Wiktor Wise
If you suspect electricity theft by a PSE&G customer, you can contact PSE&G customer service. If you have doubts about the legitimacy of calls, emails, or visits to your home from individuals claiming to be PSE&G employees, especially if payment is requested, you should call PSE&G directly at 1-800-436-PSEG (7734). If there is an emergency or crime in progress, dial 911.
| Characteristics | Values |
|---|---|
| Phone Number | 1-800-436-PSEG (7734) |
| Business Customer Service Phone Line | 855-BIZ-PSEG or 855-249-7734 |
| Business Solutions Center | 1-855-249-PSEG (7734) |
| Customer Service | 1-800-350-PSEG (7734) |
| For Service Upgrades and New Installations | 1-800-722-0256 |
| To Remove Electric and/or Gas Before Demolishing a Building | 1-800-436-PSEG (7734) |
| To Submit a Meter Reading | 1-800-436-PSEG (7734) |
| To Report a Power Outage | 1-800-436-PSEG (7734) |
| To Check the Status of Power Restoration | Text STAT to 4PSEG (47734) or call 1-800-436-PSEG (7734) |
| To Report a Streetlight that Needs Attention | 1-800-436-PSEG (7734) |
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What You'll Learn
- Report electricity theft by calling 1-800-436-PSEG (7734)
- Call 911 in an emergency or if a crime is in progress
- Contact PSE&G if you doubt the legitimacy of a call, email or visit
- Report a power outage through My Account or call 1-800-436-PSEG (7734)
- Business customers can contact the Business Solutions Center on 1-855-249-PSEG (7734)
Report electricity theft by calling 1-800-436-PSEG (7734)
If you suspect electricity theft, it's important to report it promptly. PSE&G takes electricity theft seriously and provides a dedicated channel for customers to report any suspicious activity. Here's how you can report electricity theft by calling 1-800-436-PSEG (7734):
- Recognize Scams: Scammers sometimes impersonate PSE&G representatives and try to take advantage of unsuspecting customers. Be vigilant and recognize common scam tactics. If you feel uneasy about a situation, ask the individual to wait outside and immediately call 1-800-436-PSEG (7734) to verify whether the person claiming to be a PSE&G representative is legitimate.
- Report Suspicious Activity: If you notice any suspicious activity that indicates electricity theft, such as tampered meters or unauthorized connections, call 1-800-436-PSEG (7734) to report it. You can also use this number to report other urgent issues, such as downed power lines or gas leaks.
- Provide Details: When you call 1-800-436-PSEG (7734), provide as many details as possible about the suspected electricity theft. Describe the situation, including any unusual behaviour, the location, and any other relevant information that could help PSE&G investigate the issue.
- Follow-Up: After reporting electricity theft, you can follow up with PSE&G to inquire about the status of their investigation. They may provide updates or request additional information from you. Remember that your report can help ensure the safety of your community and the reliable delivery of electricity.
- Preventative Measures: In addition to reporting electricity theft, you can also take proactive measures to protect yourself from scams and fraud. Stay informed about common scam tactics and always verify the legitimacy of any calls, emails, or visits from individuals claiming to be PSE&G employees, especially if they request payments.
Remember, reporting electricity theft is crucial to ensuring the safety and well-being of your community. By calling 1-800-436-PSEG (7734), you can play a vital role in addressing this serious issue and helping PSE&G maintain the reliable delivery of electricity to its customers.
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Call 911 in an emergency or if a crime is in progress
If you suspect electricity theft or any other crime is in progress, it is important to act quickly and contact the appropriate authorities. In an emergency or if a crime is in progress, always dial 911. This includes situations where you suspect electricity theft or tampering with electrical equipment, which can be extremely dangerous and even life-threatening.
When you call 911, provide as much information as possible about the situation, including any details that may help locate the source of the theft or crime. If you see any downed power lines, stay away from them and do not attempt to move or touch them. Electricity theft can be complex and dangerous, and it is important to leave the investigation and resolution to trained professionals.
In addition to contacting 911, you can also reach out to your local electricity provider, PSE&G, to report any suspicious activity or if you have concerns about electricity theft. PSE&G has a dedicated customer service phone line, 1-800-436-PSEG (7734), which you can call to report your concerns. They can also help you verify the legitimacy of any calls, emails, or visits from individuals claiming to be PSE&G employees, especially if payment is requested.
It is always better to be cautious and report any suspicious activity or concerns about electricity theft. PSE&G takes these matters seriously and can provide guidance on how to protect yourself and your community from the dangers of electricity theft and scams. Remember, your safety is the top priority, so don't hesitate to reach out to 911 and PSE&G for help.
By following these steps and staying vigilant, you can play a crucial role in preventing electricity theft and keeping your community safe from the potential hazards associated with it.
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Contact PSE&G if you doubt the legitimacy of a call, email or visit
If you doubt the legitimacy of a call, email, or visit from someone claiming to be a PSE&G employee, contact PSE&G directly. Scammers sometimes impersonate PSE&G representatives and demand immediate payment or private account information. If you ever feel uneasy about a contact from PSE&G, you should verify their identity by calling PSE&G at 1-800-436-PSEG (7734). You can also schedule a “No Heat” appointment through My Account or by calling the same number.
There are several situations in which a PSE&G employee or contractor may show up at your home unexpectedly. This includes reading or replacing meters, investigating a suspicious odor or gas leak, completing field inspections of infrastructure, attending to a customer's high bill complaint, or responding to emergencies to shut off power for first responders. If you are unsure whether a visitor is a legitimate PSE&G employee, ask them to wait outside while you call PSE&G to verify that someone from the company is in your area. PSE&G employees working in your neighborhood will typically be in a vehicle that displays the PSE&G logo, although meter readers and contractors may drive their personal cars. All employees are required to wear company-issued identification badges, and they should introduce themselves to establish their identity.
If you are a PSE&G business customer, you can contact the Business Solutions Center at 1-855-249-PSEG (7734). Representatives are available Monday through Friday from 8:00 a.m. to 5:30 p.m., excluding holidays. For service upgrades and new installations, call 1-800-722-0256. To submit a meter reading, call 1-800-436-PSEG (7734) or submit it through your My Account.
In the case of an emergency or crime in progress, always dial 911. You can also contact the Federal Trade Commission and file a complaint online.
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Report a power outage through My Account or call 1-800-436-PSEG (7734)
If you experience a power outage, you can report it through your My Account or by calling 1-800-436-PSEG (7734). Representatives are available to take your call from 7:00 a.m. to 8:00 p.m., Monday through Friday. You can also report a power outage by texting STAT to 4PSEG (47734) or checking the status online or through the PSEG app.
If you suspect electricity theft, you should contact PSE&G at 1-800-436-PSEG (7734) if you have doubts about the legitimacy of calls, emails, or visits to your home from individuals claiming to be PSE&G employees, especially if they request payment. You can also schedule a "No Heat" appointment through My Account or by calling 1-800-436-PSEG (7734). A representative may ask you to check the emergency switch on your furnace, your heating system's pilot light, and/or your thermostat.
PSE&G also provides a dedicated customer service phone line for business customers at 855-BIZ-PSEG or 855-249-7734. Representatives are available Monday through Friday from 8:00 a.m. to 5:30 p.m., excluding holidays.
In case of an emergency or crime in progress, dial 911.
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Business customers can contact the Business Solutions Center on 1-855-249-PSEG (7734)
If you are a business customer of PSE&G and you suspect electricity theft, you can contact the PSE&G Business Solutions Center. The phone number for the Business Solutions Center is 1-855-249-PSEG (7734). Representatives are available Monday to Friday from 8:00 a.m. to 5:30 p.m., excluding holidays.
If you are a PSE&G customer and you have doubts about the legitimacy of a call, email, or visit to your home from individuals claiming to be PSE&G employees, especially if payment is requested, you should contact PSE&G at 1-800-436-PSEG (7734). You can also text STAT to 4PSEG (47734) to report an outage or check the status of power restoration.
PSE&G business customers can also call 1-800-722-0256 for service upgrades and new installations. Representatives are available Monday to Friday from 7:00 a.m. to 3:00 p.m., excluding holidays.
If there is an emergency or crime in progress, including downed power lines or a gas leak, dial 911.
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Frequently asked questions
If you suspect electricity theft or any other crime, dial 911. You can also call PSE&G at 1-800-436-PSEG (7734) to report your suspicions.
Some signs of electricity theft include tampered or bypassed meters, unauthorized connections to power lines, or unusually high energy usage compared to previous bills or neighbouring properties.
When reporting suspected electricity theft, try to provide as many details as possible, including the date, time, location, and any other relevant information such as names or descriptions of individuals involved.
Yes, you can choose to remain anonymous when reporting suspected electricity theft. However, providing your contact information can be helpful in case the authorities need further information.
