Trystan Casey
Wilmington, North Carolina, has multiple energy companies serving its residents and businesses. Duke Energy Progress is the primary electric service provider for the Greater Wilmington area, serving New Hanover County and southeastern areas of Pender County. Piedmont Natural Gas serves the entire Greater Wilmington area with natural gas. The Lower Cape Fear River serves as the major raw regional public water supply for the Greater Wilmington area, including New Hanover and Pender counties.
| Characteristics | Values |
|---|---|
| Name | Duke Energy Progress |
| Service Area | Greater Wilmington area, New Hanover County, and southeastern areas of Pender County |
| Focus | Working with new and existing industries to promote energy efficiency and power quality assurance |
| Address | 1451 Military Cutoff Road Wilmington NC 28403 |
| Phone Number | 1-800-452-2777 |
| Other Service Providers in the Region | Four County EMC, Piedmont Natural Gas |
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What You'll Learn
- Duke Energy Progress is the main electricity provider for Wilmington
- Piedmont Natural Gas provides natural gas to the area
- The Lower Cape Fear River supplies water to Wilmington
- The Cape Fear Public Utility Authority treats water for New Hanover County
- Four County EMC provides electricity to western Pender County
Duke Energy Progress is the main electricity provider for Wilmington
While Duke Energy Progress is the primary electricity service, there are other utility companies serving Wilmington. Piedmont Natural Gas, for example, provides natural gas to the entire Greater Wilmington area. The company serves North Carolina, South Carolina, and Tennessee, offering energy and site analysis to help businesses optimise their operations.
The Lower Cape Fear River is the major raw water supply for the region, serving New Hanover and Pender Counties. This water supply is managed by the Lower Cape Fear Public Utility Authority, with board members appointed by the local governments. The water is then treated according to state and federal drinking water standards before being redistributed to utility customers.
In terms of other utilities, solid waste management facilities and programs are provided by New Hanover County and Pender County. Additionally, several private companies offer solid waste collection, management, and recycling services in the Greater Wilmington area, catering to the specific needs of businesses and industries.
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Piedmont Natural Gas provides natural gas to the area
Piedmont Natural Gas is an energy services company that provides natural gas to over one million customers in North Carolina, South Carolina, and Tennessee. The company is a wholly-owned subsidiary of Duke Energy and serves residential, commercial, industrial, and power generation customers, including municipalities that are wholesale customers.
Piedmont's commitment to its customers is evident in its customer-first approach. The company offers personalized assistance to help customers evaluate their energy needs, providing guidance on installation, financing options, and repair plans. They also prioritize customer safety and well-being, offering tips and scam alerts to prevent customers from being targeted by impostors.
In addition to its core business, Piedmont is invested in joint venture, energy-related businesses. This includes regulated interstate and intrastate natural gas transportation and storage. Their commitment to their customers and employees is recognized, with the American Heart Association awarding them the Platinum-level Start! Fit-Friendly Company award for five consecutive years, highlighting their dedication to a high-quality working environment and employee well-being.
Piedmont Natural Gas provides a range of convenient services for its customers, including online tools to start, stop, or move natural gas services. They also offer a scheduling calendar to help customers secure their desired appointment dates. Piedmont understands the importance of active electricity and water services before establishing natural gas service, ensuring a seamless transition for its customers.
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The Lower Cape Fear River supplies water to Wilmington
The Lower Cape Fear River is a vital source of water for the city of Wilmington, North Carolina. The river, which covers a vast area of about 9,149 square miles, provides drinking water to Wilmington and other major cities in the state, including Greensboro, Durham, Chapel Hill, and Fayetteville.
Formed by the confluence of the Haw River and the Deep River, the Cape Fear River flows southeast, receiving the Black River about 10 miles northwest of Wilmington. At Wilmington, it meets the Northeast Cape Fear River and the Brunswick River, turning south as an estuary before emptying into the Atlantic Ocean near Cape Fear, from which it derives its name.
The river has played a significant role in the state's history, serving as a principal transportation route during the colonial era and facilitating robust commerce. The port in Wilmington, located on the Cape Fear River estuary, is a major port on the East Coast. However, the river now faces several challenges due to pollution and environmental concerns.
Agricultural operations, urban runoff, and industrial activities have led to polluted drinking water, with chemicals such as GenX and PFAS detected in the water supply. The river's ecological functions have also been impaired by the construction of locks and dams, which disrupt the natural flow and block the habitat of migratory fish. These issues have raised concerns about the long-term water supply for downstream users and the overall health of the river ecosystem.
Despite these challenges, the Lower Cape Fear River continues to be a crucial source of water for Wilmington and the surrounding areas, highlighting the need for sustainable management and conservation efforts to ensure its longevity.
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The Cape Fear Public Utility Authority treats water for New Hanover County
The Cape Fear Public Utility Authority (CFPUA) is responsible for treating water for New Hanover County. The CFPUA's Water Treatment Division processes and distributes an average of 16 million gallons of drinking water to homes and businesses daily throughout the county.
The water supply system has three basic parts: source, treatment, and distribution. The two main sources of water are the Cape Fear River and underground aquifers (Castle Hayne and PeeDee). The Sweeney Water Treatment Plant (WTP) treats and distributes water within the City of Wilmington and parts of Ogden, Monkey Junction, King's Grant, and the Flemington/421 Corridor. It has the capacity to treat up to 44 million gallons of water per day, utilising the latest water treatment technologies, including Granular Activated Carbon, ozone, and UV for disinfection.
The Richardson WTP supplies water to northern New Hanover County, including Murrayville, Wrightsboro, Porters Neck, and parts of Castle Hayne and Ogden. This plant uses state-of-the-art reverse osmosis membrane technology, recognised as an effective method for removing organic material and reducing the formation of disinfection byproducts. The Richardson Plant can treat up to 7 million gallons of groundwater per day.
The CFPUA also operates a smaller groundwater system in southern New Hanover County, known as the Monterey Heights system. This system distributes water to areas such as Monterey Heights, Woodlake, Laurel Ridge, South Myrtle Grove, and Deer Crossing.
While the CFPUA has generally complied with health-based drinking water standards, certain disinfection byproducts, such as bromodichloromethane and dibromochloromethane, have been detected in the water supply. These byproducts are formed during the treatment process when chlorine or other disinfectants are used, and they can pose potential health risks.
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Four County EMC provides electricity to western Pender County
Four County EMC (Electric Membership Corporation) is responsible for providing electricity to western Pender County, North Carolina. They serve members across several counties, including Bladen, Duplin, Sampson, Columbus, and Onslow, in addition to Pender. Four County EMC delivers electricity to approximately 34,000 meters in these areas.
The organisation has also played a pivotal role in bringing high-speed internet to Pender County. In partnership with FOCUS Broadband, a member-owned cooperative, they have worked to provide internet access to unserved communities. This was achieved by allowing FOCUS Broadband to utilise a portion of Four County EMC's fibre-optic network, enabling faster deployment of high-speed internet services in the western portions of the county.
The collaboration between Four County EMC and FOCUS Broadband has a positive history. During the pandemic in 2020, they cooperated to establish Wi-Fi hotspots at several Pender County Schools. Furthermore, FOCUS Broadband was able to utilise Four County EMC's network to provide high-speed internet to Duplin County, demonstrating their commitment to serving their members and improving connectivity in the region.
Through their efforts in providing electricity and facilitating high-speed internet access, Four County EMC has made a significant impact in western Pender County, contributing to the overall development and connectivity of the community.
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Frequently asked questions
Duke Energy Progress is the primary electric service provider for the Greater Wilmington area.
Duke Energy Progress provides electricity to New Hanover County and the southeastern areas of Pender County.
Duke Energy Progress prides itself on working with new and existing industries to promote energy efficiency and power quality assurance.
