Otis Singleton
Middle Tennessee Electric is a local, electric distribution cooperative that provides electricity and support to its members, which include residential, commercial, and community members. It is headquartered in Murfreesboro, Tennessee, and has been serving the Middle Tennessee area since 1936. Middle Tennessee Electric's crew and operation teams work around the clock to ensure that its members have access to electricity for their daily needs. The cooperative also provides various services such as home energy audits, cost calculators, heating and air conditioning solutions, education and training, and ditch inspection and tree trimming.
| Characteristics | Values |
|---|---|
| Type of company | Electric distribution cooperative |
| Type of ownership | Not-for-profit and member-owned |
| Number of employees | 500-999 |
| Revenue | $250M-$500M |
| Number of customers | More than 170,000 |
| Commercial clients | Nissan Motor Manufacturing Corporation, Ingram Book Group, Essex |
| Subsidiary | Customers Care |
| Headquarters | Murfreesboro, Tennessee |
| Address | 2156 Edward Curd Lane, Franklin, TN 37060 |
| Phone number | 1-877-777-9020 |
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What You'll Learn
Middle Tennessee Electric Membership Corporation
As a not-for-profit and member-owned cooperative, MTE is committed to helping its members, businesses, and communities thrive by providing affordable, reliable, and safe electricity, as well as outstanding member service. MTE offers a range of services, including home energy audits, cost calculators, heating and air conditioning solutions, education and training, ditch inspection, and tree trimming.
The cooperative also operates a subsidiary, Customers Care, which provides firefighting and lifesaving equipment for volunteer fire departments and ambulances. MTE's commercial clients include Nissan Motor Manufacturing Corporation, Ingram Book Group, and Essex.
MTE's headquarters are located in Murfreesboro, Tennessee, and it has a Board of Directors that oversees its operations. The cooperative has a strong focus on community and economic development, and its crews and operation teams work around the clock to ensure reliable electricity for its members.
With a commitment to being more than just a utility or public power company, MTE aims to be the trusted energy partner, advisor, and provider of choice for those living and working in Middle Tennessee.
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Electricity, Oil & Gas
Middle Tennessee Electric is a local, electric distribution cooperative that serves its communities by providing electricity and support for comfortable, affordable, and convenient living. It is one of the largest electric cooperatives in the United States, distributing electricity to more than 170,000 residential and commercial members. Middle Tennessee Electric is a not-for-profit and member-owned cooperative, committed to helping its members, businesses, and communities thrive with electric, community, and economic opportunities.
The cooperative offers a range of services beyond electricity distribution. It provides education and training services to members, elected representatives, managers, and employees. Additionally, it offers ditch inspection, tree trimming, and heating and air conditioning solutions. Middle Tennessee Electric also operates a subsidiary, Customers Care, which provides firefighting and lifesaving equipment for volunteer fire departments and ambulances.
In terms of competition, Middle Tennessee Electric faces rivalry from other companies in the Electricity, Oil & Gas industry. Some of its top competitors include Craighead Electric, SpringNet, PES Energize, and Alianza. These companies operate in similar spaces, providing electricity, oil, and gas-related services to their customers.
To maintain its competitiveness, Middle Tennessee Electric invests in various technologies, such as goo.gl, Drupal, Microsoft SharePoint, and DoubleClick. The cooperative also prioritizes cybersecurity by working to attract cyber experts to protect their systems from potential cyberattacks.
Middle Tennessee Electric is committed to providing reliable and safe electricity to its members. Its modern electric grid automatically reports most outages and service issues, and its member support team is readily available to address any concerns or issues related to electric service, community efforts, billing, account questions, and more.
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Customer Care
Middle Tennessee Electric is a local, electric distribution cooperative that provides electricity and support to its customers. It is committed to helping its members, businesses and communities thrive with electric, community, and economic opportunities.
Middle Tennessee Electric's customer care is handled by a dedicated member support team that is ready to help address any concerns or issues related to electric service, community efforts, and more. The team can be reached via phone or messaging services, with multiple contact options available on their website, MTE.com/ContactUs.
The member support team provides assistance with a range of queries, including billing and account questions, as well as offering expert advice on efficiency and renewable energy options. They also provide information about service disruptions and outages, which can be found on their website at MTE.com/ServiceConcerns.
In addition to their member support team, Middle Tennessee Electric also operates a subsidiary, Customers Care, which provides firefighting equipment for volunteer fire departments and lifesaving equipment for ambulances and rescue squads. This subsidiary further extends their commitment to supporting the communities they serve.
Middle Tennessee Electric also offers various online tools and resources to enhance their customer care. Their modern electric grid automatically reports most outages and service issues, ensuring prompt response and resolution. Additionally, their website provides useful features such as service request completion at MTE.com/StartStopMove and easy access to local office locations at MTE.com/OfficeLocations.
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Community involvement
Middle Tennessee Electric is a local, electric distribution cooperative that serves its communities by providing electricity and support for comfortable, affordable, and convenient living. As a not-for-profit and member-owned cooperative, Middle Tennessee Electric is committed to helping its members, businesses, and communities thrive with electric, community, and economic opportunities.
The cooperative provides a range of services to its members, including 24/7 support for service disruptions and outages, billing and account assistance, and expert advice on efficiency and renewables. Middle Tennessee Electric also offers home energy audits, cost calculators, heating and air conditioning solutions, education and training services, ditch inspection, and tree trimming.
In addition to its core services, Middle Tennessee Electric is actively involved in the community through its subsidiary, Customers Care, which provides firefighting and lifesaving equipment for volunteer fire departments and ambulances. The cooperative also has initiatives to support cyber security in rural communities and has testified before a Congressional panel on the issue.
Middle Tennessee Electric's community involvement extends to its appointment of local leaders to its Board of Directors. For example, Maureen Thornton, President & Chief Executive Officer for Visit Franklin, was appointed to the Board, demonstrating the cooperative's commitment to local representation and decision-making. Overall, Middle Tennessee Electric's community efforts go beyond providing electricity to include economic development, community support, and representation in governance.
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Competitors
Middle Tennessee Electric Membership Corporation, headquartered in Murfreesboro, Tennessee, is one of the largest electric cooperatives in the United States. It distributes electricity to over 170,000 residential and commercial members. Middle Tennessee Electric is a not-for-profit, member-owned electric distribution cooperative that provides electricity and support to its members, helping them live comfortably, affordably, and conveniently.
Some of the top competitors of Middle Tennessee Electric include:
- Craighead Electric
- SpringNet
- PES Energize
- Alianza
Craighead Electric Cooperative Corporation is a member-owned electric cooperative that provides electricity to its members in eight counties in North-Central Arkansas. SpringNet is a telecommunications company that provides internet, voice, and data services to businesses and residential customers in the Springfield, Missouri area. PES Energize is an electric cooperative that provides electricity to its members in parts of Tennessee, Georgia, and Alabama. Alianza is a cloud-based communications platform that enables service providers to deliver voice, video, and data services to their customers.
Middle Tennessee Electric also faces competition from other utilities and public power companies in the region, as well as from alternative energy sources and energy efficiency measures. The company's commitment to its members, communities, and economic opportunities helps it maintain its position as a trusted energy partner and advisor in Middle Tennessee.
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Frequently asked questions
Middle Tennessee Electric is a local, electric distribution cooperative that provides electricity and support to its communities.
Middle Tennessee Electric is located at 2156 Edward Curd Lane, Franklin, Tennessee.
Middle Tennessee Electric's mission is to provide affordable, reliable, safe electricity and outstanding member service.
Middle Tennessee Electric employs between 500 and 999 people.
The top competitors of Middle Tennessee Electric include Craighead Electric, SpringNet, PES Energize, and Alianza.
