Otis Singleton
Clay Electric Cooperative Corporation is a not-for-profit organization that provides electric services to its members in Northeast Arkansas and Keystone Heights, Florida. As of 2017, Clay Electric had about 91,500 customers, with more than 60,000 accounts restored after the damage caused by Hurricane Irma.
| Characteristics | Values |
|---|---|
| Number of Clay Electric members/customers | 60,000 (as of September 13, 2017) |
| Location | Northeast Arkansas; Keystone Heights, Florida |
| Type of Organization | Not-for-profit cooperative |
| Board of Trustees | Composed of members who live and work in Clay Electric's service territory |
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What You'll Learn
Clay Electric has around 91,500 customers
Clay Electric Cooperative Corporation, a not-for-profit organization, serves around 91,500 customers. Each person or entity that receives electric service from Clay Electric is considered a member of the cooperative. Members pay competitive rates for electric services, which generate a margin for the cooperative. These margins are then reinvested in the plant and equipment necessary to service the members.
The cooperative is governed by a Board of Trustees, which is composed of members who live and work in Clay Electric's service territory. The board is responsible for establishing, reviewing, and revising corporate policies to ensure that Clay Electric provides its members with safe, reliable, and affordable electricity.
To become a member of Clay Electric, a membership fee and a connection fee are required. Once the request is made and the fees are paid, the Arkansas Public Service Commission allows up to five working days for the service to be connected.
Clay Electric Cooperative is committed to providing its members with safe, affordable, and dependable utility services. They utilize all resources, technologies, and education to minimize consumer impacts in the face of rising energy costs.
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60,000 members experienced a power outage in 2017
On Wednesday morning, 13 September 2017, approximately 91,500 Clay Electric customers (54%) were without electricity due to damage caused by Hurricane Irma. By that morning, power had been restored to more than 60,000 members since Monday afternoon.
Hurricane Irma caused significant damage to Clay Electric's system, necessitating the removal of debris from power lines and the reconstruction of the distribution system. The restoration process was hindered by flooding in low-lying areas, particularly along Black Creek.
To expedite the restoration process, Clay Electric enlisted the assistance of 800 line and vegetation personnel from other cooperatives and contractors. Crews from Alabama, Louisiana, South Carolina, Nebraska, and Wisconsin joined the effort. District offices were closed to the public on Wednesday to enable personnel to focus solely on restoration work.
Members were advised to avoid downed power lines, as they may still be energised, and to exercise caution when using generators, avoiding connecting them to home wiring systems to prevent backfeeding and potential harm to repair personnel.
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Members own Clay County Electric Cooperative
Clay County Electric Cooperative is a not-for-profit electric utility cooperative that serves members in Northeast Arkansas. It is owned by its members, who are those that receive its electric services. Clay Electric aims to provide its members with safe, affordable, and dependable utility services.
To become a member of Clay Electric, a membership fee and a connection fee are required. Once these are paid, the Arkansas Public Service Commission allows up to 5 working days for the service to be connected. A security deposit may also be charged, which can be paid in two equal instalments. After 12 consecutive months of payment without any late payments, the deposit will be refunded in the form of a credit.
Clay Electric's Board of Trustees is composed of members who live and work in Clay Electric's service territory. They are elected by the members to oversee the governance of the cooperative and are responsible for establishing, reviewing, and revising corporate policies.
In 2017, Clay Electric experienced a major outage due to Hurricane Irma, with about 91,500 customers without electricity. The cooperative worked to restore power, with more than 60,000 members back online by Wednesday morning, September 13.
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Members receive capital credit refund checks
Clay Electric Cooperative, Inc. is a not-for-profit cooperative organization that serves around 91,500 customers. As of Wednesday, September 13, 2017, about 54% of customers, or 60,000 members, were without electricity due to Hurricane Irma.
As a not-for-profit cooperative, Clay Electric returns excess revenues or margins to its members in the form of Capital Credit refunds. These refunds are based on the amount of electricity each member was billed for during the year. Each year, the cooperative's Board of Trustees reviews financial data and economic conditions to determine if a refund can be made. If a refund is approved, current members receive a credit on their March electric bill, while former members are mailed a check to their latest address on file.
To ensure receipt of a Capital Credits refund check, members are advised to keep their addresses up to date with the cooperative. This is because checks are mailed to the member's last known address, and if the check is returned as undeliverable, it will be voided and placed in an unclaimed check file. Additionally, a monthly $1 maintenance charge is assessed against unclaimed refund checks to offset the costs of maintaining records and researching member inquiries.
It is important to note that Capital Credits are not considered dividends, which are earnings on an investment intended to generate a profit. Instead, Capital Credits represent a return of money paid by the member for electricity. They are a unique benefit of being served by an electric cooperative, as investor-owned electric utilities distribute their margins to stockholders, while municipally-owned utilities use their profits for city projects.
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Members elect the Board of Trustees
Clay Electric Cooperative is a not-for-profit organization that provides services to its members in Northeast Arkansas and parts of Florida. As of 2017, there were around 91,500 Clay Electric customers, with over 60,000 members.
Each person or entity receiving electric service from Clay County Electric Cooperative Corp. is a member of the cooperative. Members pay competitive rates for electric service, and these rates generate a margin for the cooperative. These margins are then reinvested in the plant and equipment necessary to provide services to members.
As a cooperative, Clay Electric is owned by its members. Members elect the Board of Trustees, who live and work in Clay Electric's service territory. The Board of Trustees is responsible for overseeing the governance of the cooperative and ensuring that Clay Electric fulfills its mission to provide members with safe, reliable, and affordable electricity. They establish, review, and revise corporate policies and meet regularly to carry out these duties.
The Board of Trustees is composed of members who have held various officer positions within the cooperative. For example, Kelley Smith, a former Florida House Representative, has held all board officer positions and currently serves as the president of the Board of Trustees at Seminole Electric, Clay's wholesale power supplier. Susan Reeves, another member, has also held all positions on Clay's Board of Trustees. Other members include Jo Ann Smith, Karen Hastings, Dewitt Hersey, Jimmy Wilson, and John Henry Whitehead, all of whom have held various officer positions and received the National Rural Electric Cooperative Association's Director Gold credential certification.
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Frequently asked questions
Clay Electric Cooperative Corp. has not publicly disclosed the exact number of members. However, as of September 13, 2017, they had around 91,500 customers, with more than 60,000 accounts restored after Hurricane Irma.
Each person or entity receiving electric services from Clay County Electric Cooperative Corp. is considered a member and owner of the cooperative.
Clay Electric Cooperative is a not-for-profit organization that provides members with safe, affordable, and dependable electricity. Members pay competitive rates, and any excess revenues are allocated to members based on their energy consumption.
To become a member, you need to apply for electric service and pay the required membership and connection fees. Once the request is processed, Clay Electric allows up to five working days to connect your service.
