Wiktor Wise
Florida has 54 electric utilities that provide electricity to customers in the state. The largest power utility in Florida is Florida Power & Light Company (FPL), which serves approximately 12 million people across the state. FPL is a subsidiary of Juno Beach, Florida-based NextEra Energy, Inc., and is America's largest electric utility. FPL has won numerous awards for its reliability and customer service, and has been ranked as the nation's most reliable electric power utility. The remaining electric utilities in Florida include four other investor-owned utilities, 33 municipal electric utilities, and 16 rural electric cooperatives.
| Characteristics | Values |
|---|---|
| Name | Florida Power & Light Company (FPL) |
| Parent Company | NextEra Energy Inc. (formerly FPL Group, Inc.) |
| Headquarters | Juno Beach, Florida |
| Number of Customers | 5-6 million customer accounts |
| Number of People Served | 11-12 million people |
| Number of Employees | 9,500 |
| Operating Revenues | $18.37 billion (as of 2023) |
| Recognition | Ranked as the nation's most reliable electric power utility in 2020; Awarded the ReliabilityOne® National Reliability Award for 7 of the last 10 years; Ranked at the top position in customer satisfaction among energy utilities companies in 2016 |
| Initiatives | Solar for Schools program; SolarNow program; FPL SolarTogether® |
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What You'll Learn
Florida Power & Light Company (FPL)
FPL generates, transmits, distributes, and sells electric energy. It has been ranked as the nation's most reliable electric power utility multiple times. The company has also won several awards for quality improvement, technology and innovation, and outstanding customer service. FPL has a strong focus on solar energy and has installed solar arrays at more than 100 schools and non-profit educational centers across Florida through its Solar for Schools program. Additionally, they have started the SolarNow program, which installs community solar panels throughout the state.
FPL has faced some criticism for its business practices, including accusations of skirting rules, evading regulation by influencing politicians, and hiking rates on customers. The company has also been criticized for its opposition to net metering and its efforts to impose minimum monthly payments, facility charges, and grid access fees for rooftop solar energy users.
In terms of its financial performance, FPL reported operating revenues of $18.37 billion in 2023 and employs approximately 9,500 people. The company has proposed a new four-year rate plan for 2026-2029 to reliably power a growing state. FPL also offers its customers various ways to save money on their energy bills, such as through proper ceiling insulation and its FPL SolarTogether® program.
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Duke Energy Florida
Duke Energy is based in Charlotte, North Carolina, and owns 58,200 megawatts of base-load and peak generation across the United States. It distributes power to 7.2 million customers through 250,200 miles of distribution lines. The company has approximately 29,000 employees and its service territory covers 104,000 square miles.
Duke Energy has been working towards building a smarter, cleaner, and more reliable energy future. In October 2018, the company announced plans to install 530 electric car charging stations across Florida. They have also invested in a joint venture with AREVA to build wood waste-to-energy power plants.
In 2012, Duke Energy sued Citrus County, Florida, over a disputed tax bill, claiming that it was too high. Additionally, in 2021, investigative reporting revealed that Duke Energy had contributed over $3 million to promote "ghost" spoiler candidates in key Florida legislature races.
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Tampa Electric Company (TECO)
Florida has 54 electric utilities that provide electricity to customers in the state. There are five investor-owned utilities: Duke Energy Florida, Florida Power & Light, Florida Public Utilities Company, Florida Power & Light, North, and Tampa Electric Company (TECO). Together, these five companies serve approximately 75% of the state's population.
Florida Power & Light Company (FPL), the largest power utility in Florida and the United States, serves approximately 5-6 million customers and 11-12 million people in Florida. FPL is a subsidiary of Juno Beach, Florida-based NextEra Energy, Inc., one of the largest electric power and energy infrastructure companies in North America. FPL has been recognized for its quality improvement efforts and customer satisfaction, winning multiple awards, including the prestigious Deming Award for quality improvement in 1989 and the national ServiceOne Award for outstanding customer service for ten consecutive years.
In addition to its focus on customer satisfaction, FPL has made efforts to modernize its power generation infrastructure, resulting in reduced emissions, fuel costs, and oil usage. The company has also expanded beyond Florida, purchasing stakes in power generation facilities in Georgia, New Hampshire, and Texas. FPL has faced criticism for its political spending, lobbying, and rate hikes, with opponents arguing that it is trying to maintain a monopoly on electricity markets.
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Florida Public Utilities Company
FPU owns and operates about 3,154 miles of natural gas distribution mains across 25 counties in Florida, serving approximately 100,000 customers. The company has been expanding its natural gas distribution system throughout the state, acquiring assets from various companies since 2010, including Indiantown Gas Company and Glades Gas Company. FPU also holds a non-exclusive franchise to provide natural gas distribution services within the city of Okeechobee, secured in 2012.
In addition to its natural gas business, FPU owns and operates electric utility assets across four counties in Florida. Through its Northeast division in Fernandina Beach and Northwest division in Marianna, FPU distributes electricity to approximately 33,000 customers. FPU's commitment to safe and reliable service was demonstrated during Hurricane Michael in 2018, which caused severe damage to its infrastructure in Northwest Florida. Within a month, FPU restored power to all customers who could receive service, committing over $65 million to the electric service restoration effort.
FPU's propane division serves 18,000 customers across Northeast, Northwest, Central, and Southern Florida, offering residential, commercial, agricultural, and industrial propane services. With more than 760,000 gallons of storage capacity, FPU ensures uninterrupted service for its customers. The company prioritizes excellent customer service, emphasizing integrity, competitive pricing, and delivering a quality green product through its qualified and trained employees.
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North Florida Power & Light
Florida has 54 electric utilities that provide electricity to its customers. There are 5 investor-owned utilities: Duke Energy Florida, Florida Power & Light, Florida Public Utilities Company, Florida Power & Light, North, and Tampa Electric Company (TECO). Together, these 5 investor-owned utilities serve approximately 75% of the state's population.
Florida Power & Light Company (FPL), the principal subsidiary of NextEra Energy Inc., is the largest power utility in Florida. It is headquartered in Juno Beach, Florida and serves roughly 5 million customers and 11 million people in Florida. FPL is a rate-regulated electric utility that generates, transmits, distributes, and sells electric energy. It has been ranked as the nation's most reliable electric power utility and has won numerous awards for its quality improvement and customer satisfaction.
FPL has a diverse energy mix, including nuclear, natural gas, solar, and battery storage, and operates one of the most fuel- and cost-efficient power generation fleets in the US. In 2013, FPL began its Solar for Schools program and has since installed solar arrays at more than 100 schools and non-profit educational centres across Florida. The company also started the SolarNow program in 2015, which installs community solar panels throughout the state.
FPL has been criticized for its opposition to net metering and its efforts to impose minimum monthly payments, facility charges, and grid access fees for rooftop solar energy users. Critics have accused the company of influencing politicians, evading regulation, and hiking rates on customers.
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Frequently asked questions
There are 54 electric utilities in Florida, including 5 investor-owned utilities: Duke Energy Florida, Florida Power & Light, Florida Public Utilities Company, North, and Tampa Electric Company (TECO).
Florida Power & Light Company (FPL) is the largest power utility in Florida, serving roughly 5-6 million customers and 11-12 million people in the state.
FPL is the principal subsidiary of NextEra Energy Inc. (formerly FPL Group, Inc.), a Juno Beach, Florida-based company.
FPL has won several awards for quality improvement and customer satisfaction, including the prestigious Deming Award in 1989, the ReliabilityOne award for the south region, and the national ServiceOne Award for outstanding customer service for 10 consecutive years.
FPL has been recognised for its smart grid technology, helping to avoid 2.7 million outages in one year alone. FPL also offers customers the opportunity to save money through proper ceiling insulation and its SolarTogether® program.
