Electric Bike Pros: Legit Or A Scam?

Electricbikepros.com is rated Poor with 1.9/5 on Trustpilot. The company has been accused of scamming customers, not delivering products, and not responding to customer queries. Many customers have urged others not to buy from the company. However, one customer reported that they did receive their order and that the company was responsive via email during the process up to delivery.

Electricbikepros.com is rated Poor with 1.9 / 5 on Trustpilot

Many of the reviews describe the company as unresponsive, with customers reporting that they do not answer phone calls or emails. One customer said that they had to call their credit card company to stop payment. Another said that they were scammed by the company and only got their money back after filing a fraud claim and sending in pages of proof.

One customer said that they received their order, but that free gifts that were supposed to come with it never arrived. They also said that the company's support has since gone silent. Another customer said that they never received their order or any updates.

Based on these reviews, it seems that electricbikepros.com is not a legitimate or reputable company.

Customers have reported that the company is unresponsive

Electricbikepros.com has a rating of 1.9/5 on Trustpilot, with customers reporting that the company is unresponsive. One customer said that they were very responsive via email during the process up to delivery, but then went silent when they failed to deliver some free gifts that were supposed to come with the product. Another customer said that they never answer their phone or return emails. A third customer said that they contacted the company owner and never heard back.

The company appears to be unresponsive to customers after they have made a purchase. This has led to customers feeling scammed and having to file fraud claims in order to get their money back. It is important to note that this is not the experience of all customers, as one customer reported that they had mixed results with the company and their product arrived and was working fine. However, the majority of reviews on Trustpilot are negative, with many customers urging others to consider another source for their purchases.

Some customers have received their orders, but not the free gifts that were promised

Electricbikepros.com has a poor rating of 1.9/5 on Trustpilot. While some customers have received their orders, there have been issues with the company failing to deliver free gifts that were promised. One customer reported that they had not received their free gifts two months after their order was delivered, despite the company being responsive via email up to that point. Another customer stated that they had to file a fraud claim and send in emails and chats as proof to get their money back after being scammed by the company.

Electricbikepros.com has also been criticised for failing to answer phone calls or return emails, with one customer having to stop payment through their credit card company. The company continues to send out advertising emails but does not respond to customer inquiries.

Based on the poor rating and negative reviews on Trustpilot, there are concerns about the legitimacy of electricbikepros.com. Customers have reported issues with receiving orders, free gifts, and communication from the company. It is advisable to proceed with caution when considering purchasing from this website.

The company continues to send out advertising emails despite not responding to customer queries

Electricbikepros.com is rated "Poor" with 1.9 / 5 on Trustpilot. The company continues to send out advertising emails despite not responding to customer queries. One customer said: "They never answer their phone or return emails. I had to call my credit card company and stop payment. They still send out advertising emails saying look at these new products but cannot return calls or emails." Another said: "I contacted the company owner and never heard back. They got their money and became very quiet. I would urge folks to consider another source."

Despite the poor reviews, one customer said they had mixed results with the company. They ordered an 'open box' which they assumed came from Electric Bike Pros but actually came from the manufacturer. It showed up and has been working fine, and the company was very responsive via email during the process up to delivery. However, they listed a few free gifts that were supposed to be sent with the order, which the customer has not received two months later. Their support has now gone silent.

One customer reported that they received a refund after 9+ months of being scammed by the company

Electricbikepros.com is rated "Poor" with 1.9 / 5 on Trustpilot. One customer reported that they received a refund after 9+ months of being scammed by the company. The customer urged others not to give up, and to file a fraud claim, sending in all the emails or chats and explaining every detail in writing.

Other customers have reported similar experiences, with one stating that they ordered an 'open box' which they assumed came from Electric Bike Pros, but actually came from the manufacturer. The customer also did not receive the free gifts that were listed to be sent with the order. Another customer reported that they had to call their credit card company and stop payment, as Electric Bike Pros would not answer their phone or return emails.

Based on these reviews, it seems that Electric Bike Pros is not a reputable company and customers are advised not to buy anything from them.

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