
Moving to Philadelphia? You'll need to open an account with each Philadelphia utility, which may involve a credit check and deposit. The Philadelphia Electric Company (PECO) is the largest electricity and natural gas provider in the city, serving over 1.6 million customers. You can set up a PECO account online or by calling their customer service line at 1-800-494-4000. Representatives are available Monday through Friday, from 7 a.m. to 7 p.m. To set up an account, you'll need identification and proof of address. It's recommended to start the process of switching utilities about one to two weeks before your move-in day.
| Characteristics | Values |
|---|---|
| Electricity Provider | Philadelphia Electric Company (PECO) |
| PECO Contact Number | 1-800-494-4000 |
| PECO Website | PECO.com |
| PECO Customer Service Availability | 7 a.m. to 7 p.m., Monday through Friday |
| Requirements to Set Up an Account | Identification and proof of address |
| Other Providers | PPL Electric Utilities, First Energy |
| Transferring Service | Provide current and new address |
| Bill Payment Methods | Mail, in person, or online |
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What You'll Learn

Contact PECO online or by phone
To open an electricity account in Philadelphia, you will need to contact PECO, which is Philadelphia's largest electric and natural gas utility.
Contact PECO Online
You can start, stop, or switch your electricity account online at PECO.com. The process of starting or moving an account takes about 8 to 10 minutes online, and you will need to provide your current and new address to transfer service. You can also pay your PECO bill online by going to the PECO website and hovering over "My Account," then clicking "My Bill & Usage." You will need your PECO login to do this.
Contact PECO by Phone
To set up a PECO account by phone, call PECO's customer service line at 1-800-494-4000. Representatives are available from 7 a.m. to 7 p.m., Monday through Friday. To avoid longer wait times, it is recommended that you call between 11 a.m. and 4 p.m., Tuesday through Friday. When you call, you will need identification and proof of address to set up an account.
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Provide identification and proof of address
When setting up an electricity account in Philadelphia, you will need to provide identification and proof of address. This is required whether you are renting or buying a property, and whether you are transferring an existing account or setting up a new one.
The Philadelphia Electric Company (PECO) is Philadelphia's largest electricity and natural gas utility, providing energy solutions to approximately 1.6 million electric customers and over 500,000 natural gas customers in southeastern Pennsylvania. You can set up a PECO account online at PECO.com or by calling their customer service line at 1-800-494-4000. Representatives are available Monday through Friday, from 7 a.m. to 7 p.m.
To set up your account, you will need to provide identification and proof of address. This is a standard requirement for setting up utilities in Philadelphia. For identification, a driver's license or state ID card is usually sufficient. For proof of address, a lease agreement, deed, or recent utility bill with your name and address on it should be accepted. If you are a renter, you may also need to provide your landlord's contact information.
It is a good idea to have all your paperwork organized before setting up your utilities. In addition to identification and proof of address, you may also need your account numbers and payment information. It is also recommended to start the process of transferring or setting up your utility accounts about one to two weeks before you move. That way, you can ensure that your electricity, water, and gas are all working when you arrive at your new home.
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Choose your electricity supplier
Philadelphia Electric Company (PECO) is Philadelphia's largest electricity and natural gas utility. It provides energy solutions to approximately 1.6 million electric customers and over 500,000 natural gas customers in southeastern Pennsylvania. You can set up a PECO account online or by calling their customer service line at 1-800-494-4000.
However, while PECO is the main electricity provider, you can choose your electricity supplier. You can do this through PA Power Switch, where you can compare Philadelphia electricity rates, choose renewable energy, and make sure you're getting the best price for electricity.
It's important to note that choosing your electricity supplier may not necessarily save you money, and you must carefully read the terms and conditions. Some rates for Philadelphia electricity are variable, not fixed, and subject to change.
When choosing your electricity supplier, it's a good idea to have all your necessary documents ready. You will likely need identification and proof of address, as well as your new address, name on the lease or deed, and your account numbers.
Additionally, consider the energy efficiency of the supplier. You can use LED bulbs and programmable thermostats to reduce your energy consumption and costs.
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Compare electricity rates and choose renewable energy
When moving to Philadelphia, you can start, stop, or switch your electricity account online at PECO.com or by calling their customer service line at 1-800-494-4000. You'll need identification and proof of address to set up an account.
Philadelphia (and Pennsylvania) has a deregulated energy market, which means you can choose your electricity supplier. The price you pay for energy depends on the energy supplier and electricity plan you choose, the electricity distributor, and your energy usage.
You can compare electricity rates by entering your zip code on websites such as PAPowerSwitch, Choose Energy, and Ecowatch. PAPowerSwitch also allows you to compare prices and make the switch all in one place.
When choosing a supplier, you'll need to decide between a fixed or variable rate. Fixed-rate plans are generally suggested for most customers, but variable-rate and prepaid plans might better suit others.
If you're interested in renewable energy, you can find 100% renewable energy plans with Verde Energy, Constellation Energy, Clearview Energy, YEP Energy, and Frontier Utilities. Constellation Energy currently has the cheapest renewable energy plan with a per-kWh cost of 12.79 cents. However, rates are subject to change, so be sure to check for the most up-to-date information.
There are also other ways to save money on your energy bill, such as exploring other sources of energy like solar panels and wind turbines.
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Pay your bill by mail, in person, or online
To open an electricity account in Philadelphia, you will need to contact the Philadelphia Electric Company (PECO). PECO is Philadelphia's largest electric and natural gas utility provider.
Paying your PECO bill
PECO offers a variety of ways to pay your bill: by mail, in person, or online.
Pay by mail
To pay your bill by mail, send a cheque to the following address:
PECO
P.O. Box 37629
Philadelphia, PA 19101
Pay in person
You can pay your bill in person at the PECO Customer Solution Center:
PECO Customer Solution Center
2301 Market St.
Philadelphia, PA 19103
The center is open Monday to Friday, from 10 a.m. to 2 p.m.
Pay online
To pay your bill online, you will need to set up an online account. You can do this by registering on the PECO Energy Company website. Open the website in a safe browser and click on the 'Residential and Business' user registration option. Enter your current PECO Energy account number, which is found on the top right of your bill, along with one of the following: the last four digits of your Social Security number, your PECO pin, or your business ID.
Once you have set up your account, you can log in to view and pay your bill. If you do not have an account, you can make a payment without signing in by visiting the Guest Payment Page. You can also pay through the PECO mobile app, available for download, or through the PayPal app.
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Frequently asked questions
You can open an electricity account in Philadelphia by contacting PECO (Philadelphia Electric Company) online at PECO.com or by calling their customer service line at 1-800-494-4000.
You will need identification and proof of address to set up an account.
You can start the process of opening an electricity account in Philadelphia up to three months in advance.
It takes about 8 to 10 minutes to open an electricity account online.
You can pay your PECO bill through the mail, in person, or online. To pay online, go to the PECO website and hover over "My Account", then click on "My Bill & Usage".











































