Trystan Casey
Gosund smart plugs are a convenient way to control your devices using a smartphone or voice commands. They are compatible with Alexa and Google Assistant, allowing you to control your devices with a few simple words or the tap of a button on your phone. Setting up a Gosund smart plug is easy and can be done by inserting the plug into the desired socket, downloading the Gosund app, and registering an account. However, if you're moving to a new location or changing your router, you will need to set up the smart plug again. This is because Gosund smart plugs are designed to work with a 2.4GHz Wi-Fi network, so you'll need to ensure a stable connection at your new location. Overall, the portability and ease of use of Gosund smart plugs make them a great choice for anyone looking to make their home smarter and more connected.
| Characteristics | Values |
|---|---|
| Wi-Fi compatibility | 2.4GHz wireless networks |
| Use | Control connected devices using smartphone or voice commands |
| Voice assistants | Alexa, Google Assistant, Google Home |
| App | Gosund app |
| App features | Schedules, timers, device grouping |
| Setup | Plug into socket, scan QR code, download app, register account, add device |
| Indicator lights | Blinking rapidly: functioning; not blinking rapidly: hold indicator for 5 seconds |
| Modes | EZ pairing mode, AP pairing mode |
| Reset | Press and hold the power button for 5 seconds |
| Sharing | Authorise via device sharing function in the app |
| Compatible devices | Lamps, kettles, humidifiers, TVs |
| Incompatible devices | Air conditioners, water pumps, heaters, power strips, microwave ovens, induction cookers, fireplaces |
| Geography | US, UK, Europe, Germany |
| Types | Circular, rectangular; 10 Amps/1100W, 16 Amps/2000W |
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What You'll Learn
Wi-Fi connectivity issues
If you're experiencing Wi-Fi connectivity issues with your Gosund smart plug, there are several troubleshooting steps you can take to resolve the problem.
Firstly, check your Wi-Fi signal strength. Weak Wi-Fi signal strength can cause connectivity issues, especially if your Gosund smart plug is positioned too far from your Wi-Fi router. Try moving the plug closer to your router and then reconnect it. If this doesn't work, you may need to get a Wi-Fi extender or booster to improve your Wi-Fi network signals.
Secondly, ensure your router is set to the correct Wi-Fi band. Gosund smart plugs are only compatible with 2.4GHz wireless networks and do not support 5GHz bands. Check your phone's Wi-Fi settings to see which network you're connected to. If you're on a 2.4GHz network, you can skip this step. However, if you're on a 5GHz network, you'll need to switch to a 2.4GHz network. Refer to your router's user manual for detailed instructions on how to change the Wi-Fi band.
Thirdly, reset your smart plug and router. This will erase all existing settings and return the devices to their factory settings, which may fix any issues obstructing the Wi-Fi connection. To reset your Gosund smart plug, press and hold the power button for about 5 to 10 seconds. The plug will blink slowly for AP mode and quickly for Easy mode. If you're using the Easy mode connection, ensure the blue indicator light is blinking rapidly (twice a second). If not, press the On/Off button to reset.
If the issue persists, you may need to check for updates in the app and update the device's firmware. You can also try unlinking and relinking the app or clearing the accumulated data on the app. If none of these steps resolve the issue, contact Gosund support for further assistance.
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Resetting the smart plug
Resetting your Gosund smart plug is a straightforward process that can be done in several ways, depending on the issue you are experiencing.
Soft Reset (Power Cycling)
A soft reset is a quick and hassle-free way to fix temporary glitches or connectivity problems. This method does not erase user and device data, such as custom settings, Wi-Fi credentials, paired devices, and automated schedules. Here's how to perform a soft reset:
- Connect the plug to a working power outlet.
- Press and hold the reset button for 5-10 seconds.
- The status LED indicator will blink rapidly, indicating that the plug is in pairing mode.
- Reconnect the plug to your Wi-Fi network and control it using your smartphone or tablet.
Hard Reset (Factory Reset)
A factory reset is recommended for major technical issues, transferring ownership of the device, or pairing it to another app. This method will erase all data and customization saved on your Gosund smart plug, including Wi-Fi credentials, outlet naming, usage schedules, automation programs, and connected devices or accounts. Here's how to perform a factory reset:
- Open the Smart Life Home or Gosund app and navigate to the plug you wish to reset.
- Tap on the Edit or pencil icon on the top right corner of the screen to open the device settings.
- Scroll down and select "Remove Device" or "Remove Device - Clear Data". Confirm your decision when prompted.
- Update your device by selecting "Device Update" in the device settings.
- Press and hold the power button for about 5 seconds.
- Follow the normal pairing and configuration procedures to set up your plug again.
It is important to note that a factory reset will require you to reconfigure your Gosund smart plug from scratch. Therefore, it is recommended to perform a soft reset first to see if it resolves the issue. If the problem persists, then proceed with the factory reset.
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Compatibility with other devices
Gosund smart plugs are compatible with a range of other devices, including voice assistants like Amazon Alexa and Google Assistant (or Google Home). This means you can control your smart plugs with a few simple voice commands.
To connect your Gosund smart plug with Alexa, you first need to set up your plug in the Gosund app. Then, add the Gosund skill to your Alexa app, plug in the smart plug, and select 'add device' in the Alexa app.
To connect your Gosund smart plug with Google Assistant, set up your plug in the Google Home app, select the plug, and then select 'settings'.
Gosund smart plugs are also compatible with the Apple App Store and Google Play, as you can download the Gosund app onto your smartphone from either of these.
The plugs are designed to work with a 2.4GHz Wi-Fi network, so you need to ensure that your Wi-Fi connection is compatible.
In terms of electrical outlets, Gosund smart plugs are designed to fit into standard Type A or Type B outlets in the US. If you want to use a Gosund smart plug in the UK, you can get the Gosund Mini WiFi Smart Plug, which is compatible with standard UK sockets. For Germany, the Smart Steckdose SP111 or the Gosund WLAN Smart Steckdose are compatible with standard German sockets. Gosund plugs can be used in other countries, such as Australia, Ireland, and Canada, as long as they are compatible with the electrical outlets there.
Gosund smart plugs are not suitable for use with appliances such as air conditioners, water pumps, heaters, power strips, microwave ovens, induction cookers, or fireplaces, even if they are rated at 5A. This is because these appliances produce heat that 10A plugs might not be able to bear.
The Gosund Mini Smart Plug can be used in conjunction with the Kasa Smart App, and the D-Link DSP-W218 Mini Wi-Fi Smart Plug with Energy Monitoring.
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Setting up the Gosund app
The Gosund app allows you to control one or multiple devices connected to your Gosund smart plug. You can also set schedules for your devices to turn on or off at specific times. To set up the Gosund app, follow these steps:
- Download the Gosund app from the Apple App Store or Google Play onto your smartphone.
- Open the app and register an account by entering your email address and creating a password.
- Verify your email address by entering the code sent to your email.
- Plug the Gosund smart plug into the socket you want to use. Make sure the indicator light is blinking rapidly. If it is not, hold the indicator for five seconds.
- In the app, select "Add Device" and then "Add Manually". Choose "Socket (Wi-Fi)".
- Rename your smart plug and select the room location.
- Group your smart plugs together if desired. Please note that you can only group smart devices of the same model.
- If you want to give others permission to control your smart plug, you can do so by using the device sharing function in the app.
- If you have a dual-band Wi-Fi router (2.4GHz and 5GHz), ensure you connect to the 2.4GHz frequency while setting up.
- If you are having trouble connecting, switch to AP pairing mode.
Please note that Gosund smart plugs are designed for use in specific regions, such as the US, UK, Europe, and Germany, and are only compatible with 2.4GHz wireless networks.
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Moving the plug to a new house
Moving your Gosund smart plug to a new house is a straightforward process, but you will need to set it up again as if it were a new device. This is because the plug will be connecting to a new Wi-Fi network.
Firstly, you will need to download the Gosund app, if you haven't already, from the Apple App Store or Google Play. You will then need to set up your account in the app, using your email address and a password.
Next, you will need to insert the Gosund smart plug into the socket you want to use. Make sure that the plug is close to your Wi-Fi router, as this will make the setup process easier. Once the plug is in the socket, open the Gosund app and select 'Add Device'. On the next screen, select 'Add Manually' and tap 'Socket (Wi-Fi)'. You will then need to verify your Wi-Fi network and enter your password. Check that the indicator light on the smart plug is blinking rapidly. If it is not, hold the indicator for five seconds. Tap 'Confirm indicator rapidly blink' on the screen and select 'Next'.
You can now move the plug to the socket of your choice. To control the plug, you can use the Gosund app or, if you have a smart speaker, you can connect the plug to your voice assistant, such as Alexa or Google Assistant.
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Frequently asked questions
First, insert the plug into the socket you want to use. Then, download the Gosund app and register an account. Next, connect the plug to the app by scanning the QR code on the Gosund box. Finally, set up your account password and select 'Add Device'.
First, ensure you have a strong Wi-Fi connection and that you're connecting to a 2.4GHz Wi-Fi network. Double-check your Wi-Fi password and that the plug is powered on and in the default EZ pairing mode. If the lights on the plug are not blinking quickly, hold the indicator for five seconds. If this doesn't work, switch to AP pairing mode.
No, you don't need to set up your Gosund smart plug again if you're moving it within the same Wi-Fi network. However, if you change your router or move to a new house, you will need to set it up again.
Open the Go Smart app and choose the device you want to share. Then, select the Edit button, choose 'shared devices', and add the person's Go Smart account.
No, the Gosund smart plug is not suitable for use with power strips or appliances such as air conditioners, water pumps, heaters, microwaves, or induction cookers. This is because these appliances produce heat that a 10A plug might not be able to bear.
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