Otis Singleton
Moving to a new place can be a stressful time, and there are many things to consider, such as bills, utilities, and other administrative tasks. One of the crucial steps is notifying your electric company about your move to ensure a smooth transition and avoid any problems or unexpected charges. It is important to inform your current energy supplier about your relocation and provide them with the necessary details. This article will guide you through the process of when and how to notify your electric company when you move.
| Characteristics | Values |
|---|---|
| When to notify the electric company | At least 48 hours before vacating the property |
| How to notify | By phone or online |
| What to do on the day of the move | Take meter readings or organise for someone from the utility company to do this |
| What to do with the readings | Make a note of the readings or take a photograph for evidence |
| What to do after moving into a new home | Notify the utility company, find the contact details for the utility suppliers, and contact them with your personal details and meter readings |
| How to find the utility suppliers for the new home | Visit the Find my Supplier website or phone the meter number helpline |
| How to find the best deal | Fill in your postcode on an online price comparison site |
| How to avoid exit fees | Research and compare utility companies |
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What You'll Learn
Notify your current energy supplier
When moving house, it is important to notify your current energy supplier at least 48 hours before you move out. This is to let them know what's going on and to provide them with the date you're moving out and your new address for billing purposes. You can either call them or use the moving home portal on their website if they have one. Some providers, such as Virgin Media, recommend that you contact them up to six weeks in advance.
On the day of the move, you should take meter readings at your property, or arrange for someone from the utility company to come and do this for you. You should always make a note of the reading or take a photograph for evidence if needed for future reference. If you are renting, it is worth contacting your landlord to confirm that you have taken the necessary meter readings and share the details with them. If you own the home, it is useful to leave the new occupants the details of the utility providers you used, along with a record of the meter readings.
If you are moving within the same council area, your local council can set up a new account for your new property at the same time. If you are moving outside the area, you will need to contact your new council to let them know the date you are moving in.
Once you are settled into your new home, you should notify your new utility company. You will be put on a 'deemed contract' with the energy company that has been supplying the property. It is a good idea to shop around and check that you are getting the best deal.
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Take meter readings
Taking meter readings is an important step when moving house. It ensures that you are not overcharged for your energy usage and that you are only paying for the utilities you have consumed. Here are some detailed steps to guide you through the process:
Before Moving Out
It is essential to notify your current energy supplier about your relocation at least 48 hours in advance. Provide them with your moving date and new address. They will use this information to arrange a final meter reading or request that you take the reading on the day of your move. You can also request a technician to come and take the reading for you.
On the Day of Moving Out
Take a meter reading at your old property. Note down the reading or take a photograph as evidence for your records. If you are renting, share the reading with your landlord. If you own the property, leave the meter reading details along with the utility provider's information for the new occupants.
When Moving In
As soon as you arrive at your new home, locate the gas and electricity meters and take the first readings. Again, make sure to note down the readings or take photos for your records. You can then contact the utility suppliers for your new home and provide them with these initial readings.
Finding the Best Deal
Once you have the initial readings, you can start researching the best deals for your utilities. Use price comparison websites to find the most competitive rates in your area. You can also combine your gas and electricity deal with the same company to save on costs. Check if there are any deals or promotions for new customers, such as the first few months free.
Switching Providers
If you are not satisfied with the current utility supplier at your new home, you can switch to a different provider. Contact your chosen supplier and provide them with your personal details and the initial meter readings. They will handle the cancellation with the previous supplier, sending you all the relevant account information.
Taking meter readings and informing your utility providers is a crucial step in the moving process. It ensures that you are only paying for the energy you have consumed and that there are no unexpected charges. By following the steps outlined above, you can efficiently manage your utility accounts during your move.
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Contact your new energy supplier
Contacting your new energy supplier is an important step in the moving process. Here are some detailed steps to guide you through this process:
Identify your new energy supplier:
First, you need to find out which energy company supplies your new home. The previous occupants should ideally leave details of the energy suppliers they used, but if they haven't, you can use the meter number helpline or contact your local electricity distribution company.
Contact the supplier:
Once you have identified your new energy supplier, get in touch with them as soon as possible. Provide them with your personal details and inform them that you are the new occupant. You can do this by calling them or setting up an account online.
Provide meter readings:
Taking initial meter readings is crucial when you move into a new home. You can either do this yourself or arrange for someone from the utility company to come and do it for you. Make sure to note down the readings or take a photograph as evidence for future reference.
Shop around for the best rates:
When you move into a new home, you will automatically be placed on a temporary tariff by the previous occupant's energy supplier. It is a good idea to shop around and compare rates from different energy suppliers to find the best deal for your needs. Websites like Which? can help you compile a list of companies offering competitive rates in the market.
Switch suppliers if needed:
If you find a better deal with another energy supplier, don't hesitate to switch. The new company will handle the cancellation with your previous supplier, and they will send you all the relevant account information.
Understand your contract:
Keep in mind that most energy companies require you to sign a contract for a minimum period, usually 1-2 years. Be sure to understand the terms and conditions of your contract, including any potential early termination fees.
Remember, it is in your best interest to contact your new energy supplier as early as possible to ensure a smooth transition and to avoid any unnecessary charges.
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Shop around for the best deal
When you move into a new home, the previous occupants should leave the details of the utility providers they used. If they don't, you'll need to find out who the supplier was and contact them. You will be put on a temporary energy tariff by the provider that supplied energy to the property before you moved in, which is often costly. So, it's important to shop around for the best deal.
When you move, you'll automatically be put on a standard tariff, so it's worth shopping around to check you're getting the best deal. You can use energy comparison and switching sites to find the companies offering the most competitive rates on the market. You can also compare electricity plans and providers in your area on free energy marketplaces like Choose Energy. Enter your ZIP code to instantly compare electricity plans for your home. PAPowerSwitch is another such marketplace, where you can compare prices and make the switch in just a few minutes.
You can also check Google Live and Trustpilot ratings to ensure you're getting a good level of customer service. While going with the cheapest tariff might be tempting, this doesn't always equate to a high standard of service.
Your bill is made up of the amount of energy you consume, multiplied by the price per unit. The price per unit can vary according to the time of day you use your electricity, the kind of contract you're on, and where you live. So, it's worth considering your priorities and preferences to pick the best provider for your energy needs. For example, if you're at home a lot in the evenings from Monday to Friday, a single-rate tariff could be a good choice as you'll pay the same rate whatever the time of day. However, if you want to actively manage your energy use, a market retail plan could save you money.
You can also consider bill credits, which can help you lower your monthly bill if you fall within the required usage tier. For example, Discount Power's Bill Credit Bundle 12 and Bill Credit Bundle 24 plans discount your bill by $125 if you use at least 1,000 kWh of electricity.
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Cancel your existing service
Notify your current energy supplier of your move at least 48 hours in advance. Provide them with the date you're moving out and your new address for the final bill. You can also ask them to arrange a meter reading or take a reading yourself on the day of the move. Keep a note of the figure so that you can check your final bill.
If you're moving out of a rental property, it's critical to disconnect your utilities to avoid the next tenants from enjoying the energy you pay for. You can organise the disconnection for the day after you move out. While you can organise a disconnection at any time, give your energy provider at least a week's notice to avoid any hassles.
If you're moving within the same council area, they can set up a new account for your new property. If you're moving outside the area, contact your new council to let them know the date you're moving in.
If you're moving within the same area, you may be able to keep your current utility company and simply transfer your services to your new address. Many providers have portals on their websites where you can request a home move. Check with your supplier as soon as your moving date is confirmed. Some providers may require up to six weeks' notice.
If you're moving to a different area, you'll need to find a new utility company. Take meter readings at your new property and contact the supplier to set up an account. You'll be placed on a 'deemed contract' with the energy company that previously supplied the property until you find a new supplier.
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Frequently asked questions
It is recommended to notify your electric company at least 48 hours before you move out of your current residence.
You will need to provide them with the date you're moving out and your new address. They will also need to take a meter reading or ask you to do so on the day of your move.
The electric company will arrange for a technician to take the final meter reading and send you the final bill. You may also need to pay any early termination fees if applicable.
You will need to contact the current electricity supplier at your new place to set up an account. You can then decide whether to stick with the current supplier or switch to a new one based on the best rates available.
