
Schneider Electric offers several programs and resources to support its distributors, including the Industry Specialist Distributor (ISD) program, the SMB Edge Program, and the Alliance Partner Program for Industrial Automation Distributors. These programs provide specialized training, product knowledge, and business development opportunities to help distributors meet customer needs and improve their market competitiveness. To become an authorized distributor, individuals or businesses must complete an extensive learning curriculum and demonstrate competency in product knowledge and quotation for small and medium businesses. Schneider Electric also offers flexible and cost-effective customer training for its products and solutions, enabling distributors to provide better support to their customers.
| Characteristics | Values |
|---|---|
| Training | Schneider Electric offers training to distributors to improve lead times and provide better customer support. |
| The SMB Edge Program provides specialized training and progressive assessments to increase distributors' product knowledge. | |
| Training is also provided to customers for many products and solutions. | |
| Innovation | Schneider Electric encourages supplier innovations to improve value creation and create breakthrough offers. |
| A limited number of strategic partners are selected based on their innovation capabilities. | |
| Alliance Partner Program | The program helps companies develop new capabilities to better address the digital transformation needs of customers. |
| It focuses on 3 core values: Open, Simplified, and Growth. | |
| Resources | Authorized distributors can access resources such as mySchneider, SMB Edge Accreditation, and the Distributor Learning Center. |
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What You'll Learn

Training and support
Schneider Electric offers a range of training and support programs to help distributors succeed and provide the best possible service to their customers.
The SMB Edge Program, for example, provides specialized training and progressive assessments to increase distributors' product knowledge and improve their customer service. Distributors must complete an extensive learning curriculum and demonstrate product and quotation competency for small and medium businesses (SMBs). Accredited partners receive hours of training on Schneider Electric products and solutions, enabling them to provide expert support to their customers.
The company also offers flexible and cost-effective customer training for many products and solutions, ensuring that distributors and their customers are well-equipped to use and get the most out of Schneider Electric offerings. This includes training on Schneider Electric's customer support resources, enabling distributors to provide effective assistance for their customers' projects.
In addition to these programs, Schneider Electric provides a self-service portal for distributors, offering 24/7 access to product prices and availability, order status, invoices, and technical product information. The company's website also features a Distributor Learning Center with learning courses for distributors.
For industrial automation distributors, Schneider Electric offers the Alliance Partner Program. This program empowers companies to develop new capabilities to address the digital transformation needs of customers and strengthen business resilience. It focuses on three core values: Open, Simplified, and Growth. The company provides examples of how the program has benefited other companies, such as improving efficiency, enabling seamless business growth, and offering complex solutions to meet specific customer needs.
With over 170 years of experience, Schneider Electric is committed to providing innovative products and solutions, as well as comprehensive training and support, to ensure the success of its distributors.
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Innovation and new technologies
Schneider Electric's innovation encompasses a diverse range of areas, including business models, customer experience, technology, services, processes, supply chain performance, and efficiency tools. They actively encourage their suppliers to innovate and carefully evaluate these innovations at the early stages of projects to enhance value creation and develop groundbreaking solutions.
A select few strategic partners are chosen based on their innovation capabilities, technology leadership, global reach, and competitive performance to intensify collaboration and maximize joint value creation. This approach ensures that Schneider Electric remains at the forefront of industry advancements, continuously pushing the boundaries of what's possible.
The company's commitment to innovation is evident in its long history of providing cutting-edge products and solutions to meet customer needs. They empower their distributors and partners with access to the latest industrial automation technology and expertise, enabling them to address the digital transformation requirements of their customers effectively.
Schneider Electric offers flexible and cost-effective training programs, such as the SMB Edge Program, to enhance distributors' product knowledge and improve their ability to serve customers. Through comprehensive learning curricula and progressive assessments, distributors can earn accreditations and receive extensive training to become authorized distributors, strengthening their technical capabilities and ability to provide superior customer support.
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Alliance Partner Program
Schneider Electric's Alliance Partner Program brings together a network of industrial automation partners to empower and provide greater value to customers. The program includes over 1,000 partners in 67 countries, offering local expertise and global support.
The program empowers industrial automation system integrators and distributors to drive the next generation of industry by helping customers enhance their digital operations and boost productivity. Partners have access to the latest automation technologies, in-depth knowledge, and expertise to tackle challenges in the evolving market.
The Alliance Partner Program delivers innovation and resilient strategies for customers to improve their operations. Partners can bring more value to customers with best-in-class industrial solutions and broader expertise.
Schneider Electric offers specialised training and progressive assessments to increase distributors' product knowledge and better serve their customers. Accredited partners receive hours of training on Schneider Electric products and solutions. The SMB Edge training, for example, increases expertise in value engineering and product selection to provide customers with the most cost-effective bill of materials.
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Industry Specialist Distributor program
Schneider Electric's Industry Specialist Distributor (ISD) program (formerly the Automation & Control Excellence program) is a comprehensive initiative that empowers distributors to excel in their field. The program offers a range of tools and resources to support authorized distributors in their journey towards industry specialization.
At the heart of the ISD program is a commitment to innovation and co-creation. Schneider Electric encourages distributors to innovate and develop advanced offerings or new technologies, leveraging their unique insights and market understanding. By capturing emerging trends and unmet customer needs, distributors can propose innovative solutions that delight customers and provide them with a competitive edge. This collaborative approach enhances the distributor's ability to address specific challenges and create breakthrough offerings.
The ISD program provides specialized training and progressive assessments to enhance product knowledge and improve customer service. Distributors have access to the SMB Edge Program, which offers extensive learning curricula covering Schneider Electric products and solutions. By completing these programs and demonstrating competency, distributors earn accreditations that reflect their expertise. This training enables distributors to provide cost-effective solutions, improve technical capabilities, and offer superior customer support throughout their projects.
Additionally, the ISD program facilitates access to a wealth of resources. Distributors can utilize the 24/7 self-service portal to check product prices and availability, place orders, track order status, and access various technical resources. The portal also provides quick access to technical product information, trip curves, and CAD drawings, and the ability to find Schneider Electric equivalents for obsolete or competitor products.
The program also fosters a sense of community and collaboration among distributors. Through the Premier Plus program, single-line distributors exclusively selling Square D by Schneider Electric™ products can connect and share insights. This network of resellers and solution providers shares the key values of Schneider Electric, creating a supportive ecosystem for mutual growth and success.
Overall, the Industry Specialist Distributor program from Schneider Electric is a robust initiative that empowers distributors with the knowledge, resources, and innovative mindset needed to thrive in their industry. By participating in this program, distributors can enhance their capabilities, better serve their customers, and drive business success.
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Distributor Learning Center
The Distributor Learning Center is an essential component of Schneider Electric's distributor network, ensuring that its partners are well-equipped to meet customer needs and expectations. By offering specialized training and progressive assessments, the platform empowers distributors to enhance their product knowledge and improve their selling capabilities.
One of the key programs accessible through the Distributor Learning Center is the SMB Edge Program. This program is designed to provide distributor partners with in-depth training on Schneider Electric products and solutions. To earn a badge under this program, distributors must complete a comprehensive learning curriculum that covers product knowledge and quotation competency for small and medium businesses (SMBs). The SMB Edge training, in particular, helps distributors improve their expertise in value engineering and product selection, enabling them to offer cost-effective solutions to their customers.
Additionally, the Distributor Learning Center may also provide information and resources related to other programs, such as the Industry Specialist Distributor (ISD) program, formerly known as the Automation & Control Excellence program. This program likely offers specialized training and resources to distributors focusing on industrial automation and control solutions.
Through the Distributor Learning Center, Schneider Electric ensures that its distributor partners have access to the latest product information, technical specifications, and selling tools. This enables distributors to provide valuable support to their customers, helping them make informed purchasing decisions and successfully implement Schneider Electric products in their projects. The platform's flexibility and cost-effectiveness make it a valuable resource for continuous learning and professional development within the distributor network.
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Frequently asked questions
To become a distributor for Schneider Electric, you must be an authorized distributor. This requires completing the SMB Edge Program, which includes extensive training and progressive assessments.
The SMB Edge Program provides distributor partners with specialized training to increase their product knowledge and improve customer service. Distributors must complete a learning curriculum and demonstrate product and quotation competency for small and medium businesses.
Schneider Electric offers its distributors flexible and cost-effective training for many products and solutions. Distributors can also access resources like the 24/7 self-service portal, which provides product prices, order status, and more. Additionally, Schneider Electric's Alliance Partner Program empowers companies to develop new capabilities to address the digital transformation needs of customers and strengthen business resilience.











































