Beatrice Lang
If you're looking to transfer your electricity provider in Cookeville, TN, you've got a few options. The Cookeville Electric Department provides electricity to the city, and Upper Cumberland Electric Membership Corporation (UCEMC) is another member-owned electric provider in the area. Both providers offer multiple ways to pay your bill, including online, by phone, by mail, or in person. You can usually get same-day service if you go to the Municipal Building before 2:00 p.m. To transfer your electricity service, you'll need to contact the provider directly and find out their specific requirements.
| Characteristics | Values |
|---|---|
| Name | Upper Cumberland Electric Membership Corporation (UCEMC) |
| Website | www.ucemc.com |
| Address | PO Box 572, Cookeville, TN 38503-0572 |
| Phone Number | 1-800-261-2940 |
| [email protected] | |
| Payment Methods | Debit, Credit Card, E-check, Bank Draft, Cash, Check, Phone, Mobile App ("City of Cookeville Utilities"), Online |
| Application Requirements | Residential Application, Proof of Occupancy, Two Forms of Identification |
| Same-Day Service | Available if applying before 2:00 p.m. at the Municipal Building |
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What You'll Learn
Payment methods for Upper Cumberland Electric Membership Corporation (UCEMC)
Upper Cumberland Electric Membership Corporation (UCEMC) offers several ways to pay your electric bill. You can pay your bill in person, online, by phone, or by mail. Here is a detailed breakdown of each payment method:
In-Person Payments
You can pay your UCEMC electric bill in person by visiting any UCEMC office during business hours, which are typically 8 a.m. to 4:30 p.m., Monday through Friday, excluding holidays. You can pay with cash, check, or money order. Some UCEMC offices also have drive-thru options for bill payments only. Additionally, kiosk and payment drop box options are available at the Carthage District office. Payments made after office hours can be deposited at the night depository of each district office, but these payments will not be posted until the next business morning.
Online Payments
UCEMC offers the convenience of paying your electric bill online through their official website, www.ucemc.com, or via their mobile app, UCEMC. To use these payment methods, you must first create an online account using your UCEMC account number and a valid email address. Online payments can be made using a credit or debit card for an additional fee of 2.45% or by e-check for a $1.00 fee per transaction. Payments can be made immediately or scheduled for a future date.
Phone Payments
You can also pay your UCEMC bill by phone using an e-check. To set up this payment method, you need to create a payment profile for the e-check account through the UCEMC website. Phone payments are posted immediately.
Mail Payments
Finally, you can choose to mail in your UCEMC electric bill payment. Mailed payments will be processed on the day they are received by UCEMC.
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Applying for utility service in Cookeville, TN
Applying for utility services in Cookeville, TN, is a straightforward process. The City of Cookeville's Customer Service/Billing Department handles connections, disconnections, and billing for utility services provided by the city. These include electricity, water, sewer, and natural gas.
If you're applying for residential utility services, you'll need to fill out a Residential Application form, which you can download from the Cookeville website. There is a non-refundable application fee, and an additional $20 non-refundable charge for each service requested. For commercial business services, you'll need to fill out a Business Application form, also available on the website.
You can usually get same-day service if you apply at the Municipal Building before 2:00 p.m. on the day the service is requested. Remember to bring a copy of your lease if you're renting. You can contact the Customer Service team via email at [email protected] for any queries or clarifications.
Additionally, the City of Cookeville offers a Budget Billing Program, which allows customers to request billings of their utility costs in eleven equal monthly installments throughout the year. The twelfth month's billing will be adjusted for any over or underpayment. To enrol in this program, you must apply during the month of May each year.
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Kiosk locations for in-person payments
The City of Cookeville encourages its citizens to pay their utility bills online. Customers can pay their bills using a credit card, debit card, or e-check. However, a convenience fee of up to 2.45% is charged for each transaction. An e-check incurs a fee of $1.00.
The City also offers a mobile app called "City of Cookeville Utilities" that is available on the Apple App Store and the Google Play Store.
For those who would still like to pay their utility bills in person, there are convenient PaySite kiosks in the KUB service area that accept cash or check payments. These kiosks are available in both English and Spanish and work like an ATM, with easy-to-follow touch screens and keyboards. To start the payment process, you can either scan your KUB bill stub or enter your 10-digit account number. It is important to note that the kiosks do not give change, so any excess cash inserted will be credited to your KUB account.
The kiosk addresses and hours are listed on http://paysitekiosklocator.com/, along with information on whether the kiosks are operational or out of service. One such kiosk location is Quick Stop, which is open from 6 a.m. to midnight and is located at 315 Merchant Drive.
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Requirements for new UCEMC electric accounts
The Upper Cumberland Electric Membership Corporation (UCEMC) provides electricity to Cookeville, TN. UCEMC is a not-for-profit, member-owned electric provider with rates approximately 20% lower than the national average.
To set up a new UCEMC electric account, a new member must submit a Residential Application and a Proof of Occupancy form with proof of ownership or a lease agreement. Applicants will also need to provide two forms of identification, such as a driver's license, social security card, birth certificate, passport, or credit card. If the application is for new construction or a location requiring a new meter to be set, a Residential Load Sheet will also need to be completed. The application and required documents may be submitted in person, by fax, or by mail to one of UCEMC's four district offices, or by email to [email protected].
Once UCEMC has received all the required documents, they will determine the necessary fees and deposit based on board policy for Residential Service Applicants. Fees and deposits must be paid before the service is established in the applicant's name.
UCEMC offers several convenient ways to pay your bill, including in person at a district office, by fax, or by mail, or through the night depository at each district office. Bills may also be paid at banks or via online banking.
The Cookeville Electric Department also provides power to the city of Cookeville, TN, and strives to provide the best quality power and customer service while keeping prices low and minimizing service interruptions.
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Contact details for UCEMC district offices
The Upper Cumberland Electric Membership Corporation (UCEMC) is a member-owned electric provider. The contact details for UCEMC's district offices are not readily available online. However, UCEMC's headquarters are located at 907 Main St N Carthage, TN 37030.
The UCEMC website provides a contact form that customers can fill out to get in touch with a Member Services Specialist during normal business hours, Monday through Friday, from 8 a.m. to 5 p.m.
Additionally, UCEMC offers multiple ways to pay your electric bill, including online through your account, by phone, or by mail. You can also pay where you shop, using the Pay Where You Shop option.
For those looking to transfer their electric service in Cookeville, TN, the local electric provider is the Cookeville Electric Department. While their specific contact details are not readily available, they are a department of the City of Cookeville, which has a general address of:
Cookeville City Hall
45 E Broad St
Cookeville, TN 38501
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Frequently asked questions
You can transfer your electricity at the Cookeville Electric Department, located at 55 W Davis Rd.
You can pay your utility bill online using a credit card, debit card, or e-check. You can also pay by phone by calling 931-286-7021. Cash and check payments are accepted at the customer service counter and the drive-through window at City Hall.
Bills may be paid Monday through Friday, 8:00 a.m. to 4:30 p.m. at the Municipal Building.
You will need to contact your local district office to find out the specific requirements for transferring your electric service to a new location.
You will typically need to provide a Residential Application, Proof of Occupancy form, and two forms of identification, such as a driver's license, social security card, birth certificate, or passport.
