
In the UK, a Distribution Network Operator (DNO) is a company licensed to distribute electricity. These companies own and operate the system of cables and towers that bring electricity to homes and businesses. DNOs are often confused with electricity suppliers, but they are separate entities. While electricity suppliers are companies that people choose to buy electricity from, DNOs are responsible for getting the electricity to homes and businesses. They are also responsible for allocating Meter Point Administration Numbers (MPANs), which are unique identifiers for individual supply points.
| Characteristics | Values |
|---|---|
| Full Form | Distribution Network Operator |
| Other Names | Distribution System Operator (DSO) |
| Operator | Operator of the electric power distribution system |
| Function | Delivers electricity to most end users |
| Location | DNOs are present in various countries like the UK, France, and Canada |
| Regulation | Regulated by Ofgem, the independent energy regulator in Great Britain |
| Licensing | Licensed by the Office of Gas and Electricity Markets in Great Britain |
| Geographic Area | Operate in geographically-defined areas |
| Connection | Responsible for connecting electricity to the grid |
| Maintenance | Responsible for connection line faults and <co: 6,7,9,10>maintenance |
| Voltage | Manage distribution networks from 240V to 400 kV |
| Property Type | Serve commercial, industrial, and residential properties |
| Unique Identification | Allocate Meter Point Administration Number/Meter Point Registration Number for individual supply points |
| Database | Systems connect to the central database of electricity supply points |
| Monopoly | Natural monopolies that must be regulated to prevent overcharging |
| Competition | Independent Distribution Network Operators (IDNOs) provide competition and flexibility |
| ICP | Work with Independent Connection Providers (ICPs) for electrical works |
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What You'll Learn
- DNOs are licensed companies that own and operate the network of cables, transformers and towers that bring electricity from the national transmission network to businesses and homes
- DNOs are responsible for allocating Meter Point Registration Numbers (MPRNs), the unique identifiers for individual supply points that correspond to respective regions
- DNOs are separate from electricity suppliers, who are the companies that people choose to buy electricity from
- DNOs are regulated by Ofgem, the independent energy regulator in Great Britain
- Independent Distribution Network Operators (IDNOs) were introduced later to provide competition and flexibility in connection services

DNOs are licensed companies that own and operate the network of cables, transformers and towers that bring electricity from the national transmission network to businesses and homes
DNO stands for Distribution Network Operator. These are licensed companies that own and operate the network of cables, transformers, poles, and towers that bring electricity from the national transmission network to businesses and homes. They are also responsible for allocating Meter Point Administration Numbers (MPANs), which are unique identifiers for individual supply points.
In the UK, there are fourteen licensed geographically defined regions for electricity distribution, based on former electricity board boundaries. These fourteen regions are managed by just six operators, making it relatively simple to identify your local DNO.
DNOs are different from electricity suppliers, which are the companies that people choose to buy electricity from. Electricity suppliers include companies like Octopus Energy or EDF. DNOs, on the other hand, are responsible for getting the electricity to homes and businesses. They are regulated by Ofgem, the independent energy regulator in Great Britain, which ensures that DNOs do not overcharge consumers.
In addition to DNOs, there are also Independent Distribution Network Operators (IDNOs). IDNOs own and operate electricity distribution networks, often as network extensions connected to the existing distribution network, such as for new housing developments. They can operate nationwide and are not bound to any specific geographical region. They are also more flexible, affordable, and responsive to customer demands than DNOs.
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DNOs are responsible for allocating Meter Point Registration Numbers (MPRNs), the unique identifiers for individual supply points that correspond to respective regions
A distribution network operator (DNO), also known as a distribution system operator (DSO), is the operator of the electric power distribution system that delivers electricity to most end-users. DNOs are responsible for allocating Meter Point Registration Numbers (MPRNs), which are unique identifiers for individual supply points in their respective regions.
MPRNs are the equivalent of Meter Point Administration Numbers (MPANs) for domestic and business gas users. They are unique identifiers used to manage electricity and gas supplies in the UK. These numbers are essential for energy suppliers to identify and manage customer accounts, track energy usage, and calculate bills.
MPRNs are typically made up of six to ten digits, all numbers with no letters. They are usually shorter and simpler than MPANs, which are 21-digit codes. MPRNs can typically be found in the “Charges in Detail” section of a gas bill. It is important to note that the MPRN is not the same as the customer account number.
DNOs manage distribution networks from 240V to 400 kV through underground and overhead power lines, serving commercial, industrial, and residential properties. They are responsible for connection line faults and maintenance within their licensed geographic areas. In Great Britain, there are fourteen licensed DNOs owned by six different groups that cover specific geographically defined regions.
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DNOs are separate from electricity suppliers, who are the companies that people choose to buy electricity from
A distribution network operator (DNO), also known as a distribution system operator (DSO), is the operator of the electric power distribution system that delivers electricity to end users. DNOs are licensed companies that own and operate the network of cables, transformers, and towers that bring electricity from the national transmission network to businesses and homes.
In Great Britain, there are 14 licensed geographically defined areas where DNOs distribute electricity from the transmission grid to homes and businesses. These 14 regions are managed by six operators, and each operator serves a specific geographical region. DNOs manage distribution networks from 240V to 400 kV through underground and overhead power lines, covering commercial, industrial, and residential properties.
Independent Distribution Network Operators (IDNOs) are connected to DNOs and distribute electricity to smaller local areas. They are not bound to any specific geographical region and can offer their services to a wider range of customers. IDNOs provide an alternative route for businesses that want to connect to the electricity grid in the UK.
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DNOs are regulated by Ofgem, the independent energy regulator in Great Britain
A distribution network operator (DNO), also known as a distribution system operator (DSO), is the operator of the electric power distribution system that delivers electricity to most end-users. DNOs distribute electricity from the transmission grid to a large geographical area, covering commercial, industrial, and residential properties.
In Great Britain, there are fourteen licensed DNOs owned by six different groups that cover specific geographically-defined regions. DNOs are natural monopolies, and to protect consumers from overcharging, they are regulated by Ofgem, the independent energy regulator in Great Britain. Ofgem rules strictly regulate network operators, including the quality of service and pricing.
Ofgem has introduced programmes and policies to regulate DNOs, such as the Default Tariff Cap and other consumer vulnerability protections, and the RIIO-1 and RIIO-2 network price controls. These programmes aim to set the outputs that DNOs need to deliver for their consumers and the associated revenues they are allowed to collect.
To help DNOs understand the impact of Ofgem regulations and operate within them, training courses have been developed by EA Technology. These courses cover topics such as regulated income, the settlement process, the latest developments in regulation, and the role of Ofgem and other stakeholders. By understanding the regulatory framework, DNOs can tailor their operations to increase profitability while delivering better regulatory outcomes.
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Independent Distribution Network Operators (IDNOs) were introduced later to provide competition and flexibility in connection services
A distribution network operator (DNO), also known as a distribution system operator (DSO), is the operator of the electric power distribution system that delivers electricity to most end users. Each country may have many local distribution network operators, which are separate from the transmission system operator, responsible for transporting power in bulk around the country.
IDNOs are connected to DNOs either directly or through other IDNOs. They carry power to homes and businesses, ensuring that electricity flows smoothly in those particular places. While the main network operators handle the overall network, IDNOs specialize in powering certain neighbourhoods or communities.
Both DNOs and IDNOs are responsible for connection line faults and maintenance. They are also responsible for allocating unique identifiers for individual supply points that correspond to respective regions. Their systems connect directly to the central database of electricity supply points.
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Frequently asked questions
DNO stands for Distribution Network Operator.
A Distribution Network Operator (DNO) is a company licensed to distribute electricity in the UK. They own and operate the network of cables and towers that bring electricity to homes and businesses.
An IDNO, or Independent Distribution Network Operator, is a company that develops, owns, operates and maintains smaller, local electricity distribution systems within the DNO network. Unlike DNOs, IDNOs are not bound to any specific geographical region and can therefore offer their services to a wider range of customers.
DNOs are responsible for the distribution of electricity from the national grid to homes and businesses. They are also responsible for allocating Meter Point Administration Numbers (MPANs), which are used to identify individual supply points in their respective areas.
There are 14 licensed DNOs owned by six different groups that cover specific geographically defined regions of Britain.




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