Electricity Rebate of $372 |
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What You'll Learn
Queensland electricity rebate eligibility
The Queensland Government has announced a Cost of Living Rebate for Queensland electricity customers for 2024-25. Households will get $1,000 off their electricity bills. The rebate will be automatically credited to eligible residential customer bills from 1 July 2024. There is no need to apply.
To be eligible for the rebate, residential customers must have an electricity account with their electricity retailer or embedded network operator on 1 July 2024 and be separately metered and charged for their electricity consumption.
Customers whose premises are not separately metered or who don't receive a separate electricity bill (e.g. where electricity is included as part of their rent) will not be eligible to receive the rebate payment. Seniors, pensioners, and concession card holders could get even more through the Queensland Electricity Rebate.
Households using card-operated electricity meters will have the rebate transferred to their orange power cards (linked card). Look for the 'Australian Government Energy Price Relief Plan Rebate' or similar on your bill.
The Australian Government is providing $3.5 billion to extend and expand the Energy Bill Relief Fund and provide relief to eligible households and small businesses through electricity bill rebates in the 2024–25 financial year. Eligible small businesses in privately-owned embedded networks who are separately metered for their electricity consumption will also be eligible for two $325 rebates.
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Queensland electricity rebate amount
The Queensland Government has announced a Cost of Living Rebate for Queensland electricity customers for 2024-25. Households will get $1,000 off their electricity bills. The rebate will be automatically credited to eligible residential customer bills from 1 July 2024. There is no need to apply for this rebate. However, to be eligible for the rebate, residential customers must have an electricity account with their electricity retailer or embedded network operator on 1 July 2024 and be separately metered and charged for their electricity consumption.
In addition to the $1,000 rebate, eligible Queensland households will also receive a $300 rebate in 2024-25 from the Australian Government's Energy Bill Relief Fund. This will be paid in $75 quarterly instalments from July 2024, October 2024, January 2025 and April 2025. This rebate will be automatically applied to all eligible accounts.
The Queensland Government also provides a $372 Queensland Electricity Rebate, which is applied to bills on a quarterly basis. Seniors, pensioners and concession card holders could get an even higher rebate through this scheme.
The Commonwealth Government has also announced that all households will receive a $150 electricity rebate, which will be automatically applied in two $75 quarterly instalments in July and October 2025. Eligible seniors, pensioners and concession card holders will receive this payment in addition to the Queensland Electricity Rebate.
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Queensland electricity rebate timing
The Queensland Government has announced a Cost of Living Rebate for Queensland electricity customers for 2024-25. The rebate will be $1,000 and will be automatically credited to eligible residential customer bills from 1 July 2024. The exact timing will depend on individual billing cycles.
Embedded network customers do not need to apply for the rebate. Their embedded network operator will lodge a claim with their retailer on their behalf. Most embedded network customers should receive the rebate as a one-off lump sum credit on their electricity bill in the second half of 2024. However, it could take several months for the rebate to appear on the bill. If the rebate hasn't been received by 31 December 2024, customers should contact their embedded network operator directly.
In addition to the Queensland Government rebate, the Commonwealth Government has announced that all households will receive a $150 electricity rebate, which will be automatically applied in two $75 quarterly instalments in July and October 2025. Eligible seniors, pensioners, and concession card holders will receive this payment in addition to the Queensland Electricity Rebate.
Households using card-operated electricity meters will have the rebate transferred to their orange power cards.
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Queensland electricity rebate payment methods
The Queensland Government offers electricity rebates to eligible households to help with the cost of living. The rebates are applied directly to electricity bills, and there is no need for eligible households to apply for them.
The Queensland Government Cost of Living Rebate is a $1,000 lump sum credited to electricity bills from 1 July 2024. It will appear as a separate credit on electricity bills issued after this date.
The Commonwealth Government Rebate is a $300 rebate paid in $75 quarterly instalments from July 2024 to April 2025. This rebate is also automatically applied to eligible households and will appear on electricity bills issued after the payment date.
For eligible embedded network customers, the rebate will be a one-off lump-sum credit on their electricity bill in the second half of 2024.
Households using card-operated electricity meters will have the rebate transferred to their orange power cards.
To be eligible for the rebate, residential customers must have an electricity account with their electricity retailer or embedded network operator on 1 July 2024 and be separately metered and charged for their electricity consumption. Seniors, pensioners, and concession cardholders may be eligible for additional rebates.
For more information on eligibility and how to apply, residents can visit the Queensland Government website.
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Queensland electricity rebate contact information
Queensland households will receive a Cost of Living Rebate on their electricity bill in 2024–2025. Households will get $1,000 off their electricity bills. The rebate will be automatically credited to eligible residential customer bills from 1 July 2024. Embedded network customers do not need to apply for the rebate. Your embedded network operator will lodge a claim with their retailer on your behalf. Most embedded network customers should receive the rebate as a one-off lump sum credit on their electricity bill in the second half of 2024. However, it could take several months for the rebate to be applied and appear on your bill. If you haven’t received the rebate by 31 December 2024, contact your embedded network operator directly.
If you don't already receive the $372 Queensland Electricity Rebate, which is applied to bills on a quarterly basis, find out the requirements and if you are eligible. Eligible embedded network customers will receive the $300 rebate as a lump sum credit. Seniors, pensioners and concession card holders could get even more through the Queensland Electricity Rebate.
The Queensland Government is asking all embedded network owners to notify their electricity retailer as early as possible after 1 July 2025 of the number of eligible residents they had in their embedded network on 1 July 2025. To be eligible for the rebate, residential customers must have an electricity account with their electricity retailer or embedded network operator on 1 July 2024 and be separately metered and charged for their electricity consumption.
To contact the Queensland Government regarding electricity rebates, you can refer to the following details:
- Visit the Ergon Energy Queensland website for more information.
- Contact the person/organisation sending your electricity bill.
- Call 13 QGOV (13 74 68) for more information on government assistance.
- Visit the Your Energy Savings website for information on saving energy and money, as well as government assistance.
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Frequently asked questions
The Queensland Government provides electricity rebates to eligible households to help with the cost of living.
The rebate is \$1,000, credited as a lump sum to electricity bills from 1 July 2024. It will appear as the 'Queensland Government Cost of Living Rebate' on your bill.
Residential customers with an electricity account and separate metering for their electricity consumption are eligible. Seniors, pensioners, and concession card holders may receive additional benefits.
