Umair Gaines
Electric Tobacconist is an online vape store that ships items to customers in the United States. The company uses two carriers, USPS and UPS, to deliver orders and offers free shipping for purchases over $120. All orders placed before 2 PM MST, Monday to Friday, are processed and packaged the same day, excluding public holidays. However, Electric Tobacconist currently faces shipping restrictions in certain US states and territories, including Alaska, Arkansas, Colorado, and Guam, and cannot ship to PO boxes or APO/FPO/DPO addresses. Customers can track their orders using the tracking number provided in their confirmation email.
| Characteristics | Values |
|---|---|
| Shipping Carriers | USPS, UPS, Standard Regional Carrier |
| Shipping Costs | Free shipping on orders over $120, $3.99 for orders under $120 |
| Shipping Time | Most orders arrive within days of dispatch, some report 10 business days |
| Tracking | Track on AfterShip with a tracking number from the order confirmation email |
| Shipping Restrictions | No shipping outside the US, no PO boxes, no APO/FPO/DPO addresses, no Guam, Northern Mariana Islands, American Samoa, U.S. Virgin Islands, or Puerto Rico |
| Shipping Address | Customer's responsibility to enter the correct address, no refunds for incorrect address |
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Tracking orders
Tracking your Electric Tobacconist order is simple. You can track your order status on the AfterShip tracking page by using the tracking number provided in your order confirmation email. You can also view all your previous orders and their tracking numbers by logging into your Electric Tobacconist Customer Account.
If you placed your order before 2 pm MST Monday to Friday, it will be processed and packaged the same day, excluding public holidays. Note that your tracking information may not update until your package has reached the sorting facility. Electric Tobacconist uses multiple carriers, including USPS and UPS, to deliver orders.
If you have chosen the Standard Regional Carrier, tracking emails are sent daily at 4 pm MST, Monday to Friday. If you placed your order after 4 pm MST or on the weekend, your tracking email will be sent at 4 pm MST on the following business day.
Electric Tobacconist currently delivers only within the United States, excluding Alaska, Arkansas, Colorado, Georgia, Hawaii, Maine, New Hampshire, North Carolina, South Dakota, Vermont, and Utah. They are also unable to ship to PO boxes or APO/FPO/DPO addresses.
Due to the PACT Act, all orders must be delivered with an adult signature (21 years or older) and a valid government ID upon delivery.
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Shipping carriers
Electric Tobacconist uses multiple shipping carriers to deliver their orders, including USPS and UPS. Due to the PACT Act, they are no longer able to ship with USPS, and other major shipping companies such as FedEx and DHL have made similar decisions surrounding the ban on shipping nicotine products. As a result, Electric Tobacconist is now reliant on private carriers that make compliant deliveries.
The company offers free shipping on orders over $120, and shipping costs $3.99 for orders under that amount. They provide a tracking number for customers to monitor their orders, and tracking emails are sent out daily at 4 PM MST, Monday through Friday. If an order is placed after this time or during the weekend, the tracking email will be sent the following business day.
It is important to note that Electric Tobacconist currently does not ship outside the United States and has specific state-by-state shipping restrictions within the US. They also cannot ship to PO boxes or APO/FPO/DPO addresses, and shipping issues have been experienced in certain states. Customers are advised to use the Electric Tobacconist Zip Code Checker to verify if their location is eligible for shipping services.
Electric Tobacconist aims to provide efficient shipping services, and most orders are estimated to arrive within a few days of the dispatch date. However, unforeseen delays can occur, and customers are encouraged to contact the company for support regarding delayed orders.
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Shipping restrictions
Electric Tobacconist currently only ships within the United States and is subject to state-by-state shipping restrictions. The company does not ship to Alaska, Arkansas, Colorado, Georgia, Hawaii, Maine, New Hampshire, North Carolina, South Dakota, Vermont, or Utah. Shipments also cannot be made to Guam, Northern Mariana Islands, American Samoa, U.S. Virgin Islands, Puerto Rico, PO boxes, or APO/FPO/DPO addresses.
Due to the PACT Act, which bans the shipping of nicotine products, Electric Tobacconist is no longer able to ship with USPS, FedEx, or DHL. As a result, they are now reliant on private carriers that make compliant deliveries.
If you are shipping to California or Idaho, your billing and shipping addresses must match according to state regulations.
It is the customer's responsibility to ensure that the correct delivery address details are entered at the time of ordering. Electric Tobacconist is under no obligation to issue a refund or send replacement goods if the customer enters an incorrect or incomplete address, and the goods are delivered to the wrong address.
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Shipping costs
Electric Tobacconist offers free shipping on orders over $120, with a $3.99 shipping charge for orders under this amount. The company delivers to residential or business premises in the United States, but does not ship to PO boxes or APO/FPO/DPO addresses.
Due to the PACT Act, Electric Tobacconist can no longer ship with USPS, FedEx, or DHL, and other major shipping companies. As a result, they are now reliant on private carriers that make compliant deliveries. The company currently uses two carriers for delivery: UPS and USPS.
The Electric Tobacconist website provides a Zip Code Checker for customers to check if their location is eligible for shipping services. The company also provides a list of state-by-state shipping restrictions, which includes states such as Alaska, Arkansas, Colorado, Georgia, Hawaii, Maine, New Hampshire, North Carolina, South Dakota, Vermont, and Utah.
Electric Tobacconist aims to process and package all orders placed before 2 pm MST, Monday to Friday, on the same day, excluding public holidays. The company estimates that most orders will arrive within a few days of the dispatch date, but slight delays may occur.
Customers can track their orders using the tracking number provided in their order confirmation email. For orders shipped with the Standard Regional Carrier, tracking emails are sent at 4 pm MST daily, Monday through Friday. If an order is placed after this time or on the weekend, the tracking email will be sent at 4 pm MST on the following business day.
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Shipping delays
Electric Tobacconist uses two carriers, USPS and UPS, to deliver their orders. They are currently utilizing multiple carriers to offer the best service and serve as many customers as possible. The company offers free shipping on orders over $120, with a $3.99 charge for orders under that amount.
In terms of shipping delays, Electric Tobacconist has a page dedicated to shipping information, which includes details on potential delays. The company states that most orders will arrive within a few days of the dispatch date, but there have been slight delays. They also mention that unforeseen delays can sometimes occur, and shipping information may not update until the package has reached the sorting facility.
One common issue causing delays is incorrect or incomplete delivery addresses. Electric Tobacconist is not obliged to resend packages delivered to the wrong address due to customer error, nor are they required to provide a refund. It is the customer's responsibility to ensure the correct address is provided at the time of ordering.
Additionally, Electric Tobacconist does not ship to PO boxes or APO/FPO/DPO addresses. They are also experiencing shipping issues in certain states, such as Colorado, Georgia, and North Carolina. The company provides a Zip Code Checker on their website, allowing customers to check if their location is eligible for shipping services.
Reviews from customers also indicate some instances of shipping delays, with one customer stating that their order took "way too long" to arrive. However, other reviews praise the company for its timely delivery and excellent communication regarding order updates.
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Frequently asked questions
Electric Tobacconist estimates that most orders will arrive within a few days of the dispatch date, although slight delays may occur. The company has a 97% positive feedback rating from over 35,000 reviews, with many praising the quick delivery times.
You can track your order status on the AfterShip tracking page by using the tracking number provided in your order confirmation email. You can also view all your previous orders and tracking numbers in your Electric Tobacconist customer account.
Electric Tobacconist currently only ships within the United States, excluding Alaska, Arkansas, Colorado, Georgia, Hawaii, Maine, New Hampshire, North Carolina, South Dakota, Vermont, and Utah. They also do not ship to PO boxes or APO/FPO/DPO addresses.
