Beatrice Lang
Whirlpool has recalled several electric ranges over the years due to various safety concerns. In 2004, Whirlpool voluntarily recalled 24,500 freestanding ranges, double ovens, and oven-microwave combinations due to faulty wiring that could cause a short circuit and pose a shock hazard. More recently, in 2019, Whirlpool recalled glass cooktops with touch controls due to burn and fire hazards, as the cooktop surface elements could turn on by themselves. This issue affected models manufactured from December 2016 to July 2019 and sold from March 2017 through August 2019. Whirlpool has offered free repair or replacement options for affected customers.
| Characteristics | Values |
|---|---|
| Number of Units Recalled | 24,500 |
| Product Name | Freestanding ranges, double ovens, and oven-microwave combinations |
| Manufacturer | Whirlpool Corp. of Benton Harbor, Michigan |
| Hazard | Faulty wiring that can overheat, melt through insulation, and cause a short circuit |
| Incidents/Injuries | No reports of incidents |
| Remedy | Consumers should immediately stop using the product, unplug it, and contact Whirlpool for a free repair |
| Price Range | $850-$3740 |
| Recall Date | 2004 |
| Other Recalls | Whirlpool Glass Cooktops (2019), Whirlpool Brand Microwave Hood (US and Mexico) |
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What You'll Learn
- Whirlpool recalled 24,500 freestanding ranges, double ovens, and oven-microwave combinations in 2004 due to faulty wiring
- Whirlpool's Oven-Micro Combo was priced between $2200 and $2720
- Whirlpool's Double Wall Oven was priced between $930 and $1350
- Whirlpool's hazardous glass cooktops were sold at Lowe's, The Home Depot, and Best Buy
- Whirlpool received 133 reports of incidents involving cooktop surface elements turning on by themselves, resulting in 14 reports of heat damage and four reports of items catching on fire
Whirlpool recalled 24,500 freestanding ranges, double ovens, and oven-microwave combinations in 2004 due to faulty wiring
In 2004, Whirlpool recalled 24,500 of its freestanding ranges, double ovens, and oven-microwave combinations due to faulty wiring. The affected products were manufactured in the United States and sold at department stores, mass merchandise stores, appliance stores, and by home builders nationwide. The recall was conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC) to prevent potential injuries.
The faulty wiring in the recalled Whirlpool appliances could pose a safety hazard to consumers. The wiring could overheat, melt through the insulation, and cause a short circuit. This could lead to a shock hazard for consumers if the appliance is not properly grounded. Fortunately, Whirlpool had received no reports of incidents related to the faulty wiring at the time of the recall.
The recall affected the Whirlpool Oven-Micro Combo, the Whirlpool Double Wall Oven, the KitchenAid Oven-Micro Combo, and the KitchenAid Free Standing Range. The affected units were sold between April 2004 and July 2004, with the Whirlpool Oven-Micro Combo selling for between $2,200 and $2,720, the Whirlpool Double Wall Oven for between $930 and $1,350, the KitchenAid Oven-Micro Combo for between $2,300 and $3,740, and the KitchenAid Free Standing Range for between $850 and $1,230.
Consumers who owned any of the recalled Whirlpool products were instructed to immediately stop using the product and unplug it by shutting off the fuse or circuit breaker. They were also advised to contact Whirlpool to schedule a free repair. Whirlpool provided a toll-free number for consumers to call and schedule the repair, which was available Monday through Friday and on Saturdays.
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Whirlpool's Oven-Micro Combo was priced between $2200 and $2720
In 2004, Whirlpool recalled 24,500 of its Freestanding ranges, double ovens, and oven-microwave combinations due to faulty wiring. The recalled products were manufactured in the United States and sold at department, mass merchandise, and appliance stores nationwide, as well as by home builders, from April 2004 through July 2004. The faulty wiring in these appliances could overheat, melt through the insulation, and cause a short circuit, potentially posing a shock hazard to consumers if the appliance was not properly grounded.
Among the recalled products was the Whirlpool Oven-Micro Combo, which was priced between $2200 and $2720. Other recalled products included the Whirlpool Double Wall Oven, priced between $930 and $1350, the KitchenAid Oven-Micro Combo, priced between $2300 and $3740, and the KitchenAid Free Standing Range, priced between $850 and $1230.
Consumers who had purchased these products were instructed to immediately stop using them, unplug them by shutting off the fuse or circuit breaker, and contact Whirlpool to schedule a free repair. Whirlpool provided a toll-free number for consumers to call and schedule the repair, which was available Monday through Friday and on Saturdays with varying hours.
In 2019, Whirlpool also recalled glass cooktops with touch controls due to burn and fire hazards. The recalled cooktops were manufactured from December 2016 through July 2019 and sold at various retailers, including Lowe's, The Home Depot, and Best Buy, from March 2017 through August 2019. The cooktop surface elements could turn on by themselves, resulting in heat damage to nearby items and, in some cases, items catching on fire. This recall affected Whirlpool, KitchenAid, and JennAir brands, with model numbers indicating the specific brand.
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Whirlpool's Double Wall Oven was priced between $930 and $1350
Whirlpool has recalled a number of cooking products due to faulty wiring, which poses a safety risk. The affected products include freestanding ranges, double ovens, and oven-microwave combinations. All of the appliances use faulty wiring, which can overheat, melt through the insulation, and cause a short circuit. They may also pose a shock hazard to consumers if the appliance is not properly grounded. The recall includes 24,500 Whirlpool Double Wall Ovens, which were priced between $930 and $1350.
The Whirlpool Double Wall Oven was sold by department, mass merchandise, and appliance stores nationwide, as well as home builders, from April 2004 through July 2004. The model and serial numbers for the affected products can be found on a label inside the door of the units. Consumers who have purchased the recalled Whirlpool Double Wall Oven or any of the other affected products are advised to immediately stop using the product and unplug it by shutting off the fuse or circuit breaker.
Whirlpool is offering a free repair for the recalled products. Consumers can contact Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair. It is important for consumers to act on this recall to prevent any potential safety hazards.
In addition to the recall of the Whirlpool Double Wall Oven, there have been other instances of Whirlpool recalling cooking products due to safety concerns. In 2019, Whirlpool recalled glass cooktops with touch controls due to burn and fire hazards. The affected cooktops were sold under the Whirlpool, KitchenAid, and JennAir brands and were manufactured from December 2016 to July 2019. Consumers reported incidents of the cooktop surface elements turning on by themselves, resulting in heat damage to nearby items and, in some cases, items catching on fire.
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Whirlpool's hazardous glass cooktops were sold at Lowe's, The Home Depot, and Best Buy
Whirlpool has recalled several of its glass cooktops due to safety concerns. The affected models were sold at Lowe's, The Home Depot, Best Buy, and other home improvement stores. The recall was announced in August 2019 and affected cooktops sold from March 2017 through August 2019. The cooktops were priced between $1,150 and $2,500.
The recall includes Whirlpool, KitchenAid, and JennAir glass cooktops with touch controls. The cooktops were sold under various brand names, including Whirlpool, KitchenAid, and JennAir. The recall covers specific model and serial numbers, which can be found printed on the underside of the cooktop. The model numbers that start with "W" are Whirlpool, "K" for KitchenAid, and "J" for JennAir.
Whirlpool received numerous reports of the cooktops turning on by themselves, resulting in heat damage to nearby items and even fires. There were also two reports of minor burn injuries. In total, Whirlpool received 133 reports of the surface elements activating unintentionally.
The company advised customers with a recalled cooktop to stop using it immediately and turn off the unit at the circuit breaker. Customers should also avoid leaving flammable materials or empty cookware on or near the cooktop. Whirlpool offered free replacement cooktops and installed them for free.
In addition to the glass cooktops, Whirlpool has also recalled other cooking products in the past. In 2004, Whirlpool recalled freestanding ranges, double ovens, and oven-microwave combinations due to faulty wiring, which posed a potential shock hazard. The company also recalled other products such as microwave hoods, wall ovens, and freezers in subsequent years due to various safety concerns.
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Whirlpool received 133 reports of incidents involving cooktop surface elements turning on by themselves, resulting in 14 reports of heat damage and four reports of items catching on fire
Whirlpool has issued recalls for several of its electric ranges, including freestanding ranges, double ovens, and oven-microwave combinations. These recalls were due to faulty wiring, which posed safety hazards to consumers. In 2019, Whirlpool also recalled glass cooktops with touch controls due to burn and fire hazards. The affected models were manufactured from December 2016 to July 2019 and sold under the Whirlpool, KitchenAid, and JennAir brands.
Upon learning of these incidents, Whirlpool took prompt action and advised consumers to stop using the affected products immediately. The company offered free repairs or replacements for the faulty units. Consumers were instructed to unplug the units by shutting off the fuse or circuit breaker and to contact Whirlpool to schedule a free repair or replacement.
The Whirlpool recall of cooktops with glass surfaces and touch controls was conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The recall affected products sold under the Whirlpool, KitchenAid, and JennAir brands, with model numbers indicating the specific brand. This proactive approach by Whirlpool ensured consumer safety and helped prevent further incidents and injuries.
Whirlpool's commitment to producing high-quality products and ensuring consumer safety is evident in their swift response to the reported incidents. By offering free repairs and replacements, the company took responsibility for the faulty products and worked to enhance the consumer experience. This recall serves as a testament to Whirlpool's dedication to standing behind their products and continuously striving for improvement.
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Frequently asked questions
Whirlpool recalled 24,500 Freestanding ranges, double ovens, and oven-microwave combinations due to faulty wiring. The recalled products were sold from April 2004 through July 2004.
Whirlpool recalled glass cooktops with touch controls due to burn and fire hazards. The affected models were manufactured from December 2016 to July 2019 and sold from March 2017 through August 2019.
Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair or replacement.
