Otis Singleton
CPS Energy, the nation's largest public power, natural gas, and electric company, has been providing power to the community of San Antonio for almost 160 years. The company is governed by a five-member board of trustees, including the mayor of San Antonio, and is focused on being the best it can be for the community. As a city-owned utility, CPS Energy provides funding to the city, contributing to the local economy and supporting a vibrant quality of life in San Antonio.
| Characteristics | Values |
|---|---|
| Name | CPS Energy |
| Location | San Antonio, Texas |
| Mailing Address | P.O. Box 1771 San Antonio, Texas 78296 |
| Phone Number | (210) 353-2222 |
| Date Established | 1860 |
| Ownership | City of San Antonio |
| Board of Trustees | Five-member board, including the mayor of San Antonio |
| Community Involvement | Partners with over 100 community agencies, provides bill assistance, supports community projects, and offers internship and mentorship opportunities |
| Products | Electricity and natural gas |
| Customer Service | Extended hours on Wednesdays, night deposit boxes, and various payment options |
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What You'll Learn
- CPS Energy is San Antonio's largest public power, gas, and electric company
- CPS Energy is governed by a board of trustees, including the mayor of San Antonio
- CPS Energy provides funding to the city, contributing to police, fire services, and more
- CPS Energy offers assistance programs to support customers with bill payments
- CPS Energy has a customer service center and 24/7 support phone line
CPS Energy is San Antonio's largest public power, gas, and electric company
CPS Energy is the largest public power, gas, and electric company in San Antonio. It was established in 1860 and has been providing power to the community for over a century. CPS Energy was purchased by the City of San Antonio eighty years ago for $34 million, turning it into a public power company and city partner. As a city-owned utility, CPS Energy provides funding to the city, contributing up to 14% of its annual revenue, which covers about 27% of the city's budget. This funding goes towards essential services such as police, fire, parks, libraries, and senior facilities.
CPS Energy provides safe, reliable, and competitively priced services to its customers. The rates charged by the utility cover the cost of maintaining infrastructure, such as power plants, gas pipes, and electricity transmission wires. They also invest in system improvements to enhance their services. CPS Energy is committed to supporting the local community and economy. They partner with local vendors and provide jobs for San Antonians, contributing to the growth of the local economy and an improved quality of life in the city.
CPS Energy also offers various assistance programs to support customers with their payment needs. For instance, the REAP program helps families in need with their utility bills and educates them on energy-saving measures. During the COVID-19 pandemic, CPS Energy representatives connected customers with bill assistance and other essential services. The company is governed by a board of trustees, including the mayor of San Antonio, and maintains close community involvement through initiatives like the Citizens Advisory Committee.
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CPS Energy is governed by a board of trustees, including the mayor of San Antonio
CPS Energy is the nation's largest public power, natural gas, and electric company. It provides competitively priced, safe and reliable services to its customers. CPS Energy is governed by a board of five trustees, one of whom is the mayor of San Antonio, who serves as an ex officio member for the duration of their mayoral term. Each of the other four members represents a geographical quadrant within the city and must reside within that quadrant. The trustees, excluding the mayor, are nominated by the other board members for a five-year term, with the option to serve one additional term. These nominations must be approved by a majority vote of the San Antonio City Council.
In addition to the board of trustees, a 15-member Citizens Advisory Committee serves as a liaison between CPS Energy and the citizens of San Antonio. Ten of these members are nominated by the City Council members, with one representative from each district, and the remaining five are selected from applicants who are interviewed by the Board. This committee ensures that the company remains accountable to the people of San Antonio and that the community's interests are represented.
CPS Energy has a long history in San Antonio, having been established in 1860. The company was purchased by the City of San Antonio eighty years ago, turning it into a public power company and a city partner. This means that CPS Energy is a municipally-owned utility, providing funding back to the city. As a city-owned utility, CPS Energy contributes a significant portion of its annual revenue to the city's general fund, which covers essential services such as police, fire, parks, libraries, and senior facilities.
CPS Energy is committed to empowering the community and giving back to the people of San Antonio. The company offers various assistance programs to support customers in need, such as the REAP program, which helps families pay their utility bills and educates them on energy-saving measures. During the COVID-19 pandemic, CPS Energy representatives connected customers with bill assistance and other vital services. The company also values community engagement and invests in future generations through internships and mentorship programs in local schools.
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CPS Energy provides funding to the city, contributing to police, fire services, and more
CPS Energy is the largest public power, natural gas, and electric company in the nation, providing competitively priced, safe, and reliable services to San Antonio. Notably, CPS Energy is a city-owned utility, and as such, it returns a significant portion of its revenue to the city.
CPS Energy has a long history in San Antonio, having been established in 1860 and purchased by the city eighty years later. The $34 million acquisition transformed the electric company into a public power company and a valuable city partner. As a municipally-owned utility, CPS Energy contributes up to 14% of its annual revenue to San Antonio's general fund, which covers essential services for the community.
The company's financial contributions to the city are substantial, with approximately 14% of its yearly revenue going towards supporting various public services. This amounts to roughly 27% of the city's total budget. The funding is directed into the city's general fund, which is responsible for financing critical services such as police and fire departments, as well as the operations of parks, libraries, and senior facilities.
CPS Energy's commitment to the city goes beyond just financial contributions. The company actively engages in community development and support initiatives. For instance, during the COVID-19 pandemic, CPS Energy representatives personally reached out to customers, providing them with assistance in the form of bill payment support, food, daycare, and even funeral arrangements. This level of support demonstrates the company's dedication to the well-being of its customers and the broader community.
Furthermore, CPS Energy fosters economic growth in San Antonio by creating job opportunities for its residents and partnering with local vendors to provide goods and services. The company's focus on community development is evident through its participation in various programs and activities that give back to the city. CPS Energy also prioritizes the development of future generations by offering internships and mentorship programs for students in local schools. Overall, CPS Energy plays a crucial role in shaping the economic and social landscape of San Antonio.
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CPS Energy offers assistance programs to support customers with bill payments
CPS Energy is the nation's largest municipally owned energy utility, serving the San Antonio, Texas area. CPS Energy is governed by a five-member board of trustees, including the mayor of San Antonio and four other members, each representing a geographical quadrant within the city.
CPS Energy offers a variety of assistance programs to support customers with bill payments. The Residential Energy Assistance Partnership (REAP) is one such program that helps disadvantaged elderly, disabled, and low-income customers with small children pay their utility bills throughout the year. REAP also educates customers on energy-saving conservation measures to help them save money.
CPS Energy also offers the Electric Affordability Discount Program, which provides a discount on the monthly service availability charge for residential customers whose income is at or below 125% of the Federal Poverty Guidelines. To qualify, customers must meet at least one of the following additional requirements: being 60 years of age or older, having a disability, using life-sustaining medical equipment, having pre-school-aged or school-aged children, meeting Veterans' Discount qualifications, or having extenuating circumstances.
The Critical Care Program gives customers who rely on electrically operated medical equipment additional time to pay their bills. Similarly, the Disabled Citizens Billing Program allows disabled customers on Supplemental Security Income more time to pay their energy bills.
CPS Energy also has the Energy Angels Gift of Energy program, where individuals can make a payment towards the energy bill of a friend, loved one, or neighbour.
Additionally, CPS Energy offers a Budget Payment Plan, which averages a customer's bills over the past year and charges a set amount each month, helping to spread out costs. CPS Energy also provides free smart thermostats to help customers save electricity and lower their energy bills.
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CPS Energy has a customer service center and 24/7 support phone line
CPS Energy is the nation's largest public power, natural gas, and electric company, providing competitively priced services to customers in San Antonio. It was established in 1860 and has been serving the community for over 160 years.
CPS Energy has a strong presence in San Antonio, with multiple customer service centers located across the city. These centers facilitate easy bill payments, with night deposit boxes available 24/7 for customer convenience. The specific locations of the CPS Energy Customer Service Centers in San Antonio are:
- North Side: 754 NW Loop 410 Suite 102 (next to the Target at Park North Shopping Center)
- East Side: 4525 Rigsby (Dellcrest Shopping Ctr.), Ste. 112
- West Side: 803 Castroville (Las Palmas Ctr), Ste. 406
- South Side: 660 S.W. Military (Shopper's City Mall)
In addition to its physical locations, CPS Energy offers a 24/7 support phone line to address customer inquiries and service issues. The main phone number is (210) 353-2222, with an option to report gas leaks or any other service problems, including power outages, downed wires, and street light issues.
CPS Energy is deeply committed to supporting the San Antonio community. It provides funding to the city, contributing a significant portion of its annual revenue to the city's general fund, which supports essential services such as police, fire, parks, libraries, and senior facilities. CPS Energy also offers assistance programs to help families in need with their utility bills and educates them on energy-saving measures to reduce costs. During the COVID-19 pandemic, they actively assisted customers in accessing bill payment assistance and other critical services.
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Frequently asked questions
Yes, CPS Energy is the nation's largest public power, natural gas, and electric company, providing energy to the City of San Antonio.
CPS Energy is a city-owned utility that provides funding to the city—up to 14% of its annual revenue, which covers about 27% of the city's budget. This funding goes into the city's general fund, which covers essential services such as police, fire service, parks, libraries, and senior facilities. CPS Energy is committed to empowering the community and driving local economic growth.
CPS Energy offers various assistance programs to support customers in need, such as the REAP program, which helps families pay their utility bills and educates them on energy-saving measures. During the COVID-19 pandemic, CPS Energy provided bill assistance and connected customers with essential services. They also actively participate in community projects and mentor students across San Antonio.
