Trystan Casey
Electric Bike Paradise is an online retailer of electric bikes and bike parts. The company has received mixed reviews online, with some customers reporting positive experiences and others claiming that the company is a scam. Some customers have reported issues with customer service, including unanswered phone calls and emails, while others have praised the company for its easy purchase process and helpful customer service. Electric Bike Paradise has an average rating of 3.1/5 on Trustpilot.
| Characteristics | Values |
|---|---|
| Legitimacy | Some sources claim it is a scam, while others claim it is legitimate |
| Customer service | Some sources claim that customer service does not respond to phone calls or emails |
| Product availability | Some sources claim that products listed as available on the website are not actually available |
| Product quality | One source claims that Electric Bike Paradise offers one of the best fat tire folding bikes on the market |
| Price | Some sources claim that Electric Bike Paradise offers decent prices |
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What You'll Learn
Electric Bike Paradise's Trustpilot rating is 3.1/5
Electric Bike Paradise has a Trustpilot rating of 3.1/5.
While some customers have praised the company for its easy purchase process and good customer service, others have claimed that Electric Bike Paradise is a scam. One customer reported that they made a purchase weeks ago and, despite numerous phone calls and emails, have not received a response from the company. They also claimed that they had to call their credit card company to file a fraud claim. Another customer reported a similar experience, saying that they received a text the next day informing them that the product they ordered was not available and were offered another product for $200+ more.
However, one customer left a positive review, praising the company for its powerful 750W motor, 9-speed pedal assist, 7-speed Shimano, and 15Ah 48V battery. They also mentioned that the rugged construction and flawless welding make it a heavy-duty performer off or on-road.
Overall, the reviews for Electric Bike Paradise are mixed, with some customers reporting positive experiences and others claiming that the company is a scam. It is important to note that the company's Trustpilot rating is only 3.1/5, which is considered "average".
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Electric Bike Paradise has been described as a scam
However, other customers have had positive experiences with the company. One reviewer on Trustpilot said that the purchase process was super easy and that customer service answered all of their questions. They also said that they were more than satisfied with their purchase, a fat tire folding bike with a powerful 750W motor, 9-speed pedal assist, 7-speed Shimano, and a 15Ah 48V battery.
On Reddit, one user said that Electric Bike Paradise is a legit place and that they've bought from them multiple times. They did note, however, that they couldn't find much information about the manufacturer, Best, and suggested that for the price, you might be better off finding a more reputable brand with solid customer service ratings.
Overall, while there are some mixed reviews, it seems that Electric Bike Paradise is a legitimate company, but customers should be aware of potential issues with customer service and product availability.
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Electric Bike Paradise has been described as a legit place
Electric Bike Paradise offers decent prices on no-name bikes built with good name components. For example, they have been known to offer a great price on a 1000-watt Bafang mid-drive bike, but with no manufacturer name associated with it. This has raised some concerns among customers, as it can be challenging to find information about the manufacturer or their link.
Some customers have reported that Electric Bike Paradise is a scam, with unresponsive customer service and potential fraud. One customer reported making a purchase weeks ago and, after numerous unanswered phone calls and emails, had to call their credit card company to file a fraud claim. They also mentioned that the product they ordered was still listed as available on the website, even though they were informed that it was not in stock.
On the other hand, some customers have had positive experiences with Electric Bike Paradise, praising the company for its outstanding online presence and easy purchase process. One customer specifically mentioned that the customer service team answered all their questions.
Electric Bike Paradise has received mixed reviews, with some customers reporting positive experiences and satisfaction with their purchases, while others have encountered issues with customer service and potential fraud. It is always essential to exercise caution when making online purchases, especially when dealing with unfamiliar companies or products.
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Electric Bike Paradise has good prices
However, it is worth noting that some users have had negative experiences with Electric Bike Paradise. One user on Reddit said that they made a purchase weeks ago and that no one ever answers the phone, only a "crappy voice recording to leave a message". They also said that they had to call their credit card company to file a fraud claim. Another user on Trustpilot echoed similar sentiments, saying that Electric Bike Paradise is a scam and that they had to call their credit card company to file a fraud claim as well.
Overall, while Electric Bike Paradise may have good prices, it is important to weigh the pros and cons before making a purchase decision.
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Electric Bike Paradise has poor customer service
One customer said they received a text the next day saying their order wasn't available and were offered another battery for $200+ more.
Another customer said they couldn't find much information about the company online and suggested that, for that price, you're better off finding a more reputable brand with solid customer service ratings.
However, one customer did say that the purchase process was super easy and that customer service answered all of their questions.
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Frequently asked questions
Yes, Electric Bike Paradise is a legitimate company. However, some customers have reported issues with the company's customer service and have accused the company of fraud.
Electric Bike Paradise has an average rating of 3.1/5 on Trustpilot.
Electric Bike Paradise can be contacted by phone and email. However, some customers have reported issues with getting through to the company via these channels.
The Better Business Bureau (BBB) is a non-profit organisation that provides consumers with information on businesses, including complaints, reviews and responses.
Electric Bike Paradise sells a range of electric bikes, including fat-tire folding bikes and mid-drive bikes. The company also offers batteries and other accessories.
