Wiktor Wise
If you're unsure who supplies electricity to your home in the south-east, there are several ways to find out. You can search your email inbox for terms like 'electricity', 'energy', or 'gas', or check your smart meter's In-Home Display unit for account information. If you've recently moved, you can ask the letting agent, landlord, or previous tenant. If you've been in your home for a while, you can contact your local electricity distribution company or use an online search tool by entering your postcode and property name/number. Your electricity supplier is different from your network operator, which maintains the wires that bring electricity to your home.
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What You'll Learn
How to find your electricity supplier
If you're unsure who your electricity supplier is, your distribution network operator (DNO) will be able to tell you. Your DNO maintains the wires that bring electricity to your home or business and is different from your energy supplier. Your energy supplier is the company you pay to use electricity.
To find your electricity supplier, you first need to check who your network operator is. This is the company that owns and operates the cables in your area. You can find your network operator by checking your electricity bill for a 'Distributor ID' number, or by visiting the Power Cut 105 website and entering your postcode. Remember, your network operator is not the same as your energy supplier.
Once you know your network operator, visit their website to search for your electricity supplier. You can usually search using your property's postcode, but some network operators might ask you to fill in a form.
- Scottish and Southern Electricity Network
- Northern Powergrid
- Electricity North West
- SP Energy Networks
- UK Power Networks
An MPAN (Meter Point Administration Number) is a unique ID for your electricity supply. It helps energy companies keep track of how much electricity you use and ensures they send the right bills to the right people.
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The difference between an electricity supplier and operator
If you live in the South East of England, you can find out who your electricity supplier is by looking at your electricity bill. This will identify your utility supplier and typically separates out their distribution charges and fees.
Now, your electricity supplier is different from your electricity network operator. Your electricity supplier is the company that you pay to use electricity. Your electricity network operator maintains the wires that bring electricity to your home or business. They help connect your home to electricity and can move your electricity meter. They also fix power cuts that are not caused by a problem inside your home.
An electricity transmission operator moves electricity over long distances using power lines from power stations to different parts of the country. An electricity distribution network operator (DNO) takes that electricity and delivers it to homes and businesses using smaller power lines and cables. Think of it like this: transmission networks are like motorways, moving lots of electricity quickly over long distances. Distribution networks are like smaller roads, bringing electricity to your street and home.
Some homes and businesses are connected to independent distribution networks. An Independent Distribution Network Operator (IDNO) takes care of a smaller part of the electricity network.
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What to do if your power is out
If you live in South East England and your power is out, there are several steps you should take to stay safe and protect your appliances. Firstly, confirm what is happening. Check your main electric panel to see if a breaker has tripped. If you detect common causes of power outages, they may give you a clue about what is going on. For example, check if the street lights are out or if your neighbours are also experiencing a power cut. If the problem appears to be local, call your neighbours to see if they are experiencing the same issue.
If the power cut is local to your home, check your distribution network operator (DNO). Your DNO should be able to tell you who your electricity supplier is. If you live in England, you can call 105 for free to be connected to your DNO. They will also be able to fix any power cuts that aren't caused by a problem inside your home.
In the event of a power cut, it is important to protect your appliances and electronics. Power surges can damage sensitive equipment and large appliances, so unplug everything if you can do so safely. Keep the refrigerator and freezer doors closed to prevent food from spoiling. Refrigerated food can be consumed up to four hours after the power goes out. If the power is out for longer, pack items with ice in a cooler to keep them below 40°F.
If the power is out for more than a day, discard any medication that should be refrigerated, unless the drug's label says otherwise. Consult your doctor or pharmacist for a new supply. You should also be cautious when using a generator. They can be helpful when the power goes out, but they should always be used outdoors and at least 20 feet away from windows, doors, and attached garages. Keep the generator dry and protected from rain or flooding, and always follow the manufacturer's instructions.
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How to switch electricity suppliers
If you're looking to switch electricity suppliers, there are a few things you should keep in mind. First, it's important to know that your electricity supplier is different from your distribution network operator (DNO), which is the company that maintains the wires that bring electricity to your home. To find out who your DNO is, you can call 105 for free if you live in England.
Once you've confirmed that your DNO is different from your electricity supplier, you can start shopping around for a new supplier. It's a good idea to compare different suppliers' tariffs to find the best deal for you. You can use a price comparison website to check suppliers' tariffs, but keep in mind that not all websites show the same options, so it's worth checking multiple sources.
Before switching to a new supplier, you should also check that your electric meter will work on your new tariff. If you have a smart meter, for example, you'll need to make sure it can work in 'smart mode' after switching. Smart mode means your meter automatically sends readings to your supplier.
When you've chosen a new supplier, they will arrange a switch date with your current provider and confirm your new tariff. You'll also get a 14-day cooling-off period during which you can cancel your switch without paying any exit fees. Once the switch is complete, you'll start paying your new supplier and provide them with opening meter readings to start your supply.
Keep in mind that if you're on a fixed tariff contract with your current supplier, you may have to pay an exit fee to leave early, unless you have 49 days or less left on your contract. However, even with an exit fee, you might save more by switching to a supplier with lower rates.
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How to find your electricity tariff
If you're unsure who your electricity supplier is, your distribution network operator (DNO) will be able to tell you. If you live in England, Scotland, or Wales, you can call 105 for free to be connected to your DNO. If you live in Northern Ireland, call 03457 643643. You can also enter your postcode on the energy networks website to find out.
Once you know who your electricity supplier is, you can find out what tariff you're on by checking your bill. Your bill will contain a 'Distributor ID' number, which can help you find out which network operator looks after your connection. Remember that your network operator is not the same as your energy supplier.
There are several types of electricity tariffs to choose from, each with its own advantages and disadvantages. Here are some of the most common types:
- Time-of-use tariffs: These tariffs offer multiple unit rates for day and night use, with night-time use usually cheaper than daytime use. This can be good for electric vehicle owners with home chargers, as EV charging tariffs charge lower rates at night. Examples include Economy 7 and Economy 10.
- Prepayment tariffs: On these tariffs, you pay for your energy before you use it, sometimes called 'pay as you go' (PAYG). Prepayment tariffs are often more expensive than other tariffs, but if you don't owe money to your supplier, you could save money by switching to a credit tariff.
- Dual fuel tariffs: With this type of tariff, you get your gas and electricity from the same supplier and receive a single bill for both. While this can sometimes be more expensive than separate tariffs, it can also result in good deals and means you only have one point of contact for both your gas and electricity.
- Fixed tariffs: Fixed tariffs offer price certainty, as your rates will stay the same during the fixed period, even if the cost of energy changes.
- Standard variable tariffs: On a standard variable tariff, your rates will change throughout the year as energy prices fluctuate. This type of tariff may be the most expensive option for some customers.
To find the best tariff for your needs, it's important to run an energy comparison, taking into account factors such as your usage, current deal, and location. You can use price comparison websites or tools like Uswitch to compare deals from different suppliers and find the cheapest option for you.
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Frequently asked questions
There are several ways to find out who your electricity supplier is. You can call 105 for free to be connected to your distribution network operator, who should be able to tell you. You can also check online by entering your postcode on your distribution network operator's website.
Your electricity network operator maintains the wires that bring electricity to your home or business. They are different from your energy supplier, which is the company you pay to use electricity.
MPAN stands for Meter Point Administration Number. It is like a unique ID for your electricity supply. It helps energy companies keep track of how much electricity you use and make sure they send the right bills to the right people.
Some examples of electricity suppliers in the UK include EDF, Octopus Energy, and Scottish and Southern Electricity Network.
