
Moving into a new house can be a stressful experience, and there are many things to consider when it comes to switching your electricity supply. First, you should contact your current energy supplier to inform them of your move and provide a forwarding address for your final bill. Next, you should find out who supplies energy to your new home and contact them to set up a new account. You should also take meter readings at your old and new properties to ensure you are only paying for the energy you use. If you are moving into a new-build property, you should double-check the meter serial numbers with the current supplier before attempting to switch. If you are on a fixed contract, you may be charged an exit fee for ending your contract early, but your supplier may allow you to transfer your energy plan to your new address. If you are renting, you may need your landlord's permission to switch suppliers.
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What You'll Learn

Notify your current energy supplier
It is important to notify your current energy supplier when moving house. You should give at least 48 hours' notice, although some sources suggest giving them a call 30 days in advance. You can do this by phone or by using the online chat services, if available. You will need to provide your new address so that they can send your final bill to you. You should also provide meter readings on the day you move out and give these readings to your supplier, keeping a note of the readings and the dates for your own records.
If you are on a fixed contract at your current property, you can ask your energy supplier if you can transfer your energy plan to your new address. If you are moving to a different part of the country, your rate may change slightly as rates differ by region. If you are moving into rented accommodation, you may want to ask your landlord if you can switch to a standard credit meter, enabling you to pay bills every month or quarter. If you are on a fixed deal, you may be charged an 'exit fee' for ending your contract early.
After your move, it is a good idea to call your former utility company to confirm you are paid up and that your account is closed. This will save you from potentially being reported to collection agencies or having your credit score affected.
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Read your meters and give readings to your supplier
When moving to a new house, it is important to take meter readings from your gas and electricity meters and make a note of them. This will ensure that you only pay for the energy you have used. If you have a smart meter, it should automatically send readings to your supplier, but it is still worth checking that it is working in 'smart mode'. If it is not working in smart mode, you will need to take regular meter readings and send them to your supplier.
If you are moving out of a rented property, it is a good idea to leave a copy of the meter readings for the next tenants or your landlord, along with details of the energy supplier(s) you use. You should also give your landlord or letting agent notice if you change suppliers, as you may need to arrange for the account to revert to the original supplier when you move out.
You can submit meter readings to your energy supplier online, through an app, or over the phone. It is a good idea to do this as soon as possible after moving into your new home. You should also contact your previous energy supplier to confirm that you are paid up and that your account is closed. This will prevent you from being reported to collection agencies or having your credit score affected.
If your new home has a prepayment meter, you will need to pay for any gas and electricity usage upfront. You can top up your energy credits using a key or token, and you may need to arrange for a new top-up key or card to be sent out. Prepayment meters are generally more expensive, so you may want to change to a credit meter. To do this, you will need to contact the supplier and provide proof of address and/or pass a credit check.
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Compare energy deals and suppliers
When moving into a new home, it's essential to sort out your gas and electricity supply. Here are some steps to help you compare energy deals and suppliers:
Step 1: Find Out Your Current Supplier and Tariff Details
Firstly, identify your current energy supplier and the tariff you're on. Check your bills or contact your landlord or estate agent if you're unsure. Understanding your current arrangement will help you make informed decisions about switching.
Step 2: Notify Your Current Supplier
Let your current energy supplier know about your upcoming move. It's recommended to give them at least 48 hours' notice. Provide them with your new address so they can send your final bill to the right place. You may also want to ask about any early exit fees associated with your current plan.
Step 3: Take Meter Readings
On the day you move out, take meter readings for your gas and electricity. Submit these readings to your current supplier and keep a note for yourself. This ensures that you're only charged for the energy you've used and helps prevent billing disputes.
Step 4: Research Available Suppliers and Tariffs
When you move into your new home, you'll typically be placed on a 'deemed contract' with the existing supplier. This default tariff is often more expensive, so it's worth comparing alternatives. Research different energy suppliers and their tariff options to find the best deal for your needs. Consider factors such as fixed-rate contracts, standard variable tariffs, and prepayment or credit meter systems.
Step 5: Compare Energy Deals
Use online comparison tools to compare energy deals. Websites like Uswitch, MoneySuperMarket, and Compare the Market offer these services. Enter your new postcode, along with some details about your energy usage and tariff preferences, to see what's available. This will help you identify potential savings and choose the most suitable supplier for your new home.
Step 6: Make the Switch
Once you've found a better deal, contact your new supplier of choice. They will handle the switch for you, and they will let you know if you need to submit any additional information, such as meter readings. Remember, you have the right to switch suppliers to get a cheaper deal, and your new supplier will notify your previous supplier about the change.
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Contact your new energy supplier
Contacting your new energy supplier is an essential step in the process of switching your electricity supply to your new house. Here are some detailed instructions to guide you through this process:
Identify Your New Energy Supplier
Before contacting your new energy supplier, you need to identify who supplies energy to your new property. You can find this information in several ways. Check your tenancy agreement, as it may mention the energy supplier or indicate if your landlord has a preferred supplier. If you are buying a new property, the developer should have informed you of the energy supplier. You can also look for any mail addressed to "The Occupier" from an energy company. Additionally, the previous owner or estate agent might have left details about the energy supplier. If you're unable to find this information through these means, you can visit the Ofgem website to identify the gas and electricity suppliers for your new home.
Once you have identified your new energy supplier, it's important to contact them as soon as possible. Inform them that you have moved into the property and provide them with your meter readings. You can submit these readings online, through an app, or over the phone. It is advisable to take meter readings as soon as you move in and make a note of them, or even take a photo on your phone. This ensures that you are only charged for the energy you use and helps you avoid any billing discrepancies.
Set Up Your Account
When you contact your new energy supplier, they will help you set up a new account. Provide them with your personal details, such as your name and contact information, and the date you moved into the property. If you are renting, let them know if your landlord has a preferred supplier. If you are buying the property, you may need to provide proof of address. Ask about the available payment options, such as direct debit or standard credit, and choose the one that suits you best.
Compare Energy Deals
After setting up your account, it's worth comparing energy deals to see if you can get a better rate. Use online tools or services that allow you to compare energy suppliers and tariffs. By providing your address and tariff details, you can find out if there are cheaper or more suitable options available. This step ensures that you are getting the best value for your energy supply and can help you save money on your bills.
Switch Your Energy Supplier (Optional)
If you find a better deal with another energy supplier, you have the option to switch. However, consider any exit fees associated with ending your current contract early. Contact your new chosen supplier, inform them of your intention to switch, and they will guide you through the process. Remember that you might need to pay a deposit or provide a security payment, especially if you are switching to paying by credit.
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Switch to a standard credit meter
If your new home has a prepayment meter, you will have to pay for any gas and electricity usage upfront. This "pay-as-you-go" system means that you top up your energy credits using a key or token. Most households prefer a credit system over prepayment meters because there are more billing options available to them. Also, rates for prepayment meters will likely be more expensive.
If you want to change to a credit meter, you must contact the supplier. The supplier may require proof of address and/or a credit check. You can top up at a Post Office or Payzone, or any shop with a PayPoint logo. If your new property has a smart meter, it’s worth checking that it’s working in ‘smart mode.’ Smart mode means your meter automatically sends readings to your supplier. You can check if your meter can work in smart mode after switching. If it’s not working in smart mode, you’ll need to take regular meter readings yourself and send them to your supplier.
If you have a non-smart prepayment meter, you can ask your energy supplier to replace it with a smart meter. This type of meter has prepayment and credit settings your supplier can turn on or off without needing to visit your property. Your supplier usually won’t switch you to paying by credit if you’re in debt to them. If you’re moving to a different part of the country, your rate may change slightly because they differ by region.
If you can't switch to a credit meter, you may still be able to save by switching to a cheaper prepayment plan. A prepayment meter is a type of gas or electricity meter that requires you to pre-pay for your energy before you use it. You’ll know if you have a prepayment meter if you have to top up a smart card, key, or app to pay for your gas or electricity. Prepayment meters are usually installed in homes that have fallen into debt with their supplier, and are also common in rental properties. A credit meter is a more common type of meter that allows households to pay a set amount per month for their energy usage.
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Frequently asked questions
Contact your current energy supplier at least 48 hours before you move out and ask them about transferring your energy plan to your new address. They will sort out the switch for you. You should also contact your new energy supplier to inform them that you have moved in and give them your meter readings.
You can find out who supplies energy to your new home by checking your tenancy agreement, looking at your TA6 form, or checking the Ofgem website.
Yes, you can switch to a different energy supplier. However, if you are on a fixed contract at your current property, you may have to pay an exit fee. It is worth running an energy comparison to see if you can get a better deal.











































