
Arizona Public Service (APS) is a trusted electricity provider in Phoenix, Arizona, offering safe and efficient power solutions to its customers. APS is committed to keeping customers informed and protected during extreme weather conditions, ensuring uninterrupted service throughout the year. With a focus on sustainability and clean energy, APS offers various programs and services to help customers save money, including solar panel systems and rate plan comparisons. APS has set a bold goal of providing 100% zero-carbon energy to customers by 2050, with intermediate targets of achieving a 65% green resource mix and 45% renewable energy by 2030. APS serves about 65% of the Phoenix metropolitan area and is the state's largest and longest-serving energy provider.
| Characteristics | Values |
|---|---|
| Full Form | Arizona Public Service (APS) |
| Service Area | Phoenix, AZ |
| Service Territory | The border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson |
| Customer Base | 1.4 million customers |
| Energy Sources | Coal, natural gas, oil, solar |
| Energy Goals | 100% zero-carbon energy by 2050, 65% green energy by 2030, 45% renewable energy by 2030, eliminate coal-fired electricity by 2031 |
| Programs | Solar Programs, Time-of-Use Rate Plans, Demand Charge Plans, Electric Vehicle Support, Residential Solar, Battery Storage, Financial Assistance Partnerships |
| Community Contributions | 80,000+ employee volunteer hours, $10 million+ in charitable donations |
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What You'll Learn
- Arizona Public Service (APS) is a trusted electricity provider in Phoenix, AZ
- APS offers safe and efficient power solutions, including during extreme weather
- APS has a goal to provide 100% zero-carbon energy to customers by 2050
- APS offers solar programs and rate plans to help customers save money
- APS is committed to creating a sustainable energy future for Arizona

Arizona Public Service (APS) is a trusted electricity provider in Phoenix, AZ
APS is the state's largest and longest-serving energy provider, with nearly 6,000 dedicated employees. Their service territory covers a large area of Arizona, from the border town of Douglas to the Grand Canyon. APS serves around 65% of the Phoenix metropolitan area, including downtown and northern Phoenix, as well as areas north and east of the city.
APS offers innovative programs that support customers' technology choices, such as electric vehicles and residential solar. They also provide rates that give customers more options to manage their energy use and save money. For example, APS has Solar Programs that allow homeowners to use clean solar energy and reduce their electricity costs.
APS is taking action to achieve its clean energy goals. By 2030, the company aims for 45% of its portfolio to come from renewable sources, and by 2031, it plans to eliminate coal-fired electricity generation. APS is also investing in projects that combine solar power with battery storage and other clean resources. The company has set a bold target of providing 100% zero-carbon energy to customers by 2050.
APS is a public utility company under the jurisdiction of the Arizona Corporation Commission (ACC). The ACC's Utilities Division provides recommendations on issues such as public utility rates, finance, and quality of service. APS values its role in the community, with employees volunteering over 80,000 hours and the company contributing more than $10 million to charitable causes.
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APS offers safe and efficient power solutions, including during extreme weather
Arizona Public Service (APS) is an electric utility company that serves Phoenix, Arizona, providing electricity to around 65% of the Phoenix metropolitan area. APS has demonstrated its ability to offer safe and efficient power solutions, even during extreme weather events.
APS has implemented a range of strategies to ensure grid resilience and maintain reliable service for its customers during challenging weather conditions. For instance, APS meteorologists employ innovative technology, such as weather stations, high-definition cameras, and advanced fire modelling software, to monitor fire risks. In addition, field crews regularly clear dry and hazardous vegetation near power lines and equipment, and they wrap fire mesh around wooden poles in high-risk fire areas.
APS also utilizes a Public Safety Power Shutoff (PSPS) program, where power may be temporarily shut off during extreme weather conditions in limited high-risk communities to prevent wildfires. Customers are notified in advance of a PSPS, and they can check if their address is within the affected areas using an interactive map.
Furthermore, APS has developed a virtual power plant (VPP) that harnesses smart home devices, such as smart thermostats, to manage energy consumption and reduce peak demand. During a historic heatwave in 2023, APS's VPP saved a combined 190 MW of energy, proving its effectiveness in maintaining grid reliability during extreme heat events. The VPP also offers cost savings for all customers by reducing the need for conventional power generation.
APS has set ambitious sustainability goals, aiming for a resource mix that is 65% green by 2030 and eliminating coal-fired electricity generation by 2031. To achieve these goals, APS plans to support policy decisions that foster a market for technology and innovation, utilize natural gas until alternative energy sources become more affordable, and continue modernizing the power grid to enhance responsiveness and resiliency.
Through its proactive planning, dedicated employees, and commitment to innovation, APS ensures safe and efficient power solutions for its customers in Phoenix, even during extreme weather conditions.
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APS has a goal to provide 100% zero-carbon energy to customers by 2050
Arizona Public Service (APS), the largest utility in the state, has set a goal to provide 100% zero-carbon electricity to customers by 2050. This is a significant step towards a sustainable future for Arizona, with benefits for both the environment and the economy. APS has committed to a clean energy plan that will be guided by sound science and market-based solutions to climate issues.
APS's clean energy journey has been marked by a trajectory of increasingly clean energy through solar power innovation, major investments in energy storage technology, and advances in energy efficiency solutions. The company has also been transitioning to nuclear power produced at Palo Verde Generating Station, one of the nation's largest clean energy producers. This transition is vital to achieving Arizona's carbon-free energy future.
To reach its decarbonization goal, APS has outlined a three-pronged approach. Firstly, they will support policy decisions that foster a favourable environment for technology and innovation in Arizona, making it attractive to investors. Secondly, they will continue to utilize natural gas until advances in alternative energy make it feasible to provide service at a reasonable price. And lastly, APS will work on modernizing the power grid to ensure responsiveness and resiliency for its customers.
APS also offers Solar Programs that allow homeowners to adopt clean solar energy while saving money on their electricity bills. With two Solar Rate Plans available, customers can choose the option that best suits their usage patterns and needs. APS's commitment to providing 100% zero-carbon energy by 2050 demonstrates its leadership in creating sustainable communities and a healthier environment for Arizona.
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APS offers solar programs and rate plans to help customers save money
Arizona Public Service (APS) is an electric utility company that serves Phoenix, Arizona, providing electricity to around 65% of the Phoenix metropolitan area. APS has set a goal of providing 100% zero-carbon energy to customers by 2050, with a near-term target of achieving a 65% green resource mix by 2030.
APS also offers three new programs to encourage customers to use more solar energy: the APS Rewards program, Reserve Rewards, and Storage Rewards. The APS Rewards program helps customers manage their energy usage by harnessing thermal storage through hot water heaters and smart thermostats. The Reserve Rewards program provides customers with highly efficient electric water heaters that can heat water during excess solar generation, allowing customers to save money by using energy at midday when power costs are lower. APS provides an instant rebate for the full installed price of the equipment. The Storage Rewards program involves installing batteries in 40 residences to help customers get the most out of their service plans, especially during peak-usage hours.
By participating in these solar programs and choosing the right rate plan, APS customers can optimize their energy usage, reduce their environmental impact, and save money on their electricity bills.
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APS is committed to creating a sustainable energy future for Arizona
APS, or Arizona Public Service, is a trusted electricity provider in Phoenix, Arizona, serving approximately 65% of the Phoenix metropolitan area. APS is committed to creating a sustainable energy future for Arizona.
APS has set a bold goal to provide 100% zero-carbon energy to customers by 2050. The company has also set a near-term target of achieving a 65% green resource mix by 2030 and eliminating coal-fired electricity generation by 2031. APS will support policy decisions that encourage innovation and investment in alternative energy sources, while also modernizing the power grid to ensure responsiveness and resiliency for its customers.
APS offers innovative programs that support customers' technology choices, such as electric vehicles and residential solar. They also provide rates that give customers more options to manage their energy use and save money. For example, APS has Solar Programs that allow homeowners to utilize clean solar energy and benefit from lower electricity costs. Additionally, the company is investing in projects that combine solar power with battery storage and other clean resources.
APS is dedicated to doing more for the communities it serves than just providing energy. Their employees volunteer in the community and the company contributes to charitable causes, including those that protect the environment. Through these efforts, APS strives to make Arizona a better place for all its residents.
With its commitment to sustainability, innovation, and community involvement, APS is working towards a brighter future for Arizona, ensuring that its customers have access to reliable, affordable, and clean energy for years to come.
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Frequently asked questions
Arizona Public Service (APS) is a trusted electricity provider in Phoenix, AZ. It is the state's largest and longest-serving energy provider, generating reliable, affordable, and clean energy for approximately 1.4 million customers in Arizona.
APS has set a goal to provide 100% zero-carbon energy to customers by 2050. The company also has a near-term 2030 target of achieving a resource mix that is 65% green and plans to eliminate coal-fired electricity generation by 2031.
APS is taking several steps to achieve its clean energy goals, including supporting policy decisions that establish a market for technology and innovation in Arizona, using natural gas until advances in alternative energy make it more affordable, and modernizing the power grid to ensure responsiveness and resiliency for customers. The company also offers solar programs and innovative technology programs to support customers' energy choices and help them save money.











































