Molly Ayala
The DeWalt self-propelled electric lawn mower is a battery-powered tool that offers several advantages over traditional gas mowers. It is easy to operate, comfortable to use, and delivers a nice, even cut. To start the mower, you need to press and hold the start button and then pull the wire lever down to the padded hand grip. However, some users have reported issues with starting their DeWalt mowers, with problems ranging from a blinking battery light to a damaged power cord. If you encounter any issues with your DeWalt mower, it is recommended to contact DeWalt customer support or a professional technician for assistance.
| Characteristics | Values |
|---|---|
| Starting procedure | Press and hold the start button, then pull the wire lever down to the padded hand grip |
| Self-propel system | Squeeze one or both of the levers angling downward from the hand grip |
| Battery | 20V Max Brushless |
| Battery life | Two full charges required for 10,000 sq. ft. of lawn, 5,000 sq. ft. per charge at 2.5 inches with grass catcher |
| Price | $599.99 - $600 |
| Storage | Fold-flat handle and vertical storage capability, requiring 2.5 sq. ft. of floor space |
| Ease of use | Well-laid-out controls, comfortable cushioned handle, easy to operate on all terrains |
| Maintenance | No need to transport or store gasoline |
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$4.69 $5.69
What You'll Learn
Ensure the battery is charged
Ensuring that the battery is charged is crucial for the successful operation of your Dewalt electric mower. Here are some detailed instructions and considerations to keep in mind regarding battery charging:
Battery Charging and Maintenance:
- Before using your Dewalt electric mower, make sure that the batteries are fully charged. Check the battery indicator to confirm the charge level. If the batteries are not fully charged, connect them to the charger until they are.
- It is recommended to charge the batteries after each use to ensure they are ready for the next mowing session. Regular charging can help maintain optimal battery health and prolong their lifespan.
- When charging, refer to the user manual or the instructions provided with the charger to determine the appropriate charging time and any specific safety guidelines. Overcharging or incorrect charging can damage the batteries.
- If your Dewalt mower is equipped with multiple batteries, ensure that all of them are charged and in proper working condition. Some models, like the Dewalt 20V MAX, come with two 10Ah batteries.
- In case you encounter a situation where the battery indicator doesn't turn on or function properly, consider contacting Dewalt customer support or a certified repair service to diagnose and resolve the issue.
By following these guidelines and maintaining proper battery care, you can ensure that your Dewalt electric mower has sufficient power to operate effectively and efficiently.
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Check the blade for debris
Before you start your Dewalt electric mower, it is important to check the blade for debris. This is a crucial safety check to perform before each use. Here is a step-by-step guide to help you through the process:
Locate the Blade: Begin by locating the blade of your Dewalt electric mower. It is usually found underneath the mower deck.
Visual Inspection: With the mower turned off and unplugged, carefully inspect the blade for any debris buildup. Common types of debris include grass clippings, twigs, or other organic material that may have become wrapped around the blade during previous use.
Remove Debris: If you notice any debris on the blade, it is important to remove it carefully. Using a brush or a stick, gently dislodge and remove any stuck-on material. Ensure the mower is unplugged or the battery is removed to avoid accidental activation during this process.
Check for Clogs: In addition to the blade, check the area around the blade for any clogs or debris buildup. This includes the underside of the mower deck and any vents or openings nearby. Remove any debris you find to ensure proper airflow and prevent potential fires.
Clean as Needed: If you notice a significant amount of debris or grass buildup, consider giving the blade and surrounding areas a thorough cleaning. Use a brush or compressed air to remove any remaining dirt or grass clippings.
By following these steps and checking the blade for debris, you can help ensure the safe and efficient operation of your Dewalt electric mower. This simple maintenance routine will help keep your mower in good condition and reduce the risk of any operational issues caused by clogged or damaged blades. Always refer to your owner's manual for additional safety instructions and maintenance guidelines specific to your Dewalt electric mower model.
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Press and hold the start button
To start your Dewalt electric mower, you must press and hold the start button. This is the first step in the process of activating the mower's motor and blade. It is important to note that simply pressing the start button without holding it will not be sufficient to initiate the mower's functions. The duration of holding the start button may vary depending on the model of the mower and other factors.
Once you have pressed and held the start button, you can proceed to the subsequent steps required to operate the mower. It is crucial to refer to the specific instructions provided by Dewalt for your mower model to ensure safe and proper usage. Each model may have unique requirements and procedures, and deviating from the manufacturer's guidelines may lead to safety hazards or damage to the equipment.
In some cases, pressing and holding the start button may not be enough to get the mower running. There could be underlying issues or malfunctions preventing the mower from starting. For instance, the battery light may start blinking, indicating an issue with the power source. If the battery is fully charged and properly connected, the issue might lie elsewhere in the mower's mechanisms.
If your Dewalt electric mower doesn't start after pressing and holding the start button, it is advisable to consult the user manual or seek assistance from customer support. They can provide model-specific advice and troubleshooting steps to address the issue. It is also worth checking online forums and communities for similar experiences and potential solutions shared by other Dewalt electric mower users.
Overall, the act of pressing and holding the start button on your Dewalt electric mower is a critical initial step in the sequence of activating the mower's functions. However, it is just the first part of the process, and ensuring that you follow the subsequent steps outlined in your mower's instructions is equally important for successful and safe operation.
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Pull the wire lever down
To start a Dewalt electric mower, you must first press and hold the start button. Once you have done this, you can then pull the wire lever down to the padded hand grip. This action will start the motor and blade of the mower. If you want to start the self-propel system, squeeze one or both of the levers that angle downward from the hand grip. This will activate the self-propel system, and you will be able to use the mower as normal.
It is important to ensure that you are pulling the wire lever down towards the padded hand grip. This is crucial for starting the mower and ensuring the safety of the user. By pulling the wire lever down, you are activating the mechanism that engages the motor and blade. This allows the mower to operate and cut grass effectively.
The wire lever is designed to be pulled down with a firm and steady motion. This helps to ensure a smooth and controlled activation of the mower's systems. It is also important to note that the wire lever should be pulled down only after the start button has been pressed and held. This sequence of actions is crucial for the proper operation of the mower.
Additionally, the wire lever is typically located near the hand grip, providing easy access and control for the user. This design consideration allows for a comfortable and efficient mowing experience. By having the wire lever within easy reach, users can quickly and safely start the mower and adjust their grip as needed.
Overall, pulling the wire lever down is a critical step in starting the Dewalt electric mower. It activates the motor and blade, allowing the mower to function properly. By following the proper steps and understanding the functionality of the wire lever, users can confidently and safely operate the mower for their lawn care needs.
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Contact Dewalt customer support
If your Dewalt electric mower won't start, there are several ways to get in touch with Dewalt customer support.
Firstly, you can call Dewalt customer support on 1-800-433-9258. This phone line is available Monday to Friday, 8:00 a.m. to 6:00 p.m. Eastern Time. Be prepared for the call, as Dewalt may ask for your first and last name, phone number, or email address. The average hold time is up to 3 minutes, and the longest wait times are on Mondays.
You can also email Dewalt at [email protected] or [email protected]. Here, you can send your concerns, complaints, and suggestions, and a customer service expert will respond to your query.
Additionally, Dewalt has an online portal where you can ship tools to the nearest factory-owned location for repair, or order replacement parts. You can also access tool schematics and manuals through this portal.
It is worth noting that some customers have reported negative experiences with Dewalt customer support, citing issues with long wait times, unhelpful responses, and language barriers. However, others have reported feeling very satisfied after speaking with customer service representatives, so it is worth trying multiple contact methods if your initial attempts are unsuccessful.
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Frequently asked questions
There could be a few reasons why your Dewalt mower isn't starting. Firstly, check that the batteries are fully charged and that there is no debris in the blade or battery compartment. If the batteries are charged, check that the key is plugged in and that the kill switch is on. If the mower still won't start, you may need to contact Dewalt customer support or take it to a repair centre.
To start your Dewalt mower, press and hold the start button, then pull the wire lever down to the padded hand grip. To start the self-propel system, squeeze one or both of the levers angling downward from the hand grip.
The Dewalt mower is a space saver with its fold-flat handle and vertical storage capability. It only needs about 2.5 square feet of storage floor space.
The Dewalt electric mower costs around \$600, which is about twice as much as the cheapest self-propelled gas mowers but is priced similarly to higher-quality gas mowers and comparably equipped battery-powered mowers.
