
Moving to a new place can be stressful, especially when it comes to setting up utilities. In New York City, electricity is provided by Con Edison. You can open your account by calling them at 1-800-752-6633 (or 1-212-243-1900 if calling from outside the city) or online. You will need to provide your new service address, including the ZIP code, street name, and your unit number. It is recommended that you notify service providers at least a month in advance of your move. If your new home's electricity line has been cut, you will need to schedule a technician visit, which can take up to 5 business days.
| Characteristics | Values |
|---|---|
| Electricity Provider | Con Edison |
| Phone Number | 1-800-752-6633 or 1-212-243-1900 if calling from outside the city |
| Website | www.coned.com |
| Requirements | Your new address, move-in date, and a valid form of identification |
| Advance Notice | Ideally, notify service providers at least a month in advance, but two weeks may be sufficient |
| Alternative Provider | National Grid (serving Brooklyn, Queens, and Staten Island) |
| National Grid Phone Number | 718-403-4050 |
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What You'll Learn

Notify providers at least two weeks before moving
When moving to a new home in New York City, it is advisable to notify utility service providers at least two weeks in advance, if not earlier. This is to ensure that your electricity and other utilities are connected by the time you move in.
To set up your electricity, you will need to contact Con Edison, the electricity provider in New York City. You can reach them by calling 1-800-752-6633 or 1-212-243-1900 if you are moving to NYC for the first time or calling from outside the city. You can also apply for services online. You will need to provide your new service address, including the ZIP code, street name, and unit number. Con Edison will also need your move-in date and a valid form of identification. If you don't have an ID, you may need to pay a deposit.
If you are renting in NYC, gas may be included in your rent, so be sure to discuss this with your landlord. If gas is not included, you will need to set up your own account. Depending on the area, you will need to contact either National Grid or Con Edison for gas services. National Grid serves Brooklyn, Queens, and Staten Island, and you can register by calling 718-403-4050.
It is important to stay in contact with your utility providers as your moving day approaches. Keep a list of your utility providers and their contact information handy, and confirm with them that services will be terminated or started on the date you ordered. If you are providing your meter reading over the phone, make sure you have it ready. Schedules can change, so updating your utility providers on any changes to your installation work can save you money.
Finally, if you are moving within Con Edison's service territory, you will need to stop service at your current address before your move.
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Con Edison: call or apply online
Con Edison is the provider of electricity in New York City. You can contact them by dialing 1-800-752-6633 (or 1-212-243-1900 if you're calling from outside the city). You also have the option to apply for services or change information online.
To open an account, you will need to provide your name and contact details, including a phone number, email address, and current address. Con Edison may also request a credit check before starting services for your new property. This is to determine if a security deposit is necessary for your new account. If you don't have an ID, you'll need to pay a deposit.
If you are moving, notify service providers at least a month in advance, but two weeks might be enough in a pinch. You can also call them during the week before you move to confirm that service providers will terminate or start services on the date you ordered them.
If your new home's electricity line has been cut, your utility will need to send a technician onsite. For most utilities, this can take up to 5 business days and depends on technician availability. For homes where electricity has not been deactivated, a technician may still need to come to your home for a meter reading, although many utilities allow activation over the phone as long as you have your meter reading handy.
If you are renting in NYC, gas will probably be included in your rent. Discuss this with your landlord upfront. If gas is not included, you will need to get your own account. Depending on the area, you need to call either National Grid or Con Edison. Parts of Brooklyn are covered by National Grid, and Con Edison provides service throughout most of the rest of the city.
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National Grid: for Brooklyn, Queens, Staten Island
If you live in Brooklyn, Queens, or Staten Island, your electricity provider will be National Grid. To set up your electricity supply, you should contact them as soon as you know your new address and move-in date. You can reach National Grid by calling 718-403-4050 or registering online.
Before you begin contacting utility companies, it's a good idea to have the following information to hand: your name and contact details, including a phone number, email address, and current address. You should also be prepared to provide your new address, move-in date, and a valid form of identification. If you don't have an ID, you may need to pay a deposit.
If you are moving into a new home where the electricity line has been cut, your utility provider will need to send a technician onsite. This can take up to 5 business days, depending on technician availability. For homes where electricity has not been deactivated, a technician may still need to come to your home for a meter reading, although many utilities allow activation over the phone as long as you have your meter reading.
It's a good idea to notify service providers at least a month in advance, but two weeks may be enough. You can also turn everything on 24 hours before you move to ensure everything is available when you arrive. If you are new to the NYC area, some utilities might request a credit check before starting services.
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Technician visit: for cut electricity lines
If you've moved into a new home in New York City and found that the electricity line has been cut, you'll need to contact your utility provider to send a technician onsite. This is a common occurrence when the previous tenant has been gone for some time. Depending on technician availability, this process can take up to 5 business days, and there is currently no way to expedite it.
Technician visits for cut electricity lines in NYC: What to expect
When the technician arrives, they will assess the situation and determine the necessary repairs. In most cases, they will need to install new wiring and reconnect your home to the electrical grid. This process can vary in complexity, depending on the specific circumstances. For instance, if the cut was due to damage to the electrical infrastructure, the technician will need to repair or replace the affected parts.
In NYC, electricians are required to have a license to perform electrical work. There are two types of electrical licenses issued by the NYC Department of Buildings: the Master Electrician License and the Special Electrician License. A master electrician can obtain construction permits and perform electrical work on any type of building in NYC. A special electrician can also obtain construction permits, but they are limited to working under the employment of a building owner. To obtain either license, applicants must pass both a written and practical exam.
During the technician's visit, they will also ensure that your electrical system meets all safety standards and complies with local regulations. They will perform tests and inspections to verify that your home's electrical setup is secure and up to code.
If you are registering with an Energy Service Company (ESCO), they will charge you for all supply-related costs, while your local utility company will still be responsible for delivering electricity to your home. This creates competition between ESCOs and utility companies to offer the lowest prices, giving consumers more options and potentially lower rates.
While waiting for your technician visit, it's important to ensure you have a backup power source, especially if you rely on electric-powered medical equipment. You can register with your utility provider so they can notify you in the event of a power outage, and consider having a battery or alternative power source as a precaution.
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Credit check: for new NYC residents
New York City offers a variety of options and providers for electricity services, and setting up utilities can be a daunting process for new residents. Electricity in NYC is provided by Con Edison, and you can open your account by calling them or applying online.
When you give the utility company your new service address, be sure to provide specific information such as the ZIP code, street name, and your unit number. The NYC utilities will also want to know when you want to start services at your new home. It is recommended to turn everything on 24 hours before you move in to ensure that all services are available when you arrive.
If you are new to the NYC area, some utilities might request a credit check before starting services for your new property. You may be asked for your Social Security number, but alternative forms of identification are often accepted. The credit check is to determine if a security deposit is necessary for your new account.
To avoid delays, it is ideal to notify service providers at least a month in advance of your move, but two weeks may suffice if you are short on time. Before contacting utility companies, have the necessary information on hand, including your name, contact details, and current address.
Con Edison will ask for your new address, move-in date, and a valid form of identification. If you don't have an ID, you may need to pay a deposit. You can contact Con Edison by calling 1-800-752-6633 (or 1-212-243-1900 if calling from outside the city).
In some areas of Brooklyn, Queens, and Staten Island, electricity is provided by National Grid, so be sure to check with your landlord or building manager to see if this is the case for your residence.
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Frequently asked questions
Con Edison is the provider of electricity in New York City. You can contact them by dialing 1-800-752-6633 or 1-212-243-1900 if you're calling from outside the city. You can also apply for services online.
Ideally, you should notify your utility provider at least a month in advance, but two weeks may be enough.
You will need to provide your name, contact details, and current address. Depending on the provider, you may also need to provide a valid form of identification or your tax ID if you're starting a commercial service.





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